Phone Support Agents & Call Center Representatives

Showing 1,057 freelancers

Phone Support Agents & Call Center Representatives

Showing 1,057 freelancers

Get Your Phone Support Project Started Today!

Post your phone support project on oDesk and hire call center agents and computer support specialists to provide you or your clients with remote support and handle customer inquiries over the phone. These freelancers are friendly, polite and able to handle multiple cases in queues. They are focused on customer satisfaction, and can provide technical assistance or support to your clients while patiently answering questions regarding your products or services. They can also follow and optimize your phone support scripts, communicate updates and troubleshooting steps, or provide cost-effective solutions via telephone.

Phone technical support refers to a range of services by which enterprises provide assistance to users of products and services over the phone. On oDesk, the world’s largest online workplace, companies hire freelance phone support agents and call center representatives who have experience in phone support software and tools as well as using other means of customer service and communication (such as CRM software, live chat support, virtual meetings and email technical support). These professionals can manage computer support, product support or sales consultation projects over the phone.

Browse Phone Support job posts for project examples or post your job on oDesk for free!

Phone Support Job Cost Overview

Typical total cost of oDesk Phone Support projects based on completed and fixed-price jobs.

oDesk Phone Support Jobs Completed Quarterly

On average, 314 Phone Support projects are completed every quarter on oDesk.

314

Time to Complete oDesk Phone Support Jobs

Time needed to complete a Phone Support project on oDesk.

Average Phone Support Freelancer Feedback Score

Phone Support oDesk freelancers typically receive a client rating of 4.38.

4.38

Last updated: March 1, 2015

  • Administrative Assistant

    Seeking a position of Administrative Assistant, where I can utilize my efficient problem solving and brilliant customer relations skills to make a positive contribution to an organization. I have more than six years experience honing extreme customer service skill ranging … more

    Seeking a position of Administrative Assistant, where I can utilize my efficient problem solving and brilliant customer relations skills to make a positive contribution to an organization. I have more than six years experience honing extreme customer service skill ranging from financial transactions to health and well being to phone interactions. I have strong computer skills especially with Microsoft Office including excel, word & power point With my energetic and personable attitude I go above and beyond what is expected and get results.  less

    administrative-support customer-service phone-support calendar-management internet-research 00 more less
    • $15.56 HOURLY RATE
    • 5.0
    • 19 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • PowerPointSuperstar/GraphicDesigner/VirtualAssistant

    Slideshare Account: http://www.slideshare.net/kristineelcee (still in progress...) ~~Expert in modern-day presentation tools like Powerpoint2007 & 2013 (latst version!!) Keynote Presentation and Adobe Photoshop ~~Presentation designs are always unique and customized for each need, audience and client.I am … more

    Slideshare Account: http://www.slideshare.net/kristineelcee (still in progress...) ~~Expert in modern-day presentation tools like Powerpoint2007 & 2013 (latst version!!) Keynote Presentation and Adobe Photoshop ~~Presentation designs are always unique and customized for each need, audience and client.I am very much experienced, creative, flexible, organized and detail oriented. I am a highly motivated individual who has been working for BPOs here in the Philippines for over 8 years. I specialize in phone support for pre-sales, collections, airline reservations, telecommunications, technical support, search engine and directory assistance. I have worked for US big companies like AT&T, CISCO, UNITED AIRLINES, VERIZON and SPRINT/NEXTEL. My Work Ethics: Time is expensive and I give you the best in that time. Code of Ethics: I am a very honest, hardworking who make every effort to maintain the highest quality of work. I am highly professional and value the opinions of my employers. If a project does not meet or exceed your expectations, I will do everything in my scope to correct the problem at no additional charge. I see to it that every project has been done correctly and accurately and can exceed my client’s expectations.  less

    microsoft-powerpoint graphic-design adobe-photoshop presentation-design keynote salesforce-app-development lead-generation microsoft-word phone-support virtual-assistant 00 more less
    • $20.00 HOURLY RATE
    • 4.8
    • 1319 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 27 PORTFOLIO ITEMS
    • 8 TESTS
  • Data Entry Specialist - Project Manager

    To work in a challenging and stimulating environment with opportunity to use my current experience and to enrich my knowledge and enhance my experience. To contribute towards the achievement of organizational objective by applying my professional skills.

    data-entry internet-research lead-generation magento wordpress virtual-assistant chat-support technical-support phone-support 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 3205 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
    ASSOCIATED WITH:
  • French Writer-translator and customer service rep

    At this time, I am mainly interested in writing articles or blogs on various subjects. I can also assist you with translation needs (English to French or French to English). I am starting to explore the idea of writing short … more

    At this time, I am mainly interested in writing articles or blogs on various subjects. I can also assist you with translation needs (English to French or French to English). I am starting to explore the idea of writing short stories as well. I am native French Canadian, but I have been living in the USA for 12 years now. I also have extensive customer service experience and can assist with email or phone support for any type of business. Thank you for reviewing my profile.  less

    article-writing translation-french-english customer-service customer-support blog-writing administrative-support translation-english-french email-technical-support phone-support 00 more less
    • $12.00 HOURLY RATE
    • 4.9
    • 29 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 12 PORTFOLIO ITEMS
    • 11 TESTS
  • I Know I am Good in SEO

    I am looking to apply my experience and sound theoretic knowledge of WordPress, email create, link building, comments posting. I am particularly interested in Search Engine Optimization and Data Entry Project, linkbuilding, comment posting, forum posting, article writing, article spinning … more

    I am looking to apply my experience and sound theoretic knowledge of WordPress, email create, link building, comments posting. I am particularly interested in Search Engine Optimization and Data Entry Project, linkbuilding, comment posting, forum posting, article writing, article spinning. Specialize Skills Data Entry Project Link building Blog writing and posting Expert in SEO (keyword research, link building, on-page SEO) Adobe Photo-shop graphic design Article writing Pictures posting Video posting to youtube or from youtube to your wordpress blog with unique code. Posting on all kind of social networks Have a experience as virtual assistance with other.  less

    wordpress data-entry link-building blog-commenting seo article-writing article-spinning article-submission social-bookmarking logo-design phone-support forum-posting blog-writing 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 669 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 7 TESTS
  • I am your Professional Whitehat SEO, SMM & Reputation Mngt. Specialist

    I am you professional SEO/SMM Consultant. I am a reliable person and always have the willingness and opportunity to work hard! SEO is a process to get organic traffic towards the site. And that can only be obtained by … more

    I am you professional SEO/SMM Consultant. I am a reliable person and always have the willingness and opportunity to work hard! SEO is a process to get organic traffic towards the site. And that can only be obtained by getting your best keywords on top of search engine particularly, Google. To be able to attain this to your site we should have to implement the different white hat tactics and techniques. I am updated about the latest Google Panda and Google Penguin as well as link farms and spam that is why I am avoiding those black hat techniques. I have been working for different clients for the past 5 years worldwide and gained substantial results on SERP based on my performance. In order for me to stay updated and competent in this fast-paced world, I never stop learning and exploring new trends and innovations so that I can serve my clients well and live up to their expectations. When i do a job, I do it right.  less

    seo social-media-marketing email-marketing sem internet-marketing social-bookmarking forum-posting blog-commenting link-building article-submission directory-submission windows-movie-maker customer-service phone-support telephone-skills customer-support facebook-marketing 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 4210 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 4 TESTS
  • CUSTOMER SERVICE/ ADMINISTRATIVE SUPPORT

    I have had extensive experience in dealing with customers and clients in various fields like customer service, retail, quality assurance, and business development. My good work ethic, will certainly appeal to people who would want detail and timeliness in the … more

    I have had extensive experience in dealing with customers and clients in various fields like customer service, retail, quality assurance, and business development. My good work ethic, will certainly appeal to people who would want detail and timeliness in the work they want done. Having spent 2 years performing every imaginable task associated with putting together successful banquets and events attended by hundreds of people, I know I have the essential qualifications to be an asset to an organization. I take great pride in my work, and I am totally dedicated to meeting and even exceeding the expectations of a demanding clientele for their social or corporate events. In addition, I am receptive to new learning experiences, welcome challenges, and have no objection to travel, late hours, or weekend work.  less

    adobe-photoshop phone-support customer-service customer-support data-encoding data-entry 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 2438 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Freelancer On The Way

    I am a highly experienced Freelancer/ Project Manager/ Web Researcher/ Transcriptionist/ Writer. I have provided professional administrative support as a virtual assistant to multiple entrepreneurs, owners, executive-level staff, managers, CEO’s and companies. I am highly motivated and dependable experienced … more

    I am a highly experienced Freelancer/ Project Manager/ Web Researcher/ Transcriptionist/ Writer. I have provided professional administrative support as a virtual assistant to multiple entrepreneurs, owners, executive-level staff, managers, CEO’s and companies. I am highly motivated and dependable experienced virtual assistant. I have excellent organisational and multi-tasking skills to successfully manage multiple assignments and meet deadlines. I want to build long term working relations with employers and improve my skills through Odesk. Employer satisfaction is my first preference. My service descriptions are: *Administrative Support *Web Research *Transcription *Writing *Data Entry *Word Processing & Spreadsheets *Email & Calendar Management *Event Planning, Coordination & Management *Project Management *Customer Support *Graphic Design *Bookkeeping *Data Mining  less

    article-writing copywriting internet-research email-marketing seo transcription microsoft-excel microsoft-word logo-design microsoft-powerpoint adobe-illustrator administrative-support phone-support virtual-assistant 00 more less
    • $3.00 HOURLY RATE
    • 5.0
    • 12 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Admin works, Call Center agent, A Researcher and College professor

    Ive been to the Business Process Outsourcing industry for the past 7 years, I've done several task such as, back office jobs that requires data entry which we are given a task to enter a number of data into … more

    Ive been to the Business Process Outsourcing industry for the past 7 years, I've done several task such as, back office jobs that requires data entry which we are given a task to enter a number of data into a specific tabs and records. Admin-works which we are required to fix and settle an appointments, track records and do an investigative research using the company's resources. Email support, which we are given a task to answer customer's email concerns regarding the company's product and lastly is answering phone calls and up-selling of products after fixing or resolving the customer's concern over the phone. I was also a part time college professor, i handled subjects related to law such as Philippine constitution, Family laws, and Obligations and Contracts. As a professor i was given a responsibility to teach the college students about the basic structure of the government, to teach them the basics of the Philippine Constitution, and to familiarize them about their constitutional rights granted by our Constitution.  less

    internet-research phone-support administrative-support 00 more less
    • $3.33 HOURLY RATE
    • 3.8
    • 638 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 3 TESTS
  • Web Research Specialist/Data Entry/Email Handling/E-Commerce/VA

    Hi! Searching for a reliable and dedicated freelancer? Then, you are now looking at the right person. I am a 5-year experienced Customer Service Representative with multiple sets of abilities in project management, data entry, internet research, email/telephone handling … more

    Hi! Searching for a reliable and dedicated freelancer? Then, you are now looking at the right person. I am a 5-year experienced Customer Service Representative with multiple sets of abilities in project management, data entry, internet research, email/telephone handling, conflict resolution, verbal and written communication. I am a type of person who values her job really well and can meet deadlines. I have this urge to always deliver the best way that I can in work and life in general.  less

    internet-research data-entry customer-service article-writing microsoft-excel administrative-support phone-support virtual-assistant crm social-media-marketing 00 more less
    • $5.00 HOURLY RATE
    • 5.0
    • 3507 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 7 TESTS
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