Process improvement Freelancers

Showing 212 freelancers

Process improvement Freelancers

Showing 212 freelancers

  • Designer, Communications Specialist

    During the last 12 years in the media, I've fine tuned editing skills as a journalist, expanded my design abilities in the magazine industry, and gained project management chops in both print and web. I've helped small businesses … more

    During the last 12 years in the media, I've fine tuned editing skills as a journalist, expanded my design abilities in the magazine industry, and gained project management chops in both print and web. I've helped small businesses convert to highly efficient, all-digital work flows, administered web sites, managed archives, and designed hundreds of different print pieces. I've also managed and improved production for large businesses and institutions. I also have extensive experience working in a higher education environment. My core competency is in print design and process management. I'm comfortable working on daily, monthly or annual deadlines. I'm seeking opportunities to design individual pieces or series (branding and messaging across multiple vehicles), and I'm available to build a production process and workflow from the ground up. In addition, I have experience as a web administrator and contributor, using enterprise-grade CMSs, as well as creative writing.  less

    adobe-indesign adobe-photoshop adobe-illustrator adobe-acrobat mac-os-app-development custom-cms social-media-marketing ap-style-writing copy-editing photo-editing magazine-layout print-layout-design news-writing-style direct-marketing master-production-schedule process-improvement pre-press microsoft-excel calendar-management brand-management article-writing art-direction 00 more less
    • $18.89 HOURLY RATE
    • 4.8
    • 70 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 18 PORTFOLIO ITEMS
    • 5 TESTS
  • nothing is impossible... just try me .....

    I am a committed and goal oriented person with a varied skill sets. I have worked in banking system for 14 Years. I have worked in various positions like, Branch Manager, Risk Management, and Recruitments. Process and Project Management along … more

    I am a committed and goal oriented person with a varied skill sets. I have worked in banking system for 14 Years. I have worked in various positions like, Branch Manager, Risk Management, and Recruitments. Process and Project Management along with Marketing are my strength. I have worked as a Project Manager, Successfully completing 15 projects.I have Written Business & Marketing Plans (I have helped about 7 companies to start up . I provide consultancy for sales and marketing) Content for the websites ( Complete web sites, including legal T&C and different policies) Article for Online magazines. I have also been working in admin and VA roles.  less

    project-management strategic-planning business-plans process-architect marketing-strategy process-improvement sales-management business-proposal-writing policy-writing travel-writing b2b-marketing direct-marketing market-research business-analysis business-models business-development business-process-reengineering business-scenario-development business-process-modelling business-continuity-planning product-management 00 more less
    • $8.89 HOURLY RATE
    • 4.7
    • 3429 HOURS
    • BELARUS
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Principal Consultant

    Microsoft Certified Professional (MCP). MS Certified Technology Specialist (MCTS) in Dynamics CRM 2011. MS Dynamics Specialist in CRM 2013 for both Applications as well as Configuration & Customization. Award-winning scientifically literate information manager and Six Sigma Green Belt. Knowledgeable of multiple … more

    Microsoft Certified Professional (MCP). MS Certified Technology Specialist (MCTS) in Dynamics CRM 2011. MS Dynamics Specialist in CRM 2013 for both Applications as well as Configuration & Customization. Award-winning scientifically literate information manager and Six Sigma Green Belt. Knowledgeable of multiple disciplines, particularly environmental chemistry, cognitive psychology, and information technology. Conceptually knowledgeable of power generation technologies, both fossil and renewable. Logistics minded and process oriented. Very organized. Understands the big picture, guides detailed behavior. Eager to learn, inquisitive, and innovative. Strives for problem solving continuous improvement. Manages change from concept to implementation. Anticipates obstacles, develops contingency plans, and recommends options. Communicates effectively with stakeholders. Enjoys to research, to synthesize, and to teach/train. Greatly values camaraderie among team members. Can be trusted to work independently with some guidance. Motivated, brainy, and pleasant. CRM Capabilities: translating business issues or goals into technical or business process solutions, requirements gathering & Fit-Gap needs analysis, project task management (http://bit.ly/merilinhardtcvcrmprojects), process flow and solution design (using Visio), form configuration (including workflow and form scripting using JavaScript), acceptance testing, system admin (including security / user access) & end-user (including reports, views, dashboards) training, integration support (one-way and bi-directional), data migration from clients' current systems to Microsoft Dynamics CRM, and support & maintenance (including system update roll-up deployment)  less

    windows-workflow-foundation microsoft-dynamics-crm javascript business-process-reengineering process-improvement agile-software-development requirements-analysis user-acceptance-testing business-analysis microsoft-visio 00 more less
    • $60.00 HOURLY RATE
    • 5.0
    • 160 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 12 TESTS
  • Quality Assurance and Process Improvement Specialist

    Experienced Consultant with strong knowledge of continuous process improvement and quality methodologies and proven expertise in using CMM/CMMI-based methods to implement a quality management system. Led an organization to successfully achieve CMM Level 5 and then CMMI Level 3 … more

    Experienced Consultant with strong knowledge of continuous process improvement and quality methodologies and proven expertise in using CMM/CMMI-based methods to implement a quality management system. Led an organization to successfully achieve CMM Level 5 and then CMMI Level 3 on the continuous approach. Participated as Assessment Team Member (ATM) in 3 CBAIPI Assessments and 1 SCAMPI A assessment. Committed to establishing and maintaining a culture of continuous process improvement with excellent relationship building and interpersonal skills; skilled to persuade and coach individuals at all levels to adopt best practices at work; ability to articulate ideas and concepts both verbally and in writing in a clear and compelling way. I am seeking opportunities to further my career in the IT industry and work with a company that can benefit from my current skills, knowledge, and capabilities.  less

    sqa process-improvement presentations 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 0 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Process Analysis & Technical Writing

    Over the last 13 years, I have conducted process analysis, modeling and technical writing for the federal government and small businesses. My core competency lies in the complete analysis of end to end processes, identifying when and where work changes … more

    Over the last 13 years, I have conducted process analysis, modeling and technical writing for the federal government and small businesses. My core competency lies in the complete analysis of end to end processes, identifying when and where work changes through a series of stages to include the components of the system, organized sequentially. My work is information technology focused. I have written Requirement Documents, User Instructions, and Frameworks for implementation projects, Program Management Plans and various other technical documents. I invite you to read iblog at www.iqullc.wordpress.com, where I share my professional opinion and knowledge on Business Process Management and thinking points on Information Technology architecture. I am seeking opportunities to assist your business in understanding and defining your processes, creating smart practical solutions, improve efficiency and document the right requirements. Contact me today through oDesk and follow me on Twitter @iqu_llc!  less

    process-improvement process-architect technical-writing 00 more less
    • $38.89 HOURLY RATE
    • 5.0
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 3 TESTS
  • Business Analyst, Enterprise Architect - Engineer, and Project Manager

    To take on roles in Business - Technology Analysis/Consulting: Business Process, Technology, Strategy, Products & Projects Management; Enterprise Architecture/Engineering, Business Liaison, Service Delivery Management, Operations etc. with the ability to proactively translate customers, users or business requirements/needs into solutions … more

    To take on roles in Business - Technology Analysis/Consulting: Business Process, Technology, Strategy, Products & Projects Management; Enterprise Architecture/Engineering, Business Liaison, Service Delivery Management, Operations etc. with the ability to proactively translate customers, users or business requirements/needs into solutions, while leveraging technology for competitive advantage, market leadership and sustainable performance.  less

    business-analysis technical-analysis requirements-analysis business-process-modelling process-architect product-management business-process-reengineering product-development program-management process-improvement project-management online-community-management business-it-alignment brand-management atlassian-confluence atlassian-jira technical-writing strategic-planning sparx-systems-enterprise-architect requirement-management agile-software-development information-architecture technical-documentation scrum six-sigma user-acceptance-testing microsoft-visio functional-testing sap software-testing wire-framing document-control uml quantitative-analysis business-continuity-planning business-scenario-development change-management management-development purchasing-management helpdesk-support 00 more less
    • $11.11 HOURLY RATE
    • 4.9
    • 787 HOURS
    • NIGERIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 7 TESTS
  • Sr Business Analyst, CBAP, BPM, Trainer, Process Improvement

    Proud to be Certified Business Analysis Professional™ (CBAP®) and ODesk endorsed Top 5% Consultant. My objective is to continue excelling as Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Business Process … more

    Proud to be Certified Business Analysis Professional™ (CBAP®) and ODesk endorsed Top 5% Consultant. My objective is to continue excelling as Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Business Process Analysis (BPA) • Documenting/modeling AS-IS and TO-BE processes, rules and data • Requirements Analysis, Trace-ability and Management • Documenting BRS, SRS, FRS, RFPs • Quality Management , Requirements Audit • Creating wireframes, mock-ups and overall User Interface design • General management, SDLC/Agile, Co-ordination, • Training and mentoring in the area of Business Analysis, BPM, BRMS • Process improvement and Centre of Excellence Professional Highlights : • Over the past 16 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-servier, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with. Primary responsibilities I carried out during various projects in past few years: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on quality of organization wide RFPs/requirements from various application domains, as part of my lead role in requirements management workflow team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements and detailed level functional requirements, gap analysis and design. • Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities. • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models or screen definitions, worksheets containing critical information like user groups and performance requirements. • Assisting IT staff in technical design, testing strategy, test case reviews/testing/QA. Assisting business staff in planning smoke tests. Extensive interaction with outsourced vendors for Oracle R12 integration points. • Active participation in overall project planning, status tracking, document control, traceability and post closure activities. Kept tabs on quality and governance throughout the project, for all the in-scope interfaces. • Extensive QA/testing and reviews of partner integration B2B transactions(data) to ensure those are per specs. • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s. • Designing client specific BPM Methodology based on industry best practices. • Training and mentoring aspiring or entrant Business Analysts with Business Analysis, BPM/BRMS, Quality guidelines and process expertise. • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team.  less

    business-analysis requirements-analysis microsoft-visio microsoft-excel microsoft-powerpoint agile-software-development uml functional-testing user-acceptance-testing technical-writing technical-documentation creative-writing blog-writing six-sigma j2ee xml manual-testing usability-testing natural-language-processing process-architect business-process-modelling business-coaching business-process-reengineering software-testing requirement-management balsamiq wire-framing ui-design appian-bpm-suite process-improvement 00 more less
    • $40.00 HOURLY RATE
    • 5.0
    • 1420 HOURS
    • INDIA
    • LAST ACTIVE
    • 10 PORTFOLIO ITEMS
    • 13 TESTS
  • ITILv3 Foundations Certified / Microsoft Professional / Tech Writer

    I am here to build honest and productive working relationships. I bring with me 14 years of professional experience - with 10 years of Customer Service and Technical Support experience. I am a fast learner and am always eager to learn … more

    I am here to build honest and productive working relationships. I bring with me 14 years of professional experience - with 10 years of Customer Service and Technical Support experience. I am a fast learner and am always eager to learn new things while providing top notch services to my clients. I aim to build a solid reputation in the oDesk community by providing my clients their time and money's worth. Over the last 9 years, I have worked in the customer service industry, providing support for technical related concerns for Toshiba Computers, Dell Computers and most recently, for enterprise IT Service Desks. For the last five years, I had been working as a Technical Trainer for service desk agents. For the past year, I held the responsibilities of a Global Training Coordinator where I am tasked to ensure that Training for IT Services are rolled out to all Global Processing Centers (GPCs). Previous to the post above, I had been a Help Desk Training Specialist for service desks for more than five years where I worked for the successful transition of four different accounts. I hold certifications for ITIL V3 Foundations, Microsoft Certified Professional - Managing and Maintaining Windows Server 2003 and a Yellow Belt for Six Sigma. Please feel free to contact me. I am available at your service.  less

    customer-service helpdesk-support technical-support customer-support hardware-troubleshooting process-improvement 00 more less
    • $6.99 HOURLY RATE
    • 5.0
    • 1542 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 12 TESTS
  • CRM and ERP Consultant

    Over five years working with KPMG Advisory (Thailand), one of big five consulting firm, I have specialized in three main areas. 1. Salesforce.com Implementation: Certified as Salesforce.com Administrator, I manage and work on projects, starting from getting requirements … more

    Over five years working with KPMG Advisory (Thailand), one of big five consulting firm, I have specialized in three main areas. 1. Salesforce.com Implementation: Certified as Salesforce.com Administrator, I manage and work on projects, starting from getting requirements, configuring to preparing user manual and conducting training sessions. 2. Oracle E-Business Suit (R11i,R12) Implementation: Having an insight on ERP processes, I implement the EBS to comply with local regulations and business requirements. 3. Business Process Improvement: Financial Accounting and Sales/Client Support Processes are my specialty. Adhering to global best practices, I have redesigned processes to be more effective and efficient. I have resigned from KPMG. Now, under Konsulens Group, we aim to bring local talents to world markets.  less

    salesforce-app-development project-management oracle-e-business-suite process-improvement saas 00 more less
    • $16.67 HOURLY RATE
    • 4.0
    • 14 HOURS
    • THAILAND
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Customer service, Order Management, Gen. Accounting, Admin, Media

    I would like to build a long term partnership with an employer to be part of it's business' progress/growth. I consider a highlight in my career being part of a pioneering team that successfully transitioned order management work … more

    I would like to build a long term partnership with an employer to be part of it's business' progress/growth. I consider a highlight in my career being part of a pioneering team that successfully transitioned order management work from a company's U.S. office to the Philippines. With a pro-active attitude, ability to be on top of a situation, initiative and being able to work independently, I was able to deliver and even exceed expectations with the accounts assigned to me.  less

    customer-service order-processing administrative-support process-improvement project-management 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 1338 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
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