Process improvement Freelancers

Showing 183 freelancers

Process improvement Freelancers

Showing 183 freelancers

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Process Improvement Job Cost Overview

Typical total cost of oDesk Process Improvement projects based on completed and fixed-price jobs.

oDesk Process Improvement Jobs Completed Quarterly

On average, Process Improvement projects are completed every quarter on oDesk.

Time to Complete oDesk Process Improvement Jobs

Time needed to complete a Process Improvement project on oDesk.

Average Process Improvement Freelancer Feedback Score

Process Improvement oDesk freelancers typically receive a client rating of .

Last updated: April 1, 2015

  • 6 Sigma Green Belt; Business Process Improvement (BPI); Engineer

    - I have mastery in using all MS office apps such as excel, visio, word, powerpoint, outlook, etc honed by years of experience utilizing the said applications - I am also familiar with minitab, pdf, quia, html, and vb - I love surfing … more

    - I have mastery in using all MS office apps such as excel, visio, word, powerpoint, outlook, etc honed by years of experience utilizing the said applications - I am also familiar with minitab, pdf, quia, html, and vb - I love surfing the net for entertainment and knowledge (and now, for career as well) - Currently, my typing skill is 49wpm with 100% accuracy (result as of September 29, 2013) - I am result-driven, very keen to details, and highly reliable person. I have commitment to excellence. I am hardworking and can do extremely well under tight schedules and expectations. - I can add value to your business as I specialize in providing project management, data entry, and data management services  less

    process-improvement electronic-workbench ni-multisim project-management microsoft-excel microsoft-word microsoft-access microsoft-powerpoint microsoft-visio statistics 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 10 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Project and Quality manager with expertise in client servicing

    Greetings of the day, Thank you for visiting my profile. I am an accomplished professional with robust experience for around 7 years in process management and optimization, client servicing, supply chain management , business transition, team management and last but not … more

    Greetings of the day, Thank you for visiting my profile. I am an accomplished professional with robust experience for around 7 years in process management and optimization, client servicing, supply chain management , business transition, team management and last but not the least in continuous quality improvement. I am a Maestro in bringing changes for improvements. I have a strong affection with customer requirement and aligning processes to meet demands. I hate wastes and don’t like investing time doing something which tools can do for us. Handling project is one of my passions. Be it anything, I like them to be perfect. Mentoring and coaching are my favorite activities. Customer service is my top most priority. Converting challenges to opportunities have taken a shape of science however its core still remains at art and this is the only art, I am fond of most. ☺ Let’s connect and bring the change together.  less

    project-management customer-service six-sigma business-coaching lean-consulting business-analysis business-intelligence business-process-reengineering order-processing process-improvement iso-9001 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 3 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 9 TESTS
  • Technical Resolution Expert & Process Lead

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In … more

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.  less

    report-writing call-center-management computer-networking process-improvement network-administration html css php adobe-photoshop javascript administrative-support microsoft-excel microsoft-access oracle-siebel-crm technical-support order-processing photo-editing photo-manipulation photography processing call-handling customer-service customer-support business-analysis data-analysis technical-analysis technical-documentation psd-to-html internet-research phpmyadmin phpbb internal-auditing service-level-management adobe-acrobat image-processing word-processing 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1108 HOURS
    • EL SALVADOR
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 9 TESTS
  • Facebook Ads Expert (Assess, Strategise, Implement & Manage)

    Revelling in the best conversion rate I've had so far: 71.24% in a lead generation campaign that I launched on Facebook for my client 2 days ago (14Oct2014)!. I've increased the budget and I'm excited to … more

    Revelling in the best conversion rate I've had so far: 71.24% in a lead generation campaign that I launched on Facebook for my client 2 days ago (14Oct2014)!. I've increased the budget and I'm excited to see where this is going to take us :-) Update 31Oct2014: It's still holding between 69-70% conversion rate, tweaked the targeting, hiked the budget and keeping fingers crossed! Update 27Jan2015: Crossed a whopping 20,000 conversions in 3 months! Conversion Rate steady at around 50%. Update 3March2015: 25,000 leads in 18 weeks & counting! Conversion Rate holding around 50% with constant tweaks to audience, budget, ad copy, etc. 30March2015: I seem to have also hit the perfect balance for another client's lead generation campaign that gave us a CTR of 24.67% for just $27.63 (Cost per click: $0.02 - 1724 clicks in just 3 days). Although I have to admit that I haven't seen anything remotely close to this conversion rate, I strongly believe that of all internet marketing efforts, Facebook Advertising truly offers value for your money but only if your advertising campaigns are managed well. That's where I come in. So, if you are sitting on the fence about FB advertising as you just don't have the time or the right people to take the learning curve, you should seriously consider hiring me to get your targeted advertising off the ground. If you've already tasted how good FB advertising can be for your business, you should hire me to keep it flying high. Or if you are on the verge of giving up as you are just not able to figure out FB's idiosyncrasies, you could let me have a look at your ad campaigns and your landing pages to see if there's something you haven't tried yet. I have been managing Facebook advertising for clients since December 2013 and find it very rewarding both for my clients and for me! I have tried and tested several ads and campaigns and have created reporting systems that make some sense of Facebook's confusing reports. I've attended several webinars by experts and brainstormed a few. I maintain a close eye on ad/campaign performance and create new ads or edit existing ads according to audience reactions. I'm really good at creating landing pages that convert. I use Unbounce and LeadPages. I work well with design and development teams. I keep my finger on the pulse of what's happening so I'm usually full of new ideas on how to make campaigns better and laser focused on conversions. I have more than 20 years experience in managing projects, organising and simplifying complicated processes, creating appropriate documentation to capture important data, hiring staff, writing and editing content, transcribing audio clips, creating presentations, web research, etc. I worked as a personal assistant to top management in 4 different organisations (Calcutta Jute Industries, Growmore Business Associates, Maranatha Charitable Organisation, Willingdon Hospital) over a period of ten years (1988 to 1998) which included extensive administrative work involving independent decision-making and business correspondence. I also ran a small business for 12 years (1996 to 2008). I simultaneously worked in the field of clinical research as a freelance clinical trials coordinator in several hospitals in Chennai, India, which involved considerable documentation, data entry and compilation, independent correspondence, etc. Both these fields involved extensive data entry and database management. I have since headed a clinical research site management organisation, Merit Medical and Allied Sciences Pvt. Ltd. in Chennai as the CEO from 2007 to 2009. As it was a start up, I did everything that is required to set up the organisation from finding the right location, hiring the right staff, interacting with clients, putting together business proposals to setting up processes and documentation. In January 2010, I broke a leg in a road accident and this kept me confined to bed for a few months when I discovered working online through oDesk. There has been no turning back since then. It has been an awesome experience the last five years, working with clients from all over the world and I wouldn't exchange this for anything else!  less

    facebook-marketing project-management business-plans business-development business-process-modelling process-improvement presentations content-writing article-writing internet-research seo-keyword-research data-entry recruiting email-handling 00 more less
    • $50.00 HOURLY RATE
    • 4.8
    • 5752 HOURS
    • INDIA
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
  • Quality Analyst and Training Specialist

    To be able to utilize my skills and experience in the sustainability and growth of the the organization that I'm affiliated with, by supporting its operations through systematic reporting, management of information, and analysis. … more

    To be able to utilize my skills and experience in the sustainability and growth of the the organization that I'm affiliated with, by supporting its operations through systematic reporting, management of information, and analysis.  less

    report-writing data-analysis administrative-support email-handling customer-service customer-support business-coaching process-improvement distance-education transcription google-docs 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 1060 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
    ASSOCIATED WITH:
  • Senior Developer/Solution Architect (C#, .NET, MVC, AZURE, SQL)

    An Accomplished Software architect, consultant and Lead Developer, with in-depth expertise on Desktop, Web, Cloud and Enterprise applications on the .NET platform as well as strong ETL and Business intelligence expertise on the SQL Platform. Highlights 13 yrs of experience … more

    An Accomplished Software architect, consultant and Lead Developer, with in-depth expertise on Desktop, Web, Cloud and Enterprise applications on the .NET platform as well as strong ETL and Business intelligence expertise on the SQL Platform. Highlights 13 yrs of experience in the Industry. More than 20,000 Hrs of development work. more than a Dozen certifications (MCPD, MCITP, MCTS) on various .NET and SQL Server related technologies. I write clean code, Follow SOLID principles in development, designed to to develop manageable, extensible and reusable systems Co-Founded a US Based startup Available to work on US EST work hrs Expertise on requirements analysis , estimation to Architecting solutions and leading teams on complex development projects to review and performance tune existing applications. In-depth knowledge and familiarity of developing applications for a number of industry domains such as Financial services, Energy, Lead Processing, Automobile, Telecom billing, Consumer goods and Manufacturing. Extensive experience in enterprise software development life-cycle. Agile and Scrum/XP Methodologies in managing project teams. Key Achievements Architected, Managed and led development effort to build a complete eco-system for automobile lead processing, lead delivery, inventory management and digital advertising. Founded a Microsoft technology consulting and outsourced product development firm, leading its product delivery team and delivered multiple solutions in different industry verticals. Led improvements to existing development processes using best practices, guidelines and process re-engineering on multiple engagements. Multiple successful consulting and delivery engagements turning around troubled existing systems into revenue generating applications that can be scaled to meet customer demand. Was part of team that built the world’s first Online AGM solution. Web Technologies ASP.NET MVC (2.0 to 5.0), ASP.NET Forms, HTML5/CSS3, WCF Web Services , .NET 2.0 Web Services, SOAP/JSON/AJAX/REST, JQuery, ODATA, Knockout JS Windows Applications Windows Forms, WPF, Silverlight Frameworks .NET Framework (2.0 to 4.5), Telerik Kendo UI, Windows Azure (Cloud), Amazon SDK Software Design/Architecture Patterns GRASP, GOF, MVC, MVP, SOLID, DRY, KISS, YAGNI, Domain Driven Design(DDD), CQRS Databases/Database Technologies SQL Server (2005 – 2012), SQL Integration Services, SQL Reporting Services, Geo-Spatial Data, MongoDB, LINQ, Entity Framework, SQL Azure Middleware MSMQ, Windows Workflow Foundation, NServiceBus, SQL Service Broker Development Process Methodologies Agile, Scrum/XP, Prince 2, TDD, DDD , BDD, Continous Integration (CI) Tools Jetbrains Teamcity, 3Scale API, JetBrains DotTrace, YSlow Payment Technologies PayPal, Chase Payment Tech, Speedly, BrainTree, PayPros  less

    asp.net-mvc asp.net sql architectural-design wcf ssis microsoft-sql-ssrs performance-tuning git continuous-integration api-development entity-framework process-improvement telerik 00 more less
    • $33.33 HOURLY RATE
    • 4.9
    • 2781 HOURS
    • SRI LANKA
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
  • Team and Project Manager - BPO Services>Customer Service>Sales>Admin

    Experienced team and project manager looking to become a contributing member of an organization, where I can improve and use my skills in the process of helping the company achieve its vision and goals. I'm capable of effectively managing … more

    Experienced team and project manager looking to become a contributing member of an organization, where I can improve and use my skills in the process of helping the company achieve its vision and goals. I'm capable of effectively managing team members and helping them work together to ensure they’re meeting KPIs and delivering high quality work output, whether in customer service, sales, research, and other tasks that may be required of the team. I have excellent communication skills, and I'm experienced in conducting staff training for development, generating timely and accurate reports, analyzing and improving business processed, as well as project management.  less

    management-development business-coaching process-improvement project-management account-management administrative-support six-sigma budgeting recruiting motivational-speaking call-center-management customer-support customer-service call-handling email-handling chat-support google-docs microsoft-excel-powerpivot microsoft-word internet-research data-analysis data-entry 00 more less
    • $8.80 HOURLY RATE
    • 5.0
    • 253 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
    ASSOCIATED WITH:
  • Bilingual Industrial Engineer

    I would like to work in projects that allow me to use my experience and have a professional development while having fun and enjoying what I am doing. I am a very organized, highly responsible and proactive person. I have … more

    I would like to work in projects that allow me to use my experience and have a professional development while having fun and enjoying what I am doing. I am a very organized, highly responsible and proactive person. I have worked in small and large companies and I have experience in: * Office administration. * International trade. * Logistics. * Tourism. * Human Resources, Education and Training. I am seeking for opportunities in administration (for example: analysis of information, translations -English / Spanish-, coordination of agendas); international trade (shipments coordination) and human resources.  less

    spanish project-management report-writing order-processing process-improvement proofreading translation transcription virtual-assistant customer-support order-entry data-analysis database-management database-administration internet-research internet-surveys 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 2 HOURS
    • CANADA
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
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