I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities included: - Leading the growth and development of my company's Quality monitoring. -Procuring top talent and carefully selecting exceptional candidates for the formation of an exemplary team. - Overseeing preparation of uniquely quantitative and qualitative QA reports on a daily, weekly, monthly and quarterly agent specific reporting criteria. . - Edit and distribute to reporting and process critical feedback to all 3 call centers while discovering, managing, and resolving any discrepancies in information or processes. -Meeting on a weekly basis with the different teams for discussion of action items and training of customer care agents. -Preparation of itinerary and hosting weekly QA meetings with my team for a clear portrait of feedback across the globe and preparation of the teams weekly assignments. Accomplishments I am proud of include: -excellent managerial skills in office or performing online virtual assistant responsibilities! -High ranking percentile in communication and negotiation skills, phone, hospitality, email etiquette plus customer care. -Proficiency in business communications understanding that communication is the key to success! -I have received recognition for my careful attention to detail and ability to provide spot on feedback including meeting notes. - I am a publish writer, a foreign language and body language student. - I am tech savvy, a self starter and have an impeccable ability to work independently managing time well. - I pride myself with dedication and maintaining a great work ethic being completely trustworthy. -I am equally content following direction from one supervisor, as a team player, as a team leader or in a managerial setting. - I am very flexible with my hours and enjoy long term positions with an opportunity for advancement and working as many hours as possible. - I am an eager and quick study, always up for a new task contributing 100% effort ! References available I look forward to hearing from you,
Public Relations Job Cost Overview
Typical total cost of oDesk Public Relations projects based on completed and fixed-price jobs.
oDesk Public Relations Jobs Completed Quarterly
On average, 170 Public Relations projects are completed every quarter on oDesk.
Time to Complete oDesk Public Relations Jobs
Time needed to complete a Public Relations project on oDesk.
Average Public Relations Freelancer Feedback Score
Public Relations oDesk freelancers typically receive a client rating of 4.75.
Is the pen mightier than the sword? Absolutely! With carefully chosen words, you can change the way people think, act and feel. When your message is crafted with the help of a gifted wordsmith, you can change the opinions and alter life-long habits of your readers. If you want a masterful, meaninfgul message crafted by an artist, pick me.
I can easily come up with 'Creative Solution'. All you need is to tell me the words, and there you go with desired work. My philosophy is KISS "keep it short and simple" because less is more :) I assure you the best in time services, Satisfaction 100%, Availability 24/7... - Logo design - Website design, responsive design - Corporate identity and stationery design - Corporate literature and brochure design - Graphic user interface design: web, iOS, Android I am not limited to on my services
My aim in working here at Odesk is to further my web content writing skills and enrich my clients' websites with quality content. Fulfilling this desire would only be attainable through constant polishing of my craft, building long-lasting relationships, and basically loving the passion I have. I am a registered nurse by profession, freelance writer/editor, web content writing trainer, content marketer, consultant and project manager.
Over some years, I have been doing business consultation works in research and other business related field. Working with different people and Companies across the global has made Me confident in what I am doing. Simply, I am a competent person to work and team with. Talented, creative and someone who can bring about desirable results when selected to perform a certain duty. Familiar with different cultures across the world and can work at different places across the global. I am so enthusiast, creative and innovative at work place.
Brand Strategist, Strategic Planner, Writer and Namer with 25 years experience in Fortune 500 Corporate and Small Business marketing. Specialize in creating brands from startup through market entry. Focus on goal setting; marketing research; and marketing strategy, branding strategy, creation and implementation. Created, maintained and ran 2 online businesses. Experienced writer: copywriting for ads, articles, websites, blogs and business letters. Managed email campaigns. Created and delivered training programs via webinar. Certified in Creative Problem Solving. Corporate clients include: Quaker Oats, Kraft, Domaine Ste. Michelle, Helene Curtis, Champion Athleticwear, United Airlines, Mastercard, Gillette, Warner Lambert and Kimberly Clark. Master's in Advertising from Northwestern University. Bachelor of Arts Degree in English from the University of Illinois. HEARTWISE MARKETING, Decatur, IL Small Business Owner, Marketing and Branding Strategist • Creating marketing and branding strategy and content for a news website that receives 5 million unique visitors per month. • Created corporate identity and name for a software development and engineering firm. • Created social media strategy and tactics to drive 15K shoppers to a startup online store for life coach and international speaker. Tactics can be repeated four times a year for 60K shoppers annually. • Created marketing and branding strategy, led team through strategy, naming, tagline development for author for Words, Words, Words: Enchanting Your Readers. • Created marketing, branding and website strategies, promotional booklet and 10 training videos for B2C manufacturer. • Developed and wrote Goal Setting for Success booklet for website incentive for email signups. • Helped develop the marketing, branding and website strategy for startup writing coach. • Created branding for Heartwise Marketing: Capture the Heart of Your Customer SOCIAL MEDIA FROM SCRATCH, Decatur, IL Online Marketer and Writer • Created a 25-video program to train small business owners in the basics of small business marketing and social media strategy. • Worked with local wine shop to develop marketing strategy, print advertising, radio advertising and promotion, Facebook promotion and in-store programs. Achieved traffic increase for wine tastings within an overall traffic decline. Developed successful loyalty program that 1200 customers have joined to date. • Created a brochure for a speech pathologist that resulted in increasing her sales by 90%. She had to add staff to manage her caseload. • Co-created marketing strategy for life coach that increased her client base by 45% in Year 1. • Created name and tagline for Social Media from Scratch: With the right ingredients to grow your business. CHATEAU STE. MICHELLE WINERY, Seattle, WA Brand Manager, Domaine Ste. Michelle • Rebranded $20M sparkling wine from concept through market entry, achieving 52% sales growth in a flat category. Moved brand from last to #2 position, just behind Korbel. • Designed and executed research plan defining consumer, and brand positioning. Managed quantitative efforts to test appeal of new package and ad campaign. • Led teams that created Celebrity Toasts ad campaign that performed 24% above norm, POS materials that increased displays 22%, and award-winning sales literature. • Created Celebrate in Style Millennium program featuring Christie that achieved 112% of sales goal.
I've been a professional writer and author for 25 years, having served as everything from a speech writer to Web copywriter for my own sites and the sites of clients. I'm a published author, experienced in all areas of writing, editing, etc. and ALWAYS deliver top-notch copy that drives action.
I'm a native South Korean, fluent in both Korean and American-English (mid-western dialect). I'm able to, and experienced in, both written and spoken Korean and English. I hold a B.S. in tourism, conventions and event management and graduated with highest-honor with a 3.9 GPA. I have work and volunteer experience in the service industry, government, business and have also worked extensively with university affairs and research, which afforded me much experience with more formal written English.
As a former Vice President of Public Relations and Marketing at a mid-size community hospital in New England, I have a decade of experience writing all manner of materials and content for physicians, service lines, cancer centers, orthopedics, diabetes, women's health, cardiology, gastroenterology, emergency medicine and a wide variety of other topics. I have written physician outreach and referral materials, patient education materials, websites, advertising copy, brochures and booklets, community education and outreach materials. I am quick to research and write. I am versed in physician reimbursement challenges and credentialing issues. I have written magazine feature stories and packaging copy. I have also written strategic plans for medical device manufacturers and launch packages for practices and medical products.
A Communications professional with over 7 years of experience in editing and producing creative copy for marketing communications such as campaign material and publicity, as well online/hardcopy guidance material for both educational purposes and for internal corporate processes. Furthermore, I have sound expertise in optimising publicity online, engaging with target audiences on social media, web analytics and improving visibility on Goolge through SEO.