I am an IT graduate, but aside from web and software development, I would like to explore and indulge in different tasks, specifically data entry, doing voice-overs, tutorials, and writing articles, and blogs. My primary reason of joining here is to have an extra income. And more importantly, I want to learn more about how the Internet works on these areas.
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* Quality Assurance Consultant ( Scrum Team) (SunGard Global Trading ) * Validation of "Gateways" specialized applications in the "Market Data" and "Trading" under corrective patches or new releases projects. * Preparation of "Macro plan" tests with load rating. * Writing, implementation and maintenance of test scripts and detailed kinematics using the management system test plan "Test Link". * Preparation of delivery documents (acceptance test reports, technical release notes ...). * Validation of the installation manuals "IOM" * Review, validation and participation in the definition of the functional specifications. * Management of test environments: Installation and maintenance of new platforms, updated versions of products (Linux, Solaris, X86 ...). * Dynamic testing: Performing manual and automated tests using automation "Quick Test Professional" and VERIFIX testing tool. * Troubleshooting: Analysis of customer feedback, reproduction and diagnosis of anomalies in the test environments. * Participation in the improvement of quality processes through proposals for innovative ideas. * Involvement in training and coaching of new recruits.
A talented and a dynamic freelancer with more than 5 years of professional experience in Customer Service. Have good leadership and management capabilities and an expert in maintaining the quality level of customer support - either over the phone, live-chat or email. Also capable of handling Admin Tasks, Research and Data Entry - data scraping and updating Website Content, as well as image editing. I am seeking to continue to enhance my expertise and to acquire new skills by working with other professionals and/or businesses.
I have about 5 years of QA experience. I started as a tester and now I am Senior QA. I am a full time freelancer and can work at least 40 hours per week. Testing application is my passion more than my profession. ✔ Testing Domains: Healthcare, E-Commerce, Social networking, Lifestyle, SAAS, stock trading, Travel websites, Business intelligence, ERP etc. These application were based on .Net, Java, Ruby, PHP, Joomla, Magento etc. ✔ Types of testing : Smoke, Sanity, Black Box, White Box, Functional, Regression, System Integration, regression Testing, Build Verification Testing, Compatibility-Cross and Backward (OS/Browser),User Acceptance Testing (UAT), Basic Performance Testing etc ✔ QA methodology and processes: CMMI, ISO, Agile Scrum best practices, waterfall model, RAD, V- model etc. ✔ Bug Reporting tools: MS Excel, JIRA, Mantis, Bugzilla, Git, Redmine, MS TFS, Trello cards, Assembla, Pivotal Tracker, Unfuddle and many more.. ✔ Automation / White Box Testing tools: Selenium Webdriver, JUnit, TestNG ✔ Available OS, Mobiles & Tablets for testing 1. Windows 8 2. Windows 7 3. Windows XP 4. MAC OS X 10.8 5. iPhone 4 6. iPad iOS 7 7. Android Phone 4.0, 4.2 8. Android Tablet 4.3 9. Windows Vista My Experience: 1. Bug Reporting and tracking 2. Test Plan creation /Test cases creation, execution and documentation 3. User Interface /UX testing and user experience improvement. 4. Regression Testing, smoke Testing, black-box and white-box testing 5. Manual Testing, website testing, Links verification 6. Performance and load testing 7. Bug Reporting & tracking tools such as TFS 2008/2010, Redmine, Jira, FogBugz, Mantis, Microsoft Excel, Microsoft Office Tools 8. Technical Documents and User manual generation 9. Good knowledge of Agile Methodology, Sprint planning, SCRUM, & CMMi process 10. Responsible for understanding the business requirements and technical specifications 11. Automated Testing using Selenium, Java, JUnit, TestNG, Cucumber and Jenkins
Most of my developed projects are Microsoft Excel applications and Microsoft Access databases using the strong facilities of VBA and Access SQL. Also I made for my clients, complex PowerPoint applications with interesting automation like: -Automatically Reporting to PowerPoint out of Access or Excel; -PowerPoint presentation in which the charts can be changed right when the slides are showing. Other type of projects was Microsoft Word documents based on data automatically pulled from Microsoft Excel, other than a simple export from Microsoft Excel to Microsoft Word I also have skills in Microsoft FrontPage, HTML, Photoshop 7 and Image Reader.
I have over 10 years of combined Customer Service and Technical Support experience. I worked with a Customer Service account for 2 years responsible for accuracy and timeliness of reports, resolution of problems, handling disputes, contact with customers or merchants as needed, tracking and processing of orders. I also worked for a US Tech Support account for 8 years. I have a good command of the English language, works fast, efficient and reliable. I am good with MS Office applications such as, MS Excel 2007, MS Word 2007 and Outlook 2007. I provide timely, professional, quality output geared to exceed expectations. I seek to establish happy clients and long-term results.
- Already have 5 years of experience as Software Quality Assurance. - Good understanding in Software Development Life Cycle & Quality-oriented processes. - Skilled in computer assembly and troubleshooting using different operating systems & environments. - Quick Work Delivery with High Quality - Understanding the Functional Requirements - Test Cases Writing and Execution - Handle the ff. testing types and levels: Unit testing, Integration testing, Component interface testing,System testing, Acceptance testing, Installation testing, Compatibility testing,Regression testing, Acceptance testing, Alpha testing, Beta Testing, Functional vs non-functional testing, Destructive testing, Software performance testing, Usability testing, and Accessibility testing. - Follow waterfall and agile process. - Documenting quality assurance practices. - Report, track and determine priority of reported bugs. - Used different kind of issue tracking softwares like Atlassian JIRA and STAR. - Monitor the system for equipment failure or errors in performance. - Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports. - Respond to program error messages by finding and correcting problems or terminating the program. - Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
I have been an IT Manager for more than 10 years with specific expertise in the areas of Project Management, Operations Management, Customer Support, and Quality Assurance & Testing. I seek to diversify and hone myself further by providing support to clients with requirements in the above mentioned disciplines. I am also open to research work, support, and VA roles as these provide diversity to an ever-changing global workplace.
I've a Bachelor's degree in Computer Science and have worked as a software engineer for two years in a multi-national company where I did manual testing as well coordinated with various clients on Web development projects. After that I started working freelance on Odesk and have gained expertise in various tasks, including Internet research, data mining, and virtual assistance.I also have iPhone and have experience in testing and reviewing apps. I've experience in HTML as well as in teaching mathematics.