Experienced Business and Systems Analyst, J2EE Certified Architect and Programmer. Post Graduate degree in Web-Based Software Development. Have been working with system development for the last 15 years, 8 of it eliciting requirements and building knowledge base for IT systems. Expertise in business, functional and technical levels. Also a specialist in requirements management, traceability, impact analysis and reverse engineering from source code. Strong ability to communicate with developers, management and customers, to keep every party at the same page, while detailing and approving the given solution. Technical Writing skills and 4 years work using English. Also a committed and collaborative professional who fits very well with the culture of remote teamwork. Primary services : ► System design using UML 2.0 diagrams (structure and behavior) : Use Case, Class, Sequence, Component, Deployment. ► Business process modeling using BPMN 2.0 ► Requirements gathering to use cases and user stories. ► Software Requirements Specification ► Agile-related: Product backlog, sprint planning, sizing, review and management. ► Requirements management and Integrated Change Control ► Create traceability between documentation and source code ► Reverse engineer legacy code to documentation ► Work in Strategic Planning and Project Management areas
Technical Documentation Job Cost Overview
Typical total cost of oDesk Technical Documentation projects based on completed and fixed-price jobs.
oDesk Technical Documentation Jobs Completed Quarterly
On average, 58 Technical Documentation projects are completed every quarter on oDesk.
Time to Complete oDesk Technical Documentation Jobs
Time needed to complete a Technical Documentation project on oDesk.
Average Technical Documentation Freelancer Feedback Score
Technical Documentation oDesk freelancers typically receive a client rating of 4.61.
Manuel Weiss Agency Contractor
TOEFL score 113/120 (Test of English as a Foreign Language) My translations are always 100% human! I guarantee to never use any Computer Assisted Translation tools. I have a Master of Science degree in Mechatronics Engineering, I have experience translating technical documents, descriptions, manuals etc. I have additional experience in financial translation (Forex, Stock trading) I am a German native speaker living in the US. I can translate everything (articles, documents, manuals, websites etc.)
Technology Pre-Sales Consultant/International Business Developer/Japanese Translator - Have 4+ years’ B2B pre-sales experience in the IT industry - Typically involved in supporting deals up to $120k, from researching market trends and opportunities to generating leads and managing orders - Gather/analyze client needs and perform high-level systems analysis, design, configuration and testing - Drive optimal business operations/flows and practical solutions which have business impact - Deliver presentations to management and end-users and translate marketing collateral/technical documents into Japanese as required - Hold a B. Sc. in Information Science (2008) and am motivated to stay up-to-date on product/technology/industry trends - Bilingual English-Japanese
I write for clients from all over the world. My clients are from the U.S., Canada, Brazil, India, Kuwait and other locations. Some of them have been my clients for six years and still counting. I've been doing it since I learned how at Cornell University's graduate program in Engineering. I cover many subjects including history, medicine, public administration, criminal justice, economics, English, speech, and more. I work in APA, MLA, and other styles as needed. My poetry wins some awards. My fiction is ongoing. My blog is active. I admin a private group online of 750 people, and do research on medical issues for that group every day. I have published books as fundraisers for clients, including editing, layout and design. I also do editing and instruction. I don't write in them, but I do work with documents in Portuguese and German. I will work in some other languages, too.
Telecommunication engineer with 3 years of delivering technical writing and design services. User manuals, instruction manuals, product guides, software documents, interactive PDF forms, how-to articles and online help documentation are pieces of my work. My work experience include different positions & responsibilities such as technical writer, technical support engineer, statistician and data analyst. I have wide range of skills, among them: programming, web design, technical writing, technical drawing, customer service support, administrative office support and great communication skills, since I mostly worked with people from different cultural backgrounds. My core competency lies in effective communication and the ability to quickly learn new software and writing styles. I love science and enjoy sharing knowledge as well as obtaining new skills while improving my professional background. I'm also interested in Android applications development and QA software testing. Presently, I'm taking online courses in Databases, PHP and Java. I have working knowledge of statistics tool SPSS since I have a part time job as a statistician in the area of business demography where I maintain SQL database for statistical business register. My goal here is to find interesting projects and show my skills as technical writer and engineer with several years in designing and developing technical/software documentation. Looking forward to working with you!
Design and creation of technical documentation as product data sheets and instruction manuals for machines or industrial plants, addressed to end user or service technicians, according to international directives. My core competency lies in the creation from scratch of technical documents, starting from collecting informations from designers up to the delivery process. In the last 15 years I have created instruction manuals and documentation packages for thermotechnics machines (gas and oil burners), oil and gas machinery as compressors and turbines and marble processing machines. I'm looking for quality opportunities to create product documentation and documentation packages expecially in the above mentioned areas and in the Professional audio industry.
Tamika B. Agency Contractor
For nearly ten years, I have developed technical documentation, training materials, and end-user manuals for software developers, state agencies, and government contractors. My core competency is developing documentation and training for software applications and business processes. I have developed content for internal employees and external customers on behalf of my clients. I am also a skilled content marketer and ebook author, with an interest in Internet Marketing. I have experience with the following applications: -Documentation Tools- Microsoft Word Microsoft Excel Adobe Acrobat Pro Adobe RoboHelp Adobe Photoshop TechSmith's Snagit Team Foundation Server (document version control) Microsoft Visio -Training Tools- Adobe Captivate Moodle (Learning Management System) Articulate Presenter Camtasia Studio Microsoft PowerPoint Virtual Worlds (Linden Labs) -Other Skills- Wordpress HTML language Salesforce CRM Sugar Suite (CRM) Freshbooks (for invoicing)
I'm looking for jobs regarding customer care, technical support, technical documentation writing, translations and similar. RELEVANT INFORMATION ABOUT ME: - I am a 31 years old italian computer engineer living in Sweden; - I have completed a BA in Computer Science at the University of Camerino (Italy); - I have got the ITIL v3 certification, a globally recognized collection of best practices for IT Service Management that helps a lot into aligning business needs with IT tools and services; - I have got five Microsoft certifications and I am a Microsoft Certified Solutions Associate; - I speak Italian (mothertongue), English (business level) and Swedish (B1); - I have strong theorical and practical knowledge regarding a plethora of software, hardware and protocols; - I have many years of experience into dealing with customers and people in general; - I have three years of experience in an enterprise customer support and international single point of contact; - In my last job, I solved nearly 10000 tickets with an average customer rating of 4.7/5.0; - I have an extensive knowledge of Frontrange ITSM and BMC Remedy, two globally awarded ITSM tools; - I have three years of work experience into an ITIL environment (incidents, problems, SLAs, KPIs…); - I have strong theorical and practical knowledge regarding problems’ troubleshooting and escalation; - I have a strong technical background and a can-do attitude. SKILLS & TOOLS BEHAVIOURAL: Social • Responsible • Creative • Problem solver • Team player • Passionate towards work and technology • Customer-oriented • Curious • Structured • Organized • Pro-active • TECHNOLOGICAL: System administration • Networking • Remote and on-site Support • ServiceDesk • ITIL • Frontrange ITSM • 1 st Line • 2 nd Line • 3 rd Line • Incident and problem management • Hardware • Software • Windows client and server • Linux client and server • Mac client • Peripherals • Mobile Phones • iPhone / iPad • Printers • Webservers • Graphic Design • Technical Documentation Writing • Corporate website content managing • Social Media and blogging • AS/400 • Frontrange DSM • SAP • Active Directory • Group Policy • Adobe Photoshop • Microsoft Visual Web Developer • Java • Realbasic • Python • Bash scripting • HTML • Joomla • Microsoft Office • Microsoft Outlook • Exchange Server • Global Desktop Services • BMC Remedy • Single Point of Contact • Customer Care • Windchill PDMLink • Office365 • Microsoft Certified Solutions Associate • Mobile Iron • Technical Support • Technical Services
Allow me to take care of your daily administrative work so you can focus on bigger and more important aspect of your business or company. I have working experience in data administration for Salesforce, Ecommerce, Oracle and Google Docs. Successfully completed projects on data gathering and internet research then consolidating them in Excel Worksheets adding hyperlinks, concatenate, sorting and filtering functions. I have been managing an international company's records and constantly responds to emails. I have also completed several training materials and instructional videos. Clients would just lead me or walk me through a process to be documented and I'll take care of documenting them for their employee's use. In the corporate world, I was an experienced program facilitator for 8 years and had several years of project administration experience. Developed programs and designed training materials for Customer Service, Leadership, Teambuilding, Company Values and Interview Skills workshop. Developed a monitoring form using spreadsheet. Also, I successfully spearheaded several project implementations and roll-outs throughout several companies. Highly motivated ,organized, detail oriented and can start work immediately.