Technical Support Freelancers

Showing 2,714 freelancers

Technical Support Freelancers

Showing 2,714 freelancers

  • Technical Support/Sales

    Over the last 3 years, I have experience with wide range of websites using HMTL, DHTML, PHP, and MySQL including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development … more

    Over the last 3 years, I have experience with wide range of websites using HMTL, DHTML, PHP, and MySQL including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business. I also had experience with internet/router/modem troubleshooting. I also had sales/telemarketing background. I also have years of experience with lead gen and appointment setting.  less

    technical-support customer-support 00 more less
    • $6.00 HOURLY RATE
    • 4.2
    • 114 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Technical Support Representative

    I previously worked for Convergys Philippines with a position for Technical Support Representative, handled AT&T services like AT&T dsl for 9 states and Uverse. I can troubleshoot cable tv, internet and home phone. I am also a berlitz … more

    I previously worked for Convergys Philippines with a position for Technical Support Representative, handled AT&T services like AT&T dsl for 9 states and Uverse. I can troubleshoot cable tv, internet and home phone. I am also a berlitz passer. i can handle irate customers and multi-task at the same time. I took communication skills training, product training and call handling. I also have knowledge configuring wifi connections with laptops, tablets, cellphones. Can troubleshoot mail clients like thunderbird, outlook, windows live, can also support basic online email like yahoo and gmail have knowledge in windows operating system like win xp,vista,win 7 and mac 1.My objective is to provide superb performance for the company's needs. 2.To be able to make customers very satisfied on the company's services 3.To make sure that every issue is resolved. Sieble and WFE are examples of the tools that i use to troubleshoot. Those tools are specially designed to host and support ATT services and products. It is a perfect example of ticketing system where you can update, amend, edit and track cases from customer that call in regarding a specific issue with the company's services. I can also handle basic billing inquiries, make a sale if necessary or if the client demands it, can adjust to any kind of changes. I am willing to be trained. I can handle shifting schedules and there wont be any issues with time management. I prefer working on line because in that way i can concentrate more in what i have to do. i don't have to travel 2-3 hours just to get to work and in this way i can save more of money.  less

    technical-support telephone-skills 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 1189 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Keywords Research, Data Entry Specialist, Email Campaign, Web Search

    It has been a while of 2 years exploring the means of internet works and sites that help me become a motivated and responsible person.

    technical-support 00 more less
    • $2.22 HOURLY RATE
    • 5.0
    • 224 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Virtual Assistant/Customer Service/Tech Support

    I am a talented and experienced Virtual Assistant, Customer Service Operator and Data Entry expert looking to be hired. In my work experience I have versatility as a Virtual Assistant, Customer Service Operator, Online Tech Support and Data Entry working … more

    I am a talented and experienced Virtual Assistant, Customer Service Operator and Data Entry expert looking to be hired. In my work experience I have versatility as a Virtual Assistant, Customer Service Operator, Online Tech Support and Data Entry working on many different projects. I will try to put in my best foot and help you in accomplishing your goals to reach your targeted task. I will involve myself sincerely in your team and can handle as an autonomous person too. You can trust on me for any of your assignments and I will deliver the result/results in a prompt manner. I am looking forward to be outsourced by you.  less

    technical-support 00 more less
    • $3.50 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 3 TESTS
  • Technical Support Representative

    I am a daughter, a sister, a friend, a communicator, explorer, and a thinker of big thoughts. Sometimes I wonder how I got to the point in my life where I have all of these big thoughts. How in the … more

    I am a daughter, a sister, a friend, a communicator, explorer, and a thinker of big thoughts. Sometimes I wonder how I got to the point in my life where I have all of these big thoughts. How in the world, did I, from the tiny town, end up with a future full of boundless creativity, where thinking “outside of the box” is not a cute phrase, but actually a requirement? The answer to this question is an obvious one (for me at least) – I grew up in a small town, but surrounded by a community of challenging, diverse, and smart individuals who asked questions, made me think, and let me play. The people around me – my parents, family, teachers, and friends – all contributed to the person I am today, and for each individual who helped shape my voice, they had their own community in which to grow. There is a reciprocal nature to the development of community. Communities contribute to the development of the individual, but for communities to be sustained, we must share our individuality.  less

    technical-support 00 more less
    • $5.56 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Creative and Analytic Customer Service

    I enjoy solving problems, troubleshooting issues, and coming up with solutions in a timely manner. My time management skills are excellent and has positive mind setting,right attitude, efficient, very good in customer service skills. I have wide experienced in … more

    I enjoy solving problems, troubleshooting issues, and coming up with solutions in a timely manner. My time management skills are excellent and has positive mind setting,right attitude, efficient, very good in customer service skills. I have wide experienced in a call center company as Customer Service Representative for almost 2 years and Technical Support representative for 3 years  less

    technical-support 00 more less
    • $3.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Microsoft Certified System Administrator for Windows Server 2008

    I am a highly skilled Microsoft/Citrix-certified(MCITP/MCSA/CCA) business professional with more than six years of progressive experience working in an IT Industry as an IT technical support. Passed 5 Microsoft exams from Client to Server. Passed ITIL … more

    I am a highly skilled Microsoft/Citrix-certified(MCITP/MCSA/CCA) business professional with more than six years of progressive experience working in an IT Industry as an IT technical support. Passed 5 Microsoft exams from Client to Server. Passed ITIL Foundation for IT Service Management. I am very good on developing a running system and a very good researcher. Can easily adapt to different Systems and always challenged with things that are new to me. Highly technical and have passion of sharing my knowledge to the Team. Below are Systems which I am familiar with. Operating Systems: Windows Clients(all versions), Windows Servers(2000,2003 and 2008), Mac OSX Network: Highly skilled with TCP/IP Networks. Can configure and support Cisco Switches. Very good with network troubleshooting even with 802.1x enabled. CRM: CAP, Remedy, Spiceworks, Kayako Remote Assistance: GoToAssist, Team Viewer, Microsoft Easy Assist Server Administration: Active Directory, DNS, DHCP, File/Print Server, VPN Server, Network Policy Server(NPS), WSUS, Backup and Recovery. Apart from my technical skills, I value attitude very much. To me knowledge is nothing if good attitude is not there. I can handle stress and conflicts properly. I like dealing with hard situations. I see it as another challenge and from challenge I become better. WORK EXPERIENCE: Nov 2010 to Nov 2, 2012 Operations Specialist - SSOE National Computer System – Singapore 5 Ang Mo Kio Street 62 Singapore, 569141  Leading provider of IT and Communications Engineering services in Asia Pacific. NCS provides a holistic range of IT and communications engineering solutions to support customers’ business goals throughout their technology life-cycle. NCS' large array of services include consulting, applications development, IT infrastructure and outsourcing services such as business recovery, call center services, data center management and hosting, Internet services, infrastructure services, communications and network integration, Communications Engineering and IT security services. Duties, Responsibilities and Achievements: 1. Setup school private network which includes the following tasks:  Do the planning on how to expand school’s private network.  Configure, Install and interconnect Cisco 2950 Switches from 5 Lan Rooms to Server Room  Configure and install wireless access points on different locations expanding the wi-fi connection in school.  Monitor and Troubleshoot network problems.  Document all necessary details that may be used for future reference. 2. Prepare System configuration for Windows XP Professional computers pushed via Group Policy from Windows Server 2003 Standard machine. 3. Prepare computer configurations to be used as master image according to subject coordinator's requirements. 4. Maintain and troubleshoot approximately 500 computers of different hardware and Operating Systems:  Windows XP Professional  Windows XP Tablet Edition  Windows 7 Enterprise  Mac OS version 10.6  Windows Server 2003 Standard Edition  Windows Server 2008 Standard Edition 5. Maintain and troubleshoot TCP/IP Network which compost of:  Cisco Router  Cisco switches  Windows Servers  Windows Clients  Mac OS clients  Linksys Routers  with 802.1x authentication running. 6. Maintain and troubleshoot Multi-function Printers. 7. Active directory account password reset. 8. Email account password reset. 9. Provide system, network, hardware and application support for teachers and students. 10. Email support for Lotus Notes and Outlook including email migration from Lotus Notes to Outlok 2010. EXAMINATIONS COMPLETED Microsoft Certification ID: 6972184 • Exam ID 623 – Installing, Maintaining, Supporting and Troubleshooting Applications on the Windows Vista Client – Consumer • Exam ID 620 – TS: Configuring Microsoft Windows Vista Client • Exam 70-640: TS: Windows Server 2008 Active Directory, Configuring – Feb 27, 2012. • Exam 70-642: TS: Windows Server 2008 Network Infrastructure, Configuring – July 16, 2012 • Exam 70-646: Windows Server 2008 Server Administrator – October 1, 2012 Exin Registration Number: 4622401 • EXIN EX0-117: ITILF ITIL Foundation Certificate in IT Service Management – November 12, 2012 Citrix ID: CTX540260 • 1Y0-A20: Citrix XenApp 6.5 Administration – March 25, 2013 To access my MCP Transcript please go to: https://mcp.microsoft.com/authenticate/validatemcp.aspx Transcript ID: 863739 Access Code: information88  less

    technical-support 00 more less
    • $8.89 HOURLY RATE
    • 4.6
    • 79 HOURS
    • SINGAPORE
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Multi-skilled Freelance Professional

    I am a licensed CPA but have been a Human Resource practitioner for over 12 years. Although I consider myself an HR Generalist, my expertise are in the areas of Compensation & Benefits, Training & Dev't and Recruitment. I graduated from … more

    I am a licensed CPA but have been a Human Resource practitioner for over 12 years. Although I consider myself an HR Generalist, my expertise are in the areas of Compensation & Benefits, Training & Dev't and Recruitment. I graduated from a certificate course in Adult Learning from Cambridge University. My job experiences also include external audit, systems and policies documentation, pharmaceutical sales, customer service and technical support. I am fluent in both spoken and written English and possess the attitude and drive to deliver results. I can work effectively even without supervision and equally effective as a member of a team. I have retired from active employment and would like to seek work at home opportunities that would still allow me to utilize the knowledge, competencies and skills that I have acquired over the years.  less

    technical-support 00 more less
    • $11.11 HOURLY RATE
    • 4.9
    • 74 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • MANAGER, Multi Tasker, Detail Oriented, Excellent Communication Skills

    Over the last 5 years, I have worked in the BPO industry handling multiple lines of business for both technical support and customer service . My core competencies lies in both customer and client relations and I am seeking opportunities to work with employers who are in need of a good manager and a leader.

    technical-support 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 487 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Encoding, BPO and technical support

    I'm a graduate of Information Technology; it’s easy for me to adjust when it comes to technical support and encoding using Microsoft office or an online inputs. I’m willing to undergo training or by just giving me … more

    I'm a graduate of Information Technology; it’s easy for me to adjust when it comes to technical support and encoding using Microsoft office or an online inputs. I’m willing to undergo training or by just giving me instructions to what I am going to do. I may not have impressive background but I will prove that I give my very best to any kind of position or work. These will give me a meaningful and challenging position that enables me to learn the field and allows for professional growth and advancement.  less

    technical-support 00 more less
    • $5.56 HOURLY RATE
    • 4.0
    • 59 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
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