Technical Support Freelancers

Browse Technical Support job posts for project examples or post your job on oDesk for free!

Technical Support Job Cost Overview

Typical total cost of oDesk Technical Support projects based on completed and fixed-price jobs.

oDesk Technical Support Jobs Completed Quarterly

On average, 229 Technical Support projects are completed every quarter on oDesk.

229

Time to Complete oDesk Technical Support Jobs

Time needed to complete a Technical Support project on oDesk.

Average Technical Support Freelancer Feedback Score

Technical Support oDesk freelancers typically receive a client rating of 4.58.

4.58
Last updated: April 1, 2015
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Michael Marsh

Michael Marsh

Technical Support Specialist

United States - Last active: 08/04/2012

• Six years of full-time technical software support by email and phone • Four years' tier 2 experience supporting enterprise Windows desktops, UNIX servers, mainframes and printers over LAN and WAN networks • Experience supporting Windows 2000, XP, 7, Mac OSX and UNIX • Outstanding interpersonal and customer service skills

$27.78 /hr
201 hours
0.00
Gurdip Singh

Gurdip Singh

Server Administrator and Technical Support

India - Last active: 19 days ago - Tests: 9 - Portfolio: 1

To work hard, smart and effectively to achieve my personal and professional goals. --------------------------------------------------------------------------------------------- • More than 7 years of successful experience in customer service and technical support with recognized strengths in maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. • Possess solid computer skills. • Excellent working knowledge of PC using Windows OS; Ms-outlook, Microsoft Excel, WordPerfect, Microsoft Word, • Ability to train, motivate, and supervise customer service employees. • A team player, was responsible for handling a team 15, and keeping them updated about the new technical issues and their resolutions.

$7.78 /hr
8,794 hours
4.99
Andrea D.

Andrea D.

Experienced Technical Customer Support Representat...

United States - Last active: 1 day ago - Tests: 9

I have 15+ years of experience in customer service in various fields. My specialty is in software support. I am familiar with technical support ticketing systems such as Help Scout and Zendesk. I currently perform QA testing and provide customer and sales support for a small software company. My core customer support skills include: - Extensive experience in customer and sales support. - Know my way around Apple's Mac OS X (10.6 - 10.10) - Proficient in Microsoft Word, Excel, PowerPoint, LibreOffice, Open Office. - High-speed typer (89+ WPM). - Native English speaker (USA). My additional skills include: - HTML & CSS, JavaScript (basic) - LISP programming (basic) - legal writing and research

$20.00 /hr
148 hours
5.00
Aleksandr K

Aleksandr K Agency Contractor

Technical Support Team Representative/Manager

Ukraine - Last active: 03/28/2014 - Tests: 1

• Managing communication with customers. • Managing customer service in the digital equipment division •Answering customer queries, problem solving • Providing detailed information on new products. • Worked with new customers in the development of new accounts and the implementation of new systems. • Helping clients on various technical questions. • Technical translations • Creating Troubleshooter and user manuals • Creating tutorial articles • Creating video tutorials • QA chat and ticket logs • Tracking Bugs • Creating schedules for Support Team • Support Suite communication

Associated with: CUDEV Agency
$8.80 /hr
2,152 hours
4.65
Ann louis R.

Ann louis R.

CCNA, CCNA Voice, Technical Support, Technical and...

Philippines - Last active: 14 hours ago - Tests: 5 - Portfolio: 1

Having an eye for fast and good quality results, I hope to establish strong business relationship with customers built under trust and dedication brought about by a single goal, perfection. I have work experiences in various fields such as being a technical and customer service engineer, network engineer, helpdesk, technical writer and content writer for websites and print. With about 8 years of experience in the IT industry as a technical support/NOC engineer, I have developed a strong skill in customer service which enables me to communicate well in all types of customers within Asia Pacific, Europe and the US. I have acquired a certificate of excellent approach to email handling and response from the British Council during my working years in Singapore. With my experience in the IT industry, I can provide various IT services from data entry, simple graphics design to multimedia/web design and Cisco network consulting from IOS upgrades to complex switching, wireless and routing concerns. I am a full time freelancer, which gives me more time for hourly rates and can meet immediate deadlines for fixed rates. My working hours is flexible as duty requires. I look forward to do great business with you. Just send an Odesk message to me first so we can work via your preferred means of communication (skype, YM, IM, etc) and should you need to discuss further work you require. If you are not satisfied with my work, you don't get to pay a dime! :)

$7.78 /hr
3,401 hours
5.00
Shelly M.

Shelly M.

Technical Support, Virtual Assistant, Certified In...

United States - Last active: 1 day ago - Tests: 3

I provide my clients with first-class attention, a varied set of skills and I provide exceptional service in the following areas: Technical Support / Help Desk - Zendesk Social Media, Website & Blog Management - Word Press Internet & Web Research Database and CRM / Contact Management - iContact, Zoho, Constant Contact Reference Librarian Skills & Resources Administrative Assistance Personal Assistance Digital Curator of Words, Images, Sound & Video I am available to work 7 days a week and have a very flexible time schedule to accommodate my clients' needs. I've been using computers and providing technical support and administrative support since the 1980s. In 2011 I was certified in the Library Information Technology program at Cuesta College in San Luis Obispo, CA, where I earned additional special certifications for Internet Research and Web Page Coding XHTML/CSS. My employment history includes large and small companies in addition to individuals, small businesses and start-ups.

$27.78 /hr
3,900 hours
4.62
Roel Cabaluna Jr

Roel Cabaluna Jr

Technical Support/Customer Service Representative/...

Philippines - Last active: 6 days ago - Tests: 6

I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs like data entry, web designing, writing, researching, etc. - I can be your all-around virtual assistant.

$6.00 /hr
2,744 hours
5.00
Heinz rael A.

Heinz rael A.

Experienced Sales, Customer Service & Technical Su...

Philippines - Last active: 14 hours ago - Tests: 2

Worked in a BPO industry for more than 3 years now. My first job was a Technical Support Representative at Sykes Asia Inc., who works for one of the largest Companies in the US, AT&T. Answering phone calls for a year and 5 months, Transferred to one of the world's leading BPO company which is Convergys. I continued my Technical expertise as a Chat & Email support tech agent who represents Comcast. I had a part time job as an online ESL teacher at Lang Rich for 2 months while working at Convergys. After a year, I had my first experience in Sales. I was hired in a publishing company which is called Author Solution, Inc. as a Publishing/Sales Consultant. My knowledge and skills are as follows: responsible for maintaining a professional and satisfied relationship with clients and customers by providing product and service troubleshooting while educating about the features and benefits of their purchase/subscription. Provide client support and technical issue resolution via E-Mail, phone and other electronic medium. Configuration of client's equipment to connect to the Internet via modem/DSL Router. Configure software to connect to Internet application servers. Provide training to clients in the use of system and applications as related to Internet. Specialize in ESL, or teaching English as a second language, teach English to students who speak foreign languages. Teach students how to speak, read and write in English and how to comprehend spoken English. As a Sales Representatives: Contact potential clients, and work to sell them products and services offered by the company. Also handle customer issues as well. You can also reach me through skype for more details: heinz.abad

$8.00 /hr
2,143 hours
5.00
Jeffrey Pascual

Jeffrey Pascual

IT Technical Support / Data Entry Professional

Philippines - Last active: 14 hours ago - Tests: 5

I am a graduate of B.S. Computer Science and my core competency and expertise lies in computer skills in general: from the most basic skills like encoding/data entry and usage of office applications, to more advanced skills like programming, troubleshooting and networking. I have experience working in the BPO/Call Center Industry where I developed my communication skills among many others.

$5.56 /hr
3,350 hours
5.00