Technical Support Freelancers

Showing 659 freelancers

Technical Support Freelancers

Showing 659 freelancers

Browse Technical Support job posts for project examples or post your job on oDesk for free!

Technical Support Job Cost Overview

Typical total cost of oDesk Technical Support projects based on completed and fixed-price jobs.

oDesk Technical Support Jobs Completed Quarterly

On average, 184 Technical Support projects are completed every quarter on oDesk.

184

Time to Complete oDesk Technical Support Jobs

Time needed to complete a Technical Support project on oDesk.

Average Technical Support Freelancer Feedback Score

Technical Support oDesk freelancers typically receive a client rating of 4.56.

4.56

Last updated: March 1, 2015

  • Customer Sevice Representative/Tech Support/Data Entry/Telemarketer

    Being a Customer Service Representative/Technical Support, I have learned to pacify customers' frustrations, analyze their problems, and learn to walk them through the troubleshooting process towards accurate resolution or information. Also, working in a callcenter industry helped me develop … more

    Being a Customer Service Representative/Technical Support, I have learned to pacify customers' frustrations, analyze their problems, and learn to walk them through the troubleshooting process towards accurate resolution or information. Also, working in a callcenter industry helped me develop an ability to handle stress, do multitasking, and to work it at best even under great pressure. I believe that I have it in me to be a good, if not better employee.  less

    photo-editing web-design technical-support bpo-call-center customer-service 00 more less
    • $4.00 HOURLY RATE
    • 4.8
    • 1055 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • Team Lead/ Technical Expert Support(Phone/Chat/Email)

    I have been working in a business process outsourcing industry for 13 years. This has been an invaluable experience in terms of learning different level of techniques to enhance my performance from an entry level customer care representative processing emails … more

    I have been working in a business process outsourcing industry for 13 years. This has been an invaluable experience in terms of learning different level of techniques to enhance my performance from an entry level customer care representative processing emails and chat to a 2nd level technical support providing extensive solutions and strengthening client relationship. As a leader, I am currently focused on developing and leading a team to exceed client expectations. I aim to do the same in Odesk given the opportunity to commit myself in the personal and professional development of a team as well as apply the day-to-day project experiences to individual talents.  less

    supervisory-skills technical-support phone-support live-chat-software mac-os-app-development mcafee-virusscan telephone-skills email-technical-support helpdesk-support customer-support 00 more less
    • $12.00 HOURLY RATE
    • 4.7
    • 5302 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • 5,000+ Hrs. Wordpress Site Migration and Maintenance Expert

    I have developed a wide range of skills that I believe useful in today's online businesses. My main competencies are: --- Wordpress site migration --- Installation, setup, and configuration (using semi-automated or manual method) --- Wordpress Multisite installation and configuration and domain … more

    I have developed a wide range of skills that I believe useful in today's online businesses. My main competencies are: --- Wordpress site migration --- Installation, setup, and configuration (using semi-automated or manual method) --- Wordpress Multisite installation and configuration and domain mapping --- Wordpress site loading speed optimization --- Wordpress site security enhancement --- Wordpress plugin installation and configuration (both premium and paid ones) --- Wordpress theme installation and configuration according to client's requirement or to make the site identical to the theme's demo page. --- E-Commerce data entry (using WooCommerce, Cart66, WP e-Commerce, X-Cart, etc.) --- PDF to Microsoft Word conversion --- Excel data entry --- Wordpress post/page formatting using CSS and HTML --- Minor site adjustments that requires HTML, CSS, and PHP intermediate knowledge --- Basic Onpage SEO --- Installing, configuring, and setting up Wordpress affiliate sites --- Domain registration and DNS configuration I'm familiar with the following tools/technology: --- Wordpress --- Joomla --- cPanel (used by Hostgator, Bluehost, etc) --- WHM (used by Reseller Hosting Package) --- Linux Command Line Interface --- SSH --- .htaccess --- FTP/SFTP --- HTML --- CSS --- PHP --- SQL statements --- Hosting Providers such as Hostgator, Bluehost, Dreamhost, Hostmonster, InMotion, iPage, Fatcow, WebHosting Pad, 1 and 1, GoDaddy, Dreamhost, WP Engine, Pressable.com, DigitalOcean.com, etc. --- Reseller Hosting Package --- VPS Hosting Package --- CDN Sevices (MaxCDN, Rackspace Cloud Files) --- Plesk (used by GoDaddy) --- WebAdmin (used by Dreamhost hosting account) --- Google Analytics --- Google Webmaster Tools --- Site optimization tools: Google Pagespeed and YSlow --- Google Drive: Google Document and Google Spreadsheet --- Microsoft Word --- Microsoft Excel --- Dropbox --- Wordpress site backup plugins: BackupBuddy, WPTwin, etc. --- Skype --- TeamViewer --- MySQL Databases and phpMyAdmin --- Trello Project Management System --- Basecamp Project Management System  less

    wordpress xhtml html css css3 php mysql sql microsoft-word microsoft-excel aweber data-entry cpanel plesk ajax postgresql mailchimp phpmyadmin linux-system-administration javascript database-modeling java internet-marketing seo-keyword-research article-spinning technical-support data-encoding basecamp internet-research word-processing google-spreadsheet spreadsheets joomla 00 more less
    • $17.77 HOURLY RATE
    • 4.9
    • 5312 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 27 PORTFOLIO ITEMS
    • 36 TESTS
    GROUPS:
  • Technical Support/Customer Service Representative/Vritual Assistant

    I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs … more

    I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs like data entry, web designing, writing, researching, etc. - I can be your all-around virtual assistant.  less

    adobe-photoshop web-design technical-support microsoft-excel article-writing customer-support outbound-sales customer-service social-media-marketing microsoft-word 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 2744 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Experienced Web Host Technical Support, Website Transfers / Migration

    Knowledgeable in WordPress migration & management, database / website transfers, content moderator, Google & excel spreadsheets, email setup, WHM / cPanel, WHMCS, Zendesk, domain / dns management, phpmyadmin, Photoshop, Apache, mySQL, PHP, salesforce, linux and windows technical support. I am seeking opportunities in the web … more

    Knowledgeable in WordPress migration & management, database / website transfers, content moderator, Google & excel spreadsheets, email setup, WHM / cPanel, WHMCS, Zendesk, domain / dns management, phpmyadmin, Photoshop, Apache, mySQL, PHP, salesforce, linux and windows technical support. I am seeking opportunities in the web hosting industry.  less

    technical-support cpanel whm wordpress domain-migration phpmyadmin plesk dns microsoft-excel wamp 00 more less
    • $25.00 HOURLY RATE
    • 5.0
    • 7313 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 21 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
  • Registered Nurse

    •To put into practice the values and theories that I learned in school. •To further enhance my skills and knowledge through real life work experieces. •To share and execute my ideas, and help with the best I can for the excellence of the institution that I will be working in.

    technical-support 00 more less
    • $3.50 HOURLY RATE
    • 5.0
    • 8290 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • AD,Exchange,Lync, SBS, SCCM, SCOM, HyperV-VMware | VCP5-DCV, MCSE,CCNA

    || VCP5-DCV, MCSE: Private Cloud, MCITP, MCTS, MCSE, MCSA, CCNA Certified || Over 10 years of experience in Server 2003, 2008, 2012 R2, SCCM, SCOM, VMM, DPM, SCSM, Exchange 2007, 2010, 2013, LYNC 2013, VMware vSphere, Hyper-V, SQL, Active directory, GPO, Blade … more

    || VCP5-DCV, MCSE: Private Cloud, MCITP, MCTS, MCSE, MCSA, CCNA Certified || Over 10 years of experience in Server 2003, 2008, 2012 R2, SCCM, SCOM, VMM, DPM, SCSM, Exchange 2007, 2010, 2013, LYNC 2013, VMware vSphere, Hyper-V, SQL, Active directory, GPO, Blade Servers, Remote Desktop services (Terminal Server), Virtualization, Clustering, Symantec Backup, Windows Azure, NetApp & SAN Administration. Extensive engineering and administration of Microsoft Systems Center Configuration Manager (SCCM) and Microsoft Systems Center Operations Manager (SCOM). Administration and Engineering of VMWare ESX on NetApp storage systems. Responsible for the daily physical/virtual network operations of more than 500+ servers. Currently manage teams responsible for both corporate and store level environments including over 4000 clients. Monitor and provide analysis on current system state and make recommendations for improvement of network resources, including load-balancing server usage, system security hardening, group policy consolidation, name resolution and backup strategy. Monitor Servers & Network devices with Labtech, Nagios, SCOM resources, Distributing applications, Patch Deployment, Operating System Deployment through SCCM & Security updates through WSUS as well as SCCM. Design and implement Active Directory with Exchange 2010, 2013, DNS, DHCP configuration and management. Exchange Migration from 2007 to 2010, 2010 to 2013. Server Migration from 2008 to 2012 R2 & Implement lync 2013 remotely for clients, as well as administrating sites via remote. VMware Certified Professional 5 – Data Center Virtualization (VCP5-DCV) Microsoft Certified Solutions Associate on Windows Server 2012 & 2008 Microsoft Certified Solutions Expert: Private Cloud Microsoft Certified Solutions Associate on Server 2012 &2008 MCSA on Windows Server 2012 Microsoft Certified IT Professional (MCITP- Server & Enterprise Admin) Microsoft Certified Technology Specialist (MCTS) Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Systems Administrator: Messaging MCP - Microsoft Certified Professional DCSE - Dell Certified System Engineer EMC Certified- Information Storage Associate (EMCISA) Cisco Certified Network Associate (CCNA: 640-802) CCNP Switching || Specialties|| SCCM, SCOM, SCVMM, SCDPM Windows Server 2012 R2, 2012, 2008 R2, 2008, 2003 SBS 2011, 2008, 2003 Exchange Server 2013, 2010, 2007, 2003 Lync 2010, 2013 SharePoint 2013 Hyper-V 2012 R2 VMware vSphere V5.1, V5.5 Cisco Routers, Switches TMG 2010, Sonicwall, Pfsense Firewall  less

    microsoft-exchange-server microsoft-sccm microsoft-lync-server windows-administration microsoft-scvmm microsoft-hyper-v-server microsoft-small-business-server-administration isa-server vmware-esx network-administration cisco-routers ccnp vmware-administration virtualization windows-xp-administration centos clustering virus-removal technical-support computer-maintenance mail-server-implementation helpdesk-support dhcp dns firewalls remoting computer-networking ubuntu sendmail postfix squid 00 more less
    • $27.78 HOURLY RATE
    • 4.9
    • 2110 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 12 PORTFOLIO ITEMS
    • 9 TESTS
    GROUPS:
    ASSOCIATED WITH:
  • Your All-In-One Virtual Assistant

    To contribute to the development and work in providing high quality customer service and different admin functions in accordance with the mission vision of the company.

    microsoft-excel microsoft-word microsoft-powerpoint customer-service telephone-skills data-entry telemarketing transcription filemaker-pro crm sales internet-research email-technical-support virtual-assistant technical-support 00 more less
    • $6.67 HOURLY RATE
    • 4.9
    • 10245 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
  • Writer

    I would like to showcase my skills, talent and experience in technical and creative writing. I am a hardworking professional who knows how to value and respect people's time. I have been writing my whole life and over five … more

    I would like to showcase my skills, talent and experience in technical and creative writing. I am a hardworking professional who knows how to value and respect people's time. I have been writing my whole life and over five years online. With this experience, I would like to help people in reaching their desired goals. Apart from writing, I was also employed as an over-the-phone technical and customer service representative for two American companies for over five years. I worked with Linksys Home Networking for over two years and with Time Warner Cable for almost three years. My experience with handling different kind of customers gives me an advantage on how to deal with people, online and offline.  less

    windows-administration content-writing seo editing internet-research voice-over voice-talent call-handling customer-service technical-support 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 3627 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 6 TESTS
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