Technical Support Job Cost Overview
Typical total cost of oDesk Technical Support projects based on completed and fixed-price jobs.
oDesk Technical Support Jobs Completed Quarterly
On average, 229 Technical Support projects are completed every quarter on oDesk.
Time to Complete oDesk Technical Support Jobs
Time needed to complete a Technical Support project on oDesk.
Average Technical Support Freelancer Feedback Score
Technical Support oDesk freelancers typically receive a client rating of 4.58.
Kenneth G. Agency Contractor
Knowledgeable in website / database transfers, linux server admin, email setup, WHM / cPanel, Plesk or other control panels, cloud / shared / dedicated hosting, WHMCS, Zendesk, domain / dns management, PhpMyAdmin, SSH, Apache / mySQL / PHP configurations, salesforce, help desk, linux and windows technical support. Can do admin / IT tasks too, I'm experienced using PhotoShop, InDesign, Spreadsheets, Google Apps, WordPress CMS, content moderator, Adobe Acrobat, Microsoft Office, simple router configurations, OpenDNS setup for web filters, email client software setup (Outlook, Windows Live Mail, Mac Mail, etc.), installing/uninstalling hardware drivers or softwares, and others. Might want to ask me what you need maybe I can do it too. But I am seeking more opportunities in the web hosting industry.
Amanda Turecek Agency Contractor
I am an experienced support technician of the highest quality! Not only have I worked with countless customers to resolve their specific concerns, but more importantly, the customers have come away feeling helped and more appreciative of the product. I adore work with a team as I have a core value of creating a strong and caring support team, but at the same time, I can be relied upon to carry out my individual responsibilities. I am an amazing and well-rounded asset to any team!
Leia A. Agency Contractor
My core competency lies in giving one hundred percent quality customer service. Helping companies get their clients to trust them. I have almost 7 years of experience working in a Customer Service Industry. I enjoyed talking to different people and helping them resolve their issues and answer their queries. I don't go for mediocrity and aims for perfection.
• 5 years of experience on odesk in Quality assurance, functional testing , handling support via email , office admin jobs, recruiting, forum administration. 11 years of experience in regular job. • Good knowledge of the entire QA cycle – writing test plans, test cases, manual testing, bug filing and meeting the deadlines. Knowledge of bug filing by integrating with tools like testuff, fogbugz • Understand the feature design specs and UI specs to get the overview of features planned for the release. • Adaptable communication skills to work within a global team and ability to work independently as well as in a team environment. • Self Motivated, professionally and efficiently qualified with knowledge in the field of research, marketing and other admin jobs with an eye for detail, besides testing. Trained well to use independent judgment,managing and imparting confidential information. Demonstrated ability to maintain confidentiality; organize workload to ensure deadlines are met. • Experience in working in MS Office, MS Word, MSPowerpoint, MS Excel.
Lakesha ann L. Agency Contractor
• US Army Veteran with 10 years of work experience with a focus in accounting, bookkeeping, collections, technical support and customer support. • Experience in multiple high volume call center facilities as well as back office and face to face interactions with customers. • Corporate booking experience with knowledge of Sabre property and travel solutions and Worldspan travelport. • Proven ability to use negotiation and relationship management skills to provide win-win outcomes. • Proficient in numerous applications and software including Microsoft office suite, Adobe software, Crystal reports, QuickBooks, Xero, Remedy, Salesforce and ZenDesk ticketing system and Kronos time keeping systems. More about me: www.linkedin.com/in/llittlework/ http://www.definancetech.com/ https://www.linkedin.com/company/dual-expert-financial-and-technical-services
Catherina S. Agency Contractor
• Managing communication with customers. • Managing customer service in the digital equipment division • Answering customer queries, problem solving • Providing detailed information on new products. • Worked with new customers in the development of new accounts and the implementation of new systems. • Helping clients on various technical questions. • Helping clients with setting up DNS Records. • Support Suite communication • Technical translations
Alexander K Agency Contractor
• Managing communication with customers. • Managing customer service in the digital equipment division •Answering customer queries, problem solving • Providing detailed information on new products. • Worked with new customers in the development of new accounts and the implementation of new systems. • Helping clients on various technical questions. • Technical translations • Creating Troubleshooter and user manuals • Creating tutorial articles • Creating video tutorials • QA chat and ticket logs • Tracking Bugs • Creating schedules for Support Team • Support Suite communication