Technical Support Freelancers

Showing 672 freelancers

Technical Support Freelancers

Showing 672 freelancers

Browse Technical Support job posts for project examples or post your job on oDesk for free!

Technical Support Job Cost Overview

Typical total cost of oDesk Technical Support projects based on completed and fixed-price jobs.

oDesk Technical Support Jobs Completed Quarterly

On average, 184 Technical Support projects are completed every quarter on oDesk.

184

Time to Complete oDesk Technical Support Jobs

Time needed to complete a Technical Support project on oDesk.

Average Technical Support Freelancer Feedback Score

Technical Support oDesk freelancers typically receive a client rating of 4.56.

4.56

Last updated: March 1, 2015

  • Server Administrator and Technical Support

    To work hard, smart and effectively to achieve my personal and professional goals. --------------------------------------------------------------------------------------------- • More than 7 years of successful experience in customer service and technical support with recognized strengths in maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing … more

    To work hard, smart and effectively to achieve my personal and professional goals. --------------------------------------------------------------------------------------------- • More than 7 years of successful experience in customer service and technical support with recognized strengths in maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. • Possess solid computer skills. • Excellent working knowledge of PC using Windows OS; Ms-outlook, Microsoft Excel, WordPerfect, Microsoft Word, • Ability to train, motivate, and supervise customer service employees. • A team player, was responsible for handling a team 15, and keeping them updated about the new technical issues and their resolutions.  less

    technical-support customer-service translation 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 8786 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 9 TESTS
  • Technical Support , Data Entry specialist, AUTOCAD Draftsman

    Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Help Desk support role. Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and … more

    Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Help Desk support role. Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.  less

    autodesk data-analysis technical-support helpdesk-support live-chat-operator chat-support email-technical-support customer-support 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 3224 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
  • Technical Support Engineer / Customer Service Representative

    I am a technical and customer support representative. I am a customer advocate and I excel in providing great customer experience. I go far and beyond customer satisfaction, catering to both company and customer. I educate customers so that they … more

    I am a technical and customer support representative. I am a customer advocate and I excel in providing great customer experience. I go far and beyond customer satisfaction, catering to both company and customer. I educate customers so that they know what to expect from the company. I am a well trained technical support engineer. I was a technical support engineer for 6 years with APC by Schneider Electric. I was also a technical support representative for Dell Consumer Hardware Warranty Support. I am a graduate of Bachelor of Science in Information Technology.  less

    technical-support customer-support email-technical-support email-handling customer-service 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1941 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Technical / IT / MCSA Office 365 / MAC OS X Support

    For the past 5 years, I have been working as a Technical Support Representative and Help Desk technician. I have handled email, chat and phone support, both inbound and outbound. I was a level 2 technician with Microsoft PC Safety … more

    For the past 5 years, I have been working as a Technical Support Representative and Help Desk technician. I have handled email, chat and phone support, both inbound and outbound. I was a level 2 technician with Microsoft PC Safety which specializes in removing viruses, Windows Update issues, Antivirus programs, Firewall issues and other security related issues with the operating system. My core competency is with Active Directory, Microsoft Operating Systems and Networking devices. Based on knowledge and experience gained over the last 5 years as Technical Support / IT Support, I have developed a great expertise in many fields such as: Windows Server 2003/2008R2/2012, Windows XP/Vista/7/8, Microsoft Exchange 2010/2013, Outlook 2003/2007/2010/2013, MCSA: Office 365 MCP: Microsoft Azure Virtualization environments: Hyper-V, VMware Workstation and VMware Server ESXi 5.0/5.1 Antivirus server: Symantec Endpoint Protection, ESET NOD32 administration. Backup: Symantec Netbackup, Symantec Enterprise vault Network Administration, ERP system administration, MAC OS X Mac OS X Server Desktop and Technical support. I also have great experience with installation, configuration and administration of different kind of device like network printers, routers. Based on my friendly and communicative spirit I am sure I can fulfill all your requirements and expectations.  less

    computer-networking network-administration helpdesk-support microsoft-word windows-7-administration wireless-network-implementation windows-administration windows-xp-administration computer-maintenance computer-repair adobe-photoshop mac-os-app-development adobe-captivate technical-support microsoft-outlook-development microsoft-excel wordpress microsoft-exchange-server microsoft-onenote windows-8-administration microsoft-sharepoint-administration virus-removal microsoft-active-directory 00 more less
    • $8.00 HOURLY RATE
    • 5.0
    • 2471 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 17 TESTS
  • Customer Sevice Representative/Tech Support/Data Entry/Telemarketer

    Being a Customer Service Representative/Technical Support, I have learned to pacify customers' frustrations, analyze their problems, and learn to walk them through the troubleshooting process towards accurate resolution or information. Also, working in a callcenter industry helped me develop … more

    Being a Customer Service Representative/Technical Support, I have learned to pacify customers' frustrations, analyze their problems, and learn to walk them through the troubleshooting process towards accurate resolution or information. Also, working in a callcenter industry helped me develop an ability to handle stress, do multitasking, and to work it at best even under great pressure. I believe that I have it in me to be a good, if not better employee.  less

    photo-editing web-design technical-support bpo-call-center customer-service 00 more less
    • $4.00 HOURLY RATE
    • 4.6
    • 1055 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Linux Admin, Technical Support Expert, AD and Desktop Admin

    Over the last six years I have been working in IT industry with a rich experience in Technical Support, IT service Desk, Virus removal, System administration , AD and Desktop/Laptop Support. My last fulltime position was System administrator with IBM … more

    Over the last six years I have been working in IT industry with a rich experience in Technical Support, IT service Desk, Virus removal, System administration , AD and Desktop/Laptop Support. My last fulltime position was System administrator with IBM India Pvt Ltd. I'm also a Microsoft certified IT Professional (MCITP : Enterprise and Server admin) Operating System Expertise ----------------------------------------- Client OS : Win XP, 7 Server OS : Win 2003, Win 2008, RHEL5, I look forward to engage myself in interesting projects in Server Management, Technical Support and Desktop Support. I'm a quick learner and is interested to challenge myself to learn new things as well.  less

    technical-support web-content-management microsoft-excel windows-xp-administration internet-research computer-networking hp-ux-administration linux-system-administration 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 4623 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Outbound Sales, Order Processing, Customer Service, VA, Zendesk

    Certified Business Process Outsourcing Representative with 7 years experience as a Customer Service Relation providing support to customers worldwide from order processing, outbound marketing to technical support. I started my career as an outbound sales agent and learned different types … more

    Certified Business Process Outsourcing Representative with 7 years experience as a Customer Service Relation providing support to customers worldwide from order processing, outbound marketing to technical support. I started my career as an outbound sales agent and learned different types of selling techniques in terms of pacing, tone of voice and effective call judgement to close a sale. I have also given an opportunity to handle a team of 15 agents as a team lead, providing intensive coaching to improve individual performance and to meet client's requirements. Prior to being part of oDesk as a Customer Support Representative, I worked for different top company all over the world such as Bell Canada, Livingstone International, Samsung Electronics of America and an Online Yellow Pages Company in the United Sates. While I also have had an opportunity to be a part of an Australian company that provides medical supplies. In charge for processing orders from existing and new clients. Handling emails and incoming calls that require technical support for all Samsung products has been helpful for me to improve my patience and connecting with customers to exceed their expectations and then I became part of oDesk Customer Support.  less

    customer-service order-processing technical-support zendesk email-handling chat-support outbound-sales order-entry customer-support 00 more less
    • $8.00 HOURLY RATE
    • 4.9
    • 4742 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Reliable Virtual Assistant and Customer Care Representative

    I am looking for opportunities full-time in the internet. I have a great background in customer service with 4yrs experience in the call center industry. I worked with general service, retention, escalation, and technical support team before I became a … more

    I am looking for opportunities full-time in the internet. I have a great background in customer service with 4yrs experience in the call center industry. I worked with general service, retention, escalation, and technical support team before I became a team manager. I have adequate training and experience in CRM Software like Infusionsoft and Zendesk. I have good wordpress and html skills. Very familiar with OptimizePress 2 and working with other wordpress plugins since I am a webmaster myself. Has strong communication skills, proficient in data entry through google spreadsheet and docs, highly trainable, detail oriented and can easily juggle more than one task at a time.  less

    customer-service chat-support infusionsoft-administration wordpress zendesk email-handling microsoft-excel technical-support administrative-support google-spreadsheet 00 more less
    • $8.33 HOURLY RATE
    • 5.0
    • 1959 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • CCNA, CCNA Voice, Technical Support, Technical and Content Writer

    Having an eye for fast and good quality results, I hope to establish strong business relationship with customers built under trust and dedication brought about by a single goal, perfection. I have work experiences in various fields such as being … more

    Having an eye for fast and good quality results, I hope to establish strong business relationship with customers built under trust and dedication brought about by a single goal, perfection. I have work experiences in various fields such as being a technical and customer service engineer, network engineer, helpdesk, technical writer and content writer for websites and print. With about 8 years of experience in the IT industry as a technical support/NOC engineer, I have developed a strong skill in customer service which enables me to communicate well in all types of customers within Asia Pacific, Europe and the US. I have acquired a certificate of excellent approach to email handling and response from the British Council during my working years in Singapore. With my experience in the IT industry, I can provide various IT services from data entry, simple graphics design to multimedia/web design and Cisco network consulting from IOS upgrades to complex switching, wireless and routing concerns. I am a full time freelancer, which gives me more time for hourly rates and can meet immediate deadlines for fixed rates. My working hours is flexible as duty requires. I look forward to do great business with you. Just send an Odesk message to me first so we can work via your preferred means of communication (skype, YM, IM, etc) and should you need to discuss further work you require. If you are not satisfied with my work, you don't get to pay a dime! :)  less

    data-entry cisco-routers cisco-ios cisco-voip graphic-design web-design photography technical-support technical-writing 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 3326 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
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