Technical Support Freelancers

Browse Technical Support job posts for project examples or post your job on oDesk for free!

Technical Support Job Cost Overview

Typical total cost of oDesk Technical Support projects based on completed and fixed-price jobs.

oDesk Technical Support Jobs Completed Quarterly

On average, 229 Technical Support projects are completed every quarter on oDesk.

229

Time to Complete oDesk Technical Support Jobs

Time needed to complete a Technical Support project on oDesk.

Average Technical Support Freelancer Feedback Score

Technical Support oDesk freelancers typically receive a client rating of 4.58.

4.58
Last updated: April 1, 2015
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Kenneth G.

Kenneth G. Agency Contractor

Experienced Web Host Technical Support, Website Tr...

Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 21

Knowledgeable in website / database transfers, linux server admin, email setup, WHM / cPanel, Plesk or other control panels, cloud / shared / dedicated hosting, WHMCS, Zendesk, domain / dns management, PhpMyAdmin, SSH, Apache / mySQL / PHP configurations, salesforce, help desk, linux and windows technical support. Can do admin / IT tasks too, I'm experienced using PhotoShop, InDesign, Spreadsheets, Google Apps, WordPress CMS, content moderator, Adobe Acrobat, Microsoft Office, simple router configurations, OpenDNS setup for web filters, email client software setup (Outlook, Windows Live Mail, Mac Mail, etc.), installing/uninstalling hardware drivers or softwares, and others. Might want to ask me what you need maybe I can do it too. But I am seeking more opportunities in the web hosting industry.

Associated with: Tormis
$25.00 /hr
7,348 hours
4.99
Leia A.

Leia A. Agency Contractor

Technical Support || Customer Support Representati...

Philippines - Last active: 3 days ago - Tests: 8

My core competency lies in giving one hundred percent quality customer service. Helping companies get their clients to trust them. I have almost 7 years of experience working in a Customer Service Industry. I enjoyed talking to different people and helping them resolve their issues and answer their queries. I don't go for mediocrity and aims for perfection.

Associated with: TechBud
$7.78 /hr
8,313 hours
5.00
Sheetal S.

Sheetal S.

Tester / QA / Technical support

India - Last active: 10 days ago - Tests: 12 - Portfolio: 11

• 5 years of experience on odesk in Quality assurance, functional testing , handling support via email , office admin jobs, recruiting, forum administration. 11 years of experience in regular job. • Good knowledge of the entire QA cycle – writing test plans, test cases, manual testing, bug filing and meeting the deadlines. Knowledge of bug filing by integrating with tools like testuff, fogbugz • Understand the feature design specs and UI specs to get the overview of features planned for the release. • Adaptable communication skills to work within a global team and ability to work independently as well as in a team environment. • Self Motivated, professionally and efficiently qualified with knowledge in the field of research, marketing and other admin jobs with an eye for detail, besides testing. Trained well to use independent judgment,managing and imparting confidential information. Demonstrated ability to maintain confidentiality; organize workload to ensure deadlines are met. • Experience in working in MS Office, MS Word, MSPowerpoint, MS Excel.

$14.00 /hr
12,447 hours
5.00
Catherina S.

Catherina S. Agency Contractor

Technical Support Operator

Ukraine - Last active: 03/26/2014 - Tests: 1

• Managing communication with customers. • Managing customer service in the digital equipment division • Answering customer queries, problem solving • Providing detailed information on new products. • Worked with new customers in the development of new accounts and the implementation of new systems. • Helping clients on various technical questions. • Helping clients with setting up DNS Records. • Support Suite communication • Technical translations

Associated with: CUDEV Agency
$8.80 /hr
2,097 hours
4.50
Gurdip Singh

Gurdip Singh

Server Administrator and Technical Support

India - Last active: 19 days ago - Tests: 9 - Portfolio: 1

To work hard, smart and effectively to achieve my personal and professional goals. --------------------------------------------------------------------------------------------- • More than 7 years of successful experience in customer service and technical support with recognized strengths in maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. • Possess solid computer skills. • Excellent working knowledge of PC using Windows OS; Ms-outlook, Microsoft Excel, WordPerfect, Microsoft Word, • Ability to train, motivate, and supervise customer service employees. • A team player, was responsible for handling a team 15, and keeping them updated about the new technical issues and their resolutions.

$7.78 /hr
8,794 hours
4.99
Aleksandr K

Aleksandr K Agency Contractor

Technical Support Team Representative/Manager

Ukraine - Last active: 03/28/2014 - Tests: 1

• Managing communication with customers. • Managing customer service in the digital equipment division •Answering customer queries, problem solving • Providing detailed information on new products. • Worked with new customers in the development of new accounts and the implementation of new systems. • Helping clients on various technical questions. • Technical translations • Creating Troubleshooter and user manuals • Creating tutorial articles • Creating video tutorials • QA chat and ticket logs • Tracking Bugs • Creating schedules for Support Team • Support Suite communication

Associated with: CUDEV Agency
$8.80 /hr
2,152 hours
4.65
Ann louis R.

Ann louis R.

CCNA, CCNA Voice, Technical Support, Technical and...

Philippines - Last active: 10 hours ago - Tests: 5 - Portfolio: 1

Having an eye for fast and good quality results, I hope to establish strong business relationship with customers built under trust and dedication brought about by a single goal, perfection. I have work experiences in various fields such as being a technical and customer service engineer, network engineer, helpdesk, technical writer and content writer for websites and print. With about 8 years of experience in the IT industry as a technical support/NOC engineer, I have developed a strong skill in customer service which enables me to communicate well in all types of customers within Asia Pacific, Europe and the US. I have acquired a certificate of excellent approach to email handling and response from the British Council during my working years in Singapore. With my experience in the IT industry, I can provide various IT services from data entry, simple graphics design to multimedia/web design and Cisco network consulting from IOS upgrades to complex switching, wireless and routing concerns. I am a full time freelancer, which gives me more time for hourly rates and can meet immediate deadlines for fixed rates. My working hours is flexible as duty requires. I look forward to do great business with you. Just send an Odesk message to me first so we can work via your preferred means of communication (skype, YM, IM, etc) and should you need to discuss further work you require. If you are not satisfied with my work, you don't get to pay a dime! :)

$7.78 /hr
3,401 hours
5.00
Shelly M.

Shelly M.

Technical Support, Virtual Assistant, Certified In...

United States - Last active: 1 day ago - Tests: 3

I provide my clients with first-class attention, a varied set of skills and I provide exceptional service in the following areas: Technical Support / Help Desk - Zendesk Social Media, Website & Blog Management - Word Press Internet & Web Research Database and CRM / Contact Management - iContact, Zoho, Constant Contact Reference Librarian Skills & Resources Administrative Assistance Personal Assistance Digital Curator of Words, Images, Sound & Video I am available to work 7 days a week and have a very flexible time schedule to accommodate my clients' needs. I've been using computers and providing technical support and administrative support since the 1980s. In 2011 I was certified in the Library Information Technology program at Cuesta College in San Luis Obispo, CA, where I earned additional special certifications for Internet Research and Web Page Coding XHTML/CSS. My employment history includes large and small companies in addition to individuals, small businesses and start-ups.

$27.78 /hr
3,900 hours
4.62