Skilled Call Center Agents & Representatives

Get Your Telephone Service Project Started Today!

Post your telephone service project on oDesk and find call center agents with excellent communication and telephone skills, professional customer service and support experience, proper telephone etiquette, and the ability to understand the needs and current status of potential clients,. In staffing your virtual or online call center, these freelancers can write and stick to successful marketing scripts that accurately depict your company’s profile and services, perform surveys or acquire customer feedback over the phone, manage business reception or reservations, fundraise for charities and non-governmental organizations (NGOs), or provide administrative support.

Telephone skills refers to someone’s ability to interact with people on the phone, including telephone etiquette, call handling, information accuracy, and note taking. On oDesk, the world’s largest online workplace, you will find call center agents with experience in telemarketing and telesales (as well as those with a successful lead generation and consultation approach) who can use the telephone effectively, handle emotional callers and complaints, and build good relationships with your clients.

Browse Telephone Handling job posts for project examples or post your job on oDesk for free!

Telephone Handling Job Cost Overview

Typical total cost of oDesk Telephone Handling projects based on completed and fixed-price jobs.

oDesk Telephone Handling Jobs Completed Quarterly

On average, 1,333 Telephone Handling projects are completed every quarter on oDesk.

1,333

Time to Complete oDesk Telephone Handling Jobs

Time needed to complete a Telephone Handling project on oDesk.

Average Telephone Handling Freelancer Feedback Score

Telephone Handling oDesk freelancers typically receive a client rating of 4.58.

4.58
Last updated: April 1, 2015
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Kelley T.

Kelley T.

Project Manager

United States - Last active: 1 month ago - Tests: 1

I am currently looking for a Project Manager position that I can utilize my skills and increase my knowledge. I am a team player who is eager to become part of a successful team. Over the past fifteen years I have worked as a Project Manager in Telecommunications, Public Safety, and Security Surveillance. My experiences include: Project Management, Management, Documentation, Quality Management, Training, and Legal Documentation. I am very passionate about my work. You can rely on me for any task and I will get the job done! If you are looking for someone who is reliable, hard working, and detail oriented, I am the one.

$24.00 /hr
2,752 hours
5.00
Leiah S.

Leiah S.

Virtual Administrative/Personal Assistant & Real E...

United States - Last active: 1 day ago - Tests: 8

As a polished, efficient, and versatile professional, I have twenty years administrative background ranging from Executive Assistant to Office Manager to Front Office Coordinator. Administratively, I have supported Directors, Presidents, Vice Presidents, Partners and C-Levels at prior companies. As a licensed California Real Estate Agent for the past ten years, I have worked as a Buyer's Agent, Marketing Assistant and Property Manager. I have excellent organization and solid technical skills, and the capabilities to self-manage and complete tasks on time. I have experience with and am very comfortable managing projects. I definitely enjoy technology and learning new things. I hope to hear from you and discuss how I can make an immediate contribution toward the growth of your business!

$25.00 /hr
368 hours
4.94
Veltra J.

Veltra J.

Professional Executive Assistant

United States - Last active: 19 hours ago - Tests: 3

Motivated and loyal individual. Dedicated to providing only top quality work. Have experience in a variety of Administrative categories, including but not limited to, executive assistant, article writing, transcription, data entry, real estate administrative coordinating, bill pay, office managing, filing, uploading, scheduling, phone etiquette, email response handling, typing, calendar management for multiple parties, route planning, travel arrangements, google maps, google docs, proposals, accounting, collections, salesforce with lots of customer service experience, and a wide variety of knowledge with Microsoft tools. Willing to learning new things, with quick pick up of new material, excellent at time management while multi-tasking. Stay at home mother, looking to bring in Full time income on a long-term basis.

$22.22 /hr
5,257 hours
4.89
Dillon W.

Dillon W.

Customer Service and Writing

Canada - Last active: 1 day ago - Tests: 4

Note: I live in a house with two dogs who are very loud, so telephone jobs may not be the best suit for me. I prefer email/messenger jobs. Thank you. I have many years of experience in Customer Service, Sales and Personal Writing (Creative Writing, Short Stories, Long Stories, etc) and enjoy doing all of these things. I am a hard worker and love to be challenged. Individual Skills: -Extensive experience in customer service, sales and general office activities, including cash management. -Proven ability to meet customer needs, handle multiple priorities and perform effectively with co-workers. -Computer proficiency in Access, Electronic Mail, PowerPoint, Microsoft Word, including knowledge in Excel and Microsoft Office. -Fluent in English as well as conversational French. -Able to successfully defuse angry customers by using patience and excellent listening skills -Fast typing skills with vast knowledge of computer and computer related programs. -Strong grasp of the English language with a passion for writing.

$22.22 /hr
267 hours
5.00
Cindi J.

Cindi J.

Freelance Writer

United States - Last active: 1 month ago - Tests: 5 - Portfolio: 5

Let me complete your writing and research tasks! I am a research guru who digs until I find what I need. My writing experience ranges from academic to human interest stories and everything in between! I am a contributing writer with Women's Edition magazine in addition to being a small business owner. I have contributed blogs for Pets in Omaha and for a local realtor, in addition to creating newsletters for both private and public entities. Recent experience includes functioning as the assistant editor while writing and contributing to N2Publishing in Omaha, Nebraska. I also contract through oDesk and The Write Stuff. I have my MSW and two decades of professional experience in the social work field. I have a long history of contributing to agency newsletters and creating trainings for co-workers and community members. I am comfortable with Facebook and Twitter and am not afraid of new technology!

$27.78 /hr
19 hours
5.00
Deborah S.

Deborah S.

Telemarketing/Appointment Setting/Lead Generation

United States - Last active: 19 hours ago

With my 15 years of experience in all aspects of appointment setting/lead generation/cold calling, I am a results driven, tenacious sales professional, demonstrating leadership skills to provide proven results in numerous fields. I have experience in managing all phases of the sales cycle, from prospecting and cold calling to closing and follow-up. If you want truly professional results on your campaign, let me handle the calls for you!

$23.00 /hr
5,804 hours
4.90
Linda Matos

Linda Matos

Customer Service/Appointment Setter

United States - Last active: 1 month ago - Tests: 4

I have over 20 years of experience in the customer service/sales field as a call center specialist. Achieved top producer in sales for your Travel Biz in 2009. Worked with At&t wireless services where I started out as a customer service representative moved up to retention department where my retention rate was very high and advance into technical support as well. I have worked in several fields from customer service to sales, appointment setter, telesales, cold calling, to appointment scheduler for doctors and other companies. I now work from home part-time with STS Capital Ventures as a setter. With my wide variety of experience and expertise I believe I would be a great candidate to work for your company. I am also bilingual English and Spanish. I have a deep passion in helping people in providing the best customer service/sales or in whatever field I work in. I'm self-Motivated, welcome change and challenges and strive to be the best in all I do.

$40.00 /hr
287 hours
5.00
Crystal Brown

Crystal Brown

Fast, Efficient, Resourceful and Knowledgeable

United States - Last active: 19 hours ago - Tests: 2

Pro-active, forward-thinking, and success driven business professional with 10+ years progressive experience. Up to date with modern administrative practices. Fast efficient, resourceful and knowledgable Offering advanced technical skills in Microsoft Office Suite and other applications/systems, high analytical thinking Providing quick turn around on projects and tasks. I possess excellent verbal and written communication skills and accustomed to working within budgets and meeting deadlines. An NDA is available upon request My impressive skillset includes: - Project Management | Copywriting - Writing | Proofreading | Editing - Time Management | Planning | Organization - Outstanding Verbal | Written communication skills I have also accrued 10 years of help desk experience related to interoffice troubleshooting

$22.22 /hr
166 hours
4.70
Argyro L.

Argyro L.

Translator, Voice-over and radio professional.

Greece - Last active: 27 days ago - Tests: 10

I am a highly skilled voice-over artist, translator I have lived and worked both in Greece and the United States. Greek is my mother tongue and my English is at a native language level. I hold two degrees in Drama and my experience in the theatre, Radio and Education give me both a great sense of poetic, heightened language and for engaging, immediate language where required. My fields of expertise is literature, drama, film, marketing, health, sports & fitness, nutrition, psychology, philosophy, copywriting. Very experienced in more esoteric subjects as well, varying from Religion to Astrology. I am also technology savvy and one of the few people that loves user manuals. I have also great administrative & customer service experience.

$38.89 /hr
0 hours
5.00