Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.
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I have an original, analytic, inquisitive mind and a great drive for implementing ideas and achieving goals. What sets me apart from other applicants is my broad scope of international experience and my ability to transfer it to any industry. I have successfully migrated from the military field to architecture to human resources to training and development to software technical writing, to marketing, to sales and to the translation industry. I am a highly motivated, independent self-starter with two technical college qualifications as well as varied international managerial and project management experience. I am a results-oriented person who excels in a high performance team since I have high standards of competence and performance for others and myself. Software skills include, Windows, Mac OS, Microsoft Project, Trados, MultiTrans Prism Flow, OmniPage Pro, ABBYY Finereader, Acrobat Pro, LifeCycle Designer, oDesk platform and more.
I am an experienced Social Media, Advertising and Internet Marketer, SEO Expert, Advanced Keyword Anaylsis, PR as well as offer consultation for Marketing and Small Business and Crowdfunding. www.TreniaToday.com Champion of social media tools and technologies, with a track record of creating and implementing successful social media programs. Keep up-to-date with constantly evolving technologies in Online Social networking, the blogosphere, search tools and Web 2.0, and work closely with clients to create innovative, effective campaigns. Extensive Internet Marketing Skills including Organic SEO, Blogging, Email Marketing, Niche Marketing, Social Media, Google, Forums, Article Writing, Spinning & Submission, Quality Backlinks, Keyword Analysis, Research & Generation, Video Production & Marketing and Affiliate Marketing. Developing, Implementing & Monitoring of SEO Campaigns. Expert knowledge of PPC Campaigns, Product Creations, Sales / Landing Pages, Blog Development, Joint-Venture elations, HTML, CSS, Wordpress, Google Analytics, Google Adsense /Adwords, Google Webmaster, Web CEO & Various SEO Tools. Expert Knowledge and Skills in: Developing and manage online marketing campaigns and effectively driving brand awareness, engagement and traffic to social media pages via Twitter, Pinterest, YouTube, Google+ and Facebook. Achieve a strong, visible social media presence and develop concepts with viral potential. Continuously monitor online public relations and ensure the success of client programs. Create and implement strategic, proactive and community building campaigns, promotions and contests centered on driving traffic to your website or storefront. Research followers, organizations and influences to grow fans, followers and engagement. Assess social media marketing strategies to determine rate of return. Identify and tap into new channels to optimize ROI and fuel revenue growth. Provide Internet Marketing & Search Engine Marketing consulting services which includes SEO, PPC, Local Search, Social Media, Web Development, Blogging, E-commerce, Website Analysis, and Website Maintenance Communicate with clients and help determine the strategy and execute the tactics necessary to drive traffic to web sites with ultimate goal of delivering a positive ROI via conversions, leads, and sales Performed keyword research for clients helping to identify targeted keywords to increase traffic and conversion for their business Created, implemented, analyzed and managed paid search marketing campaigns in Google Adwords & Yahoo and other PPC sites. Identified keyword opportunities and leveraged trending analysis via web analytics to increase traffic and conversions Utilized blogging platforms to create more than different microsites as an internet marketing incentive Place stories in BusinessWeek, Wired News, Computerworld and other key news outlets. Ensure placement in social content Web sites such as Digg, StumbleUpon, etc. Built a strong base of repeat business I am looking forward to working with you with your social media needs and I offer customized monthly packages as well. Contact and visit me today for your Social Media & Internet Marketing needs. www.TreniaToday.com Cheers, Trenia Today
Mark R. Agency Contractor
*North American based - Native ENGLISH Speaker - Corporate and Consulting experience in North America - Expertise in offshore resource management As a senior software professional, I bring 15 years of technical experience with several Fortune 500 companies. My roles have included Senior Project Management and Senior Quality Assurance Strategy and Implementation across multiple industries. In addition to my corporate experience, I have spent several years consulting with start-ups and small to mid-sized businesses to successfully release highly complex technical software projects with great success. I have a Master’s Degree in Computer Science, Six Sigma training and excellent client references. I am also a partner in my agency Core Consulting Services Inc. Our company provides end-2-end Business and IT Management services. Our motto that we stand by is “Good Client Relationships come thru the delivery of Expert Professional Services and understanding the needs of our clients". Here is a high level overview of my expertise: Project Management • Project Mgmt including use of Agile/SCRUM methodologies • Sourcing & Recruitment (including local and offshore resources) • Budget Management • Management of Deliverable Schedule and Project Forecasting • Vendor Relations & Integration • Priority Management & Problem Solving Software Design Management • Strategic Quality Planning/Analysis • Design, Development, Delivery of End-to-End Testing • Automation (Selenium) / Manual Testing • Technical Writing and Documentation • Metrics Reporting • Requirements Gathering / Business Analysis • Business Process Improvement Leadership • Coaching • Mentoring • Team Development • Personnel Training & Management • Conflict Resolution • Corporate Training Thank you for reviewing my profile and for your consideration for me to contribute to any of your current and/or future projects.
Aris B. Agency Contractor
Over the last 8 years, my expertise includes eBay and Amazon overall process, as well as e-commerce fundamentals which include Data Analysis and Processing (Image/Copies/Product Fitment), SEO, PCA/Analytics, QA Testing on Website Functionalities, Order Fulfillment and Customer Service. I am also very proficient on Staff Management and Creating & Training new BPMs. Least of all; I showcase my skills as a Writer, Admin/Virtual Assistant, Web Researcher and Data Analyst. My objective is to establish a boundless working relationship to my oDesk client. I always think outside the box and move mountains going extra miles to deliver smart results. I make sure that every project has been done before deadline and surpass my clients expectations. Rest assured of my best effort on every task and 100% professionalism to every client to retain trust and satisfaction. My downside is I always scrutinize every angle, triple check all work and perfecting it overall.
Glen Andrew Agency Contractor
I'm the lead video editor in my own multimedia design company called SaaSy Multimedia Productions; where I specialize in company branded video series, screencasts, explainer videos, mobile app and game trailers, whiteboard animation, corporate videos, tutorial videos and e-learning modules. If you need assistance in the post-production stages of your multimedia content, I'm the guy for the job. We provide high-quality, HD BluRay resolution (1080p / 720p) videos packages including voiceovers, intro/outro logo animation, royalty-free background music, Powerpoint / Prezi presentation designs, storyboard, sound / video editing, pre- and post-production work. We also provide graphic designs for print media and corporate branding, and a professional writer on-board our multimedia design team. Please check out our portfolio channels at these links: YouTube: https://www.youtube.com/user/SLLearnProductions/channels Vimeo: http://vimeo.com/channels/saasyscreencasts
Sandeep S. Agency Contractor
Top-performing, experienced and motivated professional with expertise in ITIL, requirement analysis, project management and client service management. Passion to analyze complex IT system information, user’s requirements and create unique solutions designed to yield a cost-efficient outcome aligned with business needs. Taking command of an operation or project, then guiding it to new performance levels, is the greatest strength. Known for continuously improving client satisfaction levels through providing strategic leadership and business management expertise. SCOPE OF EXCELLENCE ♦ Project Management ♦ IT Service Management ♦ Business Analysis ♦ Client Service Management ♦ Restructuring & Turnaround ♦ Strategic Planning ♦ Organizational Transformation ♦ Operations Management ♦ Cost Control ♦ Cross-functional & Multinational Teams ♦ CRM ♦ Quality Management ♦ High-Level Negotiations ♦ Results Based Management ♦ Conflict Management ♦ Professional Qualifications: PMI – CAPM ( Certified Associate Project Management) ITIL Foundation V3.0 Certified ITIL Intermediate Operations Support and Analysis United Nations RBM( Result Based Management) & Conflict Management Microsoft SharePoint 2007 from Learning tree, London Customer Service Excellence from Learning Tree, London. United Nations – Client Service Management Skills JAVA certified from NIIT. MCITP - Windows7. SonicWall CSSA. British Council of India certification in Business writing skills in English
A high energy specialist with over 17 years’ experience, who is used to working in a challenging, fast-paced environment, my skill set in staffing and talent acquisition allows me to adapt to many avenues to be able to identify the exceptional hidden candidate. A team player with a strong stakeholder focus and autonomous work habit that enables me to offer Integrated, functional expertise and a well-developed, strategic capability to plan for your talent needs. I also offer you the following skills: *Orientation & induction *Training & development *Workforce analytics *HRIS *ATS *Equality & diversity *HR policies & procedures *IWL *Project management *Team leadership *Social media & networking *Compliance *Vendor Management & Selection *Organizational development *Recruitment & retention strategies *Talent acquisition/management *Career management *High volume hires *Can-do, will-do, got-it-done attitude *Mediation/Dispute Resolution
Making a Difference by Challenging Teams, Driving Change and Fostering Innovation. I am a results oriented Director level Executive with over 25 years proven results in operations management. I have the ability to drive operating plans, major projects, programs and initiatives from planning to producing significant bottom line results. A seasoned change agent who creates and delivers a clear vision, I have very solid record on instilling team culture and igniting competitive drive. I also have significant experience and success in leading, managing and continually developing superior business teams.