Workforce Management Professionals & Consultants

Showing 480 freelancers

Workforce Management Professionals & Consultants

Showing 480 freelancers

Browse Workforce Management job posts for project examples or post your job on oDesk for free!

Workforce Management Job Cost Overview

Typical total cost of oDesk Workforce Management projects based on completed and fixed-price jobs.

oDesk Workforce Management Jobs Completed Quarterly

On average, 5 Workforce Management projects are completed every quarter on oDesk.

5

Time to Complete oDesk Workforce Management Jobs

Time needed to complete a Workforce Management project on oDesk.

Average Workforce Management Freelancer Feedback Score

Workforce Management oDesk freelancers typically receive a client rating of 4.76.

4.76

Last updated: April 1, 2015

  • EnglishSpanish-Spanish/English Translator & Business Management

    A fully bilingual (Native Spanish/English speaker) professional with fifteen years of experience in business management & Spanish/English-English/Spanish translations of all sort of documents, websites, transcription of video & audio. Focus on service and attention to details, with on-time quality … more

    A fully bilingual (Native Spanish/English speaker) professional with fifteen years of experience in business management & Spanish/English-English/Spanish translations of all sort of documents, websites, transcription of video & audio. Focus on service and attention to details, with on-time quality work and excellent communication skills. Computer literate, a task-focused and result-oriented person, with excellent organizational skills, leadership ability, problem solving, decision making, team building, and adaptable to changes.  less

    translation organizational-development workforce-management unify-team-developer business-development business-plans business-writing 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 512 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 7 TESTS
    GROUPS:
  • SMM / Project Manager / Recruiter / Researcher / Team Leader

    Dedicated and technically skilled business professional with a versatile administrative support skill, set and developed through experience as a Project and Process Officer, Team Development Leader and a CSR. Excel in resolving employee / employer challenges with innovative solutions, system and … more

    Dedicated and technically skilled business professional with a versatile administrative support skill, set and developed through experience as a Project and Process Officer, Team Development Leader and a CSR. Excel in resolving employee / employer challenges with innovative solutions, system and process improvements proven to increase efficiency and customer satisfaction. Offer advance Project Management skills for both Support and Operations and to all Project Campaigns. Specialized in Call Center Operations Management, Recruitment and Business Consultancy Services.  less

    project-management software-testing workforce-management recruiting email-handling call-center-management data-entry telephone-skills human-resource-management business-continuity-planning startup-consulting business-development social-media-marketing business-writing process-improvement 00 more less
    • $6.00 HOURLY RATE
    • 4.2
    • 3937 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 12 TESTS
  • Project Manager, IT Service Manager, Service Delivery, ITIL

    Top-performing, experienced and motivated professional with expertise in ITIL, requirement analysis, project management and client service management. Passion to analyze complex IT system information, user’s requirements and create unique solutions designed to yield a cost-efficient outcome aligned with business … more

    Top-performing, experienced and motivated professional with expertise in ITIL, requirement analysis, project management and client service management. Passion to analyze complex IT system information, user’s requirements and create unique solutions designed to yield a cost-efficient outcome aligned with business needs. Taking command of an operation or project, then guiding it to new performance levels, is the greatest strength. Known for continuously improving client satisfaction levels through providing strategic leadership and business management expertise. SCOPE OF EXCELLENCE ♦ Project Management ♦ IT Service Management ♦ Business Analysis ♦ Client Service Management ♦ Restructuring & Turnaround ♦ Strategic Planning ♦ Organizational Transformation ♦ Operations Management ♦ Cost Control ♦ Cross-functional & Multinational Teams ♦ CRM ♦ Quality Management ♦ High-Level Negotiations ♦ Results Based Management ♦ Conflict Management ♦ Professional Qualifications:  PMI – CAPM ( Certified Associate Project Management)  ITIL Foundation V3.0 Certified  ITIL Intermediate Operations Support and Analysis  United Nations RBM( Result Based Management) & Conflict Management  Microsoft SharePoint 2007 from Learning tree, London  Customer Service Excellence from Learning Tree, London.  United Nations – Client Service Management Skills  JAVA certified from NIIT.  MCITP - Windows7.  SonicWall CSSA.  British Council of India certification in Business writing skills in English  less

    website-development data-analysis information-design customer-service project-management requirements-analysis business-process-reengineering service-level-management workforce-management change-management call-center-management vendor-management-systems risk-management human-resource-management microsoft-project 00 more less
    • $27.78 HOURLY RATE
    • 4.6
    • 135 HOURS
    • SWITZERLAND
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 12 TESTS
    ASSOCIATED WITH:
  • Smart Consultancy & Outsourced Support Management

    I am an experienced Outsourcing and Business Consultancy professional of over 13 years. I have worked in multiple disciplines across the broad spectrum of Outsourcing Operations and Business Consultancy. I have significant experience in working with the worlds most respected … more

    I am an experienced Outsourcing and Business Consultancy professional of over 13 years. I have worked in multiple disciplines across the broad spectrum of Outsourcing Operations and Business Consultancy. I have significant experience in working with the worlds most respected companies. Specialties: Expertise in managing multiple lines of business for Outsourcing companies. Also well versed in implementation and initial set up of Shared Services and Operations teams. If my abilities meets your needs, I would greatly appreciate the opportunity of speaking with you personally at your earliest convenience. Thank you very much for your time and any consideration you may give me.  less

    project-management process-improvement business-analysis calendar-management call-center-management change-management bpo-call-center workforce-management strategic-planning 00 more less
    • $33.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Experienced VA / Administrative Support / DTP Professional

    I have a strong background in administrative and sales support, data entry, web research, Photoshop image editing, graphic design, web design using Weebly and desktop publishing. I have proficient various computer abilities. I am quite experienced with a variety of … more

    I have a strong background in administrative and sales support, data entry, web research, Photoshop image editing, graphic design, web design using Weebly and desktop publishing. I have proficient various computer abilities. I am quite experienced with a variety of CRM databases. I am proficient in all Microsoft applications. I enjoy learning new techniques in those applications to improve the quality and speed of my work. I enjoy building a relationship with my clients as I look forward to working with them for a long time to come. Working in an administrative support role, it is very important to me to develop good relationships with clients that I support. I know that I have succeeded in this area as my clients are very comfortable speaking with me about their needs, and trust me to provide accurate and timely support. I want my clients to know they can depend on me to provide a great service to them and their clients. I have enhanced my customer service skills, over the years, and I have earned several awards in customer service. I take pride in my job and strive for excellence each and every day. I know what needs to be done and I complete it with precision without needing assistance. I believe in prioritizing and making checklists to ensure that all tasks are completed in a timely manner. I am a quick learner and very eager to succeed in my career. Details are very important to me and I make sure that nothing is overlooked. I have ensured accuracy by implementing a system of checking my work during and after a task is completed. I am very dependable. When I say that something will be done by a certain deadline, it is always completed on time. I have become very knowledgeable and computer savvy. I am quick to become familiar with new software. I consider myself trustworthy and driven. I am a dedicated worker that is eager to learn new things. I currently use Microsoft office 2007, Photoshop CS3, and Adobe Acrobat X.  less

    administrative-support sales microsoft-word microsoft-excel microsoft-powerpoint microsoft-outlook-development transcription adobe-photoshop data-entry crm filemaker-pro copy-editing proofreading adobe-acrobat adobe-pdf google-docs google-apps data-mining lotus-notes photography eclipse resume-writing recruiting ebook-design sugar-crm blog-writing wordpress document-review newsletter-writing microsoft-publisher print-design presentations internet-research zoho-crm pdf-conversion mail-merge email-handling salesforce-app-development desktop-publishing bookkeeping travel-agent project-management calendar-management brochure-design presentation-design voice-over order-entry order-processing cover-letter-writing mailchimp workforce-management email-marketing direct-marketing affiliate-marketing social-media-marketing hootsuite 00 more less
    • $26.67 HOURLY RATE
    • 5.0
    • 3239 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 25 PORTFOLIO ITEMS
    • 13 TESTS
    ASSOCIATED WITH:
  • Overseas call center consultant

    I am a hard worker that is trying to maximize my career and experience. My undergrad is in organizational behavior from Northwestern University. My experience is getting call centers set up and successful, especially those that are overseas. Hiring, terminating … more

    I am a hard worker that is trying to maximize my career and experience. My undergrad is in organizational behavior from Northwestern University. My experience is getting call centers set up and successful, especially those that are overseas. Hiring, terminating, creating metrics, creating teams, and setting up a call center department are some of the ways I can help your company get its call center successful.  less

    call-center-management microsoft-access microsoft-excel microsoft-excel-powerpivot microsoft-word microsoft-powerpoint microsoft-onenote microsoft-outlook-development change-management project-management calendar-management database-management online-community-management workforce-management complaint-management requirement-management 00 more less
    • $33.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 530 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Senior Analyst for Global Resource Planning with a solid decade experience in workforce management, capacity planning, forecasting, and data analysis in a multi-national business process outsourcing company. Handled several accounts across global regions with multi-site, multi-skill, multi-language, multi-channel set-up. Supported … more

    Senior Analyst for Global Resource Planning with a solid decade experience in workforce management, capacity planning, forecasting, and data analysis in a multi-national business process outsourcing company. Handled several accounts across global regions with multi-site, multi-skill, multi-language, multi-channel set-up. Supported clients of diverse fields of industry and with different Key Performance Indicator and staffing models. Highly trained in resource planning, reports analysis and template creation. Experienced in providing written and oral reports and presentation. Educated in statistical analysis and interpretation, survey design and data collection. Possesses a very analytical and critical mind frame. Enthusiastic, creative and takes initiative. Team-player, eager to learn new tasks and strives for continuous personal development and improvement. Excellent written, oral and interpersonal communication skills as demonstrated by ability to work with people of various backgrounds. Outstanding leadership, organizational and project management skills.  less

    workforce-management data-analysis statistics microsoft-excel 00 more less
    • $10.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • FINLAND
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Operations Manager | IT Manager

    https://www.linkedin.com/in/tomlous I’m a technical development manager, with great communication skills, that leads and inspires teams to become better developers every day. I research technologies, tools and frameworks and spread that knowledge using servant leadership … more

    https://www.linkedin.com/in/tomlous I’m a technical development manager, with great communication skills, that leads and inspires teams to become better developers every day. I research technologies, tools and frameworks and spread that knowledge using servant leadership and frequent chemistries amongst the developers. My belief is that honing technical skills of all developers should be part of every company’s goals, but never be a part of the project goal. My goal is to turn IT organisations into lean development machines, minimising development overhead, software bugs and disharmony and maximising effectiveness, communication and fun. IT Management Operations Management IT Strategy IT Service Management Management Change Management Scrum Software Solution Architecture Big Data Artificial Intelligence Artificial Neural Networks Machine Learning Heuristics CRM R Business Intelligence Software Development Web Development Mobile Applications SEO TOGAF Databases Hadoop Solr MySQL PHP Objective-C C++ C Android LAMP PostgreSQL Titanium Drupal Linux Shell Scripting Debian Endorsements Apache Java AJAX jQuery JavaScript HTML 5 CSS  less

    management-development php artificial-intelligence artificial-neural-networks workforce-management change-management business-it-alignment operating-systems-development scrum lean-consulting 00 more less
    • $44.99 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • NETHERLANDS
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 11 TESTS
  • Virtual Assistant

    Effective communication is my strongest point. I excel in both written and spoken English. The written output is free of grammatical errors; and the speech is clear, graced with neutral accent. For two years, I worked as a voiced customer … more

    Effective communication is my strongest point. I excel in both written and spoken English. The written output is free of grammatical errors; and the speech is clear, graced with neutral accent. For two years, I worked as a voiced customer service representative for a distinguished American telecommunications company, AT&T, for their DSL customer service and technical support line of business via call center companies, Sitel and Convergys. More recent work experience is being a Virtual Assistant for two years now, handling live chat support, customer care, article writing for SEO, data entry, order tracking, workforce and operations management, and other managerial tasks. I have working knowledge of applications such as Microsoft Office, Google Documents, Wordpress, Zopim, etc.; and I am easily trainable with those I may not be familiar with. Availability is never an issue. I am always online, accustomed to extensive and shifting work hours after years of working in such environments. Find no less than excellent customer service, effective communication, and eagerness to take on other tasks from a Virtual Assistant with vast experience.  less

    live-chat-operator article-writing workforce-management business-management creative-writing writing-slang-style 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 4565 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
loading