Workforce Management Professionals & Consultants

Showing 71 freelancers

Workforce Management Professionals & Consultants

Showing 71 freelancers

  • Jonathan Michelsen. Writer, Translator-Portuguese BR

    I lived in Brazil for 2 years teaching as a missionary. I am fluent in Portuguese, both in reading/writing and speaking. I worked 2 years managing 100+ call center phone agents, doing scheduling, forecasts, reports, and hiring recommendations. I … more

    I lived in Brazil for 2 years teaching as a missionary. I am fluent in Portuguese, both in reading/writing and speaking. I worked 2 years managing 100+ call center phone agents, doing scheduling, forecasts, reports, and hiring recommendations. I am proficient in Microsoft Excel, including complex formulas such as vlookup, as well as writing and editing Macros, all of which was self taught as I encountered new areas to improve my efficiency. My greatest skill is learning quickly how to solve new problems that I encounter. I do all I can before asking for help.  less

    workforce-management 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 24 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Data Encoder / Personal Assistant

    I'm a Scheduler-Forecaster-Events Planner in a BPO here in the Philippines. I would like to have a part-time job as to provide the growing needs of my family. I usually work with MS Excel and reply email through MS … more

    I'm a Scheduler-Forecaster-Events Planner in a BPO here in the Philippines. I would like to have a part-time job as to provide the growing needs of my family. I usually work with MS Excel and reply email through MS outlook. I posses a high level of patience when it comes to work and relatively deliver work effeciently with speed and accuracy. I love jazz music, photography and most of all cooking(entree dishes, but i'm no chef). I am a very positive and enthusiatic/happy person. :)  less

    workforce-management 00 more less
    • $3.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 26 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • DEDICATED AND EXPERIENCED DATA ENTRY CLERK

    I am qualified to teach English Language and I have been been teaching for the past twelve years. Over the last 6 years, I have gained and utilized experience in middle management,events planning and a wide range of microsoft … more

    I am qualified to teach English Language and I have been been teaching for the past twelve years. Over the last 6 years, I have gained and utilized experience in middle management,events planning and a wide range of microsoft office tools. I have to use these skills on a regular basis to recruit and manage groups of workers for the different local organisations. My skills in microsoft word, excel, email handling also make me quite capable to deliver quality work. I am now seeking opportunities to improve data management, people management and communications for individuals as well as companies.  less

    microsoft-word microsoft-excel internet-research translation workforce-management blog-commenting 00 more less
    • $5.56 HOURLY RATE
    • 4.5
    • 69 HOURS
    • JAMAICA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Customer Management, Sales Executive, Telemarketing Superstar

    I provide ethical work relationships with my clients, produce quality results and successfully carry out projects based on productivity and customer satisfaction. My experience in BPO and running my own business with a team of A-class telemarketers honed my expertise … more

    I provide ethical work relationships with my clients, produce quality results and successfully carry out projects based on productivity and customer satisfaction. My experience in BPO and running my own business with a team of A-class telemarketers honed my expertise in customer service, telesales and online marketing. I have worked with American and Australian companies all throughout my career in sales. I am able to speak both in American and Australian accents. You might want to try my Dutch as well! I am happily looking forward to working with you.  less

    web-content-management telemarketing customer-support workforce-management startup-consulting sales-management 00 more less
    • $7.78 HOURLY RATE
    • 4.5
    • 2219 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
  • Tech Support/Customer Support/Onsite Support Specialist/Game Tester

    I have 5 years of experience in the Business Process Outsourcing industry, from Technical Support, Customer Support and Workforce Management. I was an associate for 2 years, became a senior associate, and then I was promoted to Onsite Support Specialist … more

    I have 5 years of experience in the Business Process Outsourcing industry, from Technical Support, Customer Support and Workforce Management. I was an associate for 2 years, became a senior associate, and then I was promoted to Onsite Support Specialist which is under Global Workforce Management. I can work well under minimal supervision and pretty much used to working in a competitive, fast paced and ever changing environment. I also have experience in computer assembly and i am a Technical Education and Skills Development Authority (TESDA) licensed professional. I had the opportunity to work in animation as a clean up and in between animator and I am currently studying Digital Animation, Photo Manipulation, Sai and Photoshop. I also worked as a field and internet researcher, my job is to gather complete and accurate data to be used for market intelligence studies and business proposals. My goal is to gain employment that will utilize both my education and skills for mutual benefit and advancement.  less

    workforce-management technical-support customer-support animation game-testing internet-research hardware-troubleshooting recruiting 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 100 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Telemarketing/Appointment Setting/Data Entry/ Lead Generation/Research

    All in one virtual assistant that has over 10 years of combined experience in order processing, appointment setting, cold calling, lead generation, customer service, sales, data entry & research as well as vast experience in managing teams. I am very adept … more

    All in one virtual assistant that has over 10 years of combined experience in order processing, appointment setting, cold calling, lead generation, customer service, sales, data entry & research as well as vast experience in managing teams. I am very adept in time management and meeting deadlines. I will work diligently to meet your time-frame and to provided excellent service and work.  less

    customer-service customer-support call-handling order-processing appointment-setting cold-calling telemarketing outbound-sales inbound-marketing data-entry recruiting event-management workforce-management article-writing microsoft-excel 00 more less
    • $15.56 HOURLY RATE
    • 4.7
    • 1812 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 2 TESTS
  • Experienced Customer Support Specialist with Skillls in Graphic Design

    I am a job seeker who has a 7 years experience in Customer Service Support. I am also knowledgeable in reports generation and has advanced skills in Microsoft Excel. I also have advance skills in Adobe Photoshop, which I use … more

    I am a job seeker who has a 7 years experience in Customer Service Support. I am also knowledgeable in reports generation and has advanced skills in Microsoft Excel. I also have advance skills in Adobe Photoshop, which I use in my hobby, graphic design. For a detailed information regarding my work experiences, please do check out my profile.  less

    graphic-design customer-service email-technical-support workforce-management 00 more less
    • $3.33 HOURLY RATE
    • 4.7
    • 40 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Reporting, Workforce and Administration Planner

    To find work on various tasks such as Scheduling, Transcription, Data entry, Report creation as well as process/policy creation in relation to Customer care, Business Management and deliver on the same in the required turn around times. This then … more

    To find work on various tasks such as Scheduling, Transcription, Data entry, Report creation as well as process/policy creation in relation to Customer care, Business Management and deliver on the same in the required turn around times. This then will give me much more experience with the day to day running's of any business and my own personal growth as an oDesk worker. Currently I perform both Administration Reporting and Workforce Management at my current place of employment.  less

    workforce-management customer-support transcription data-entry 00 more less
    • $3.33 HOURLY RATE
    • 4.6
    • 8 HOURS
    • KENYA
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 10 TESTS
  • Professional English/German/Polish translator

    Professional translator and editor of English, German and Polish languages with over 3 years of business experience, tens of satisfied customers under his belt. I offer fast job completion at good rates guaranteeing complete customer satisfaction. I have completed work … more

    Professional translator and editor of English, German and Polish languages with over 3 years of business experience, tens of satisfied customers under his belt. I offer fast job completion at good rates guaranteeing complete customer satisfaction. I have completed work for major companies such as IKEA, IKEA FOOD and Microsoft. I guarantee fast job completion and full customer satisfaction every time. One of my main assets is the ease in which I communicate with people and my ability to cooperate effectively in any situation. I am a person that strives towards the realization of one’s personal professional goals, works conscientiously and diligently in completing them and possesses unparalleled enthusiasm while facing new challenges. I function well within a group and I adapt easily towards realizing common team goals. My work hours are very flexible as I am self-employed and work from the comfort of my home, meaning I am always available to answer all of your queries and requests. All to provide you with excellent and efficient services. I have a lot of experience working with foreign exchange agencies and translating both e-mail correspondence as well as business transactions. I am diligent and can work under a tight deadline and schedule. I'm not afraid of additional work and will tackle any workload with unrivaled enthusiasm and professionalism. My specializations include: - software and hardware - banking, accounting and foreign exchange - blogging, social media - gastronomy - multimedia (films, music, art, literature, video games)  less

    translation-english-polish translation-german-polish proofreading editing creative-writing blog-writing microsoft-word email-deliverability-consulting email-handling email-technical-support customer-service microsoft-excel sdl-trados adobe-photoshop data-analysis teamviewer workforce-management content-writing research-papers 00 more less
    • $13.00 HOURLY RATE
    • 4.9
    • 9 HOURS
    • POLAND
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 4 TESTS
  • Jack of Many Trades

    Twelve years within a Customer Service Center. Six years experience in Work Force Management. Eight years of experience in leadership roles (Team lead, Operations Manager, Department Manager). I am able to type 50+ wpm and I am efficient in the … more

    Twelve years within a Customer Service Center. Six years experience in Work Force Management. Eight years of experience in leadership roles (Team lead, Operations Manager, Department Manager). I am able to type 50+ wpm and I am efficient in the majority of the MS Office products (Excel, Word, PowerPoint, etc.). Perfect for any data entry, office work or word processing you may need done. I am also able to work within in Outlook and manage calendars. I have experience in recording for Interactive Voice Response (IVR) system from my previous and current employer. I am able to record voices for e-learning courses.  less

    voice-talent administrative-support customer-service call-center-management workforce-management microsoft-excel email-handling microsoft-word microsoft-onenote microsoft-outlook-development photography data-entry basecamp voice-over accounts-payable-management 00 more less
    • $17.78 HOURLY RATE
    • 5.0
    • 98 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 6 TESTS
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