I am a versatile worker. Willing to accept new challenges and very eager to learn to gain new experiences. At the early age of 16 y/o I began to acquire and develop the ff. skills: - Data Encoding - Document and Spreadsheet/ MS Word and Spreadsheet - MS Powerpoint - Financial Report Presentation - Accounting - Audit - Bookkeeping - Translation from Filipino to English and vice versa - Dropbox And from this past three years working online, I acquire many experiences such as: - Web and or Internet Research - Data Mining - Google Document and Spreadsheet Entry - OneDrive Document and Spreadsheet Entry - Zendesk - Non-voice Customer Service (Email handling) - Lead Generation - Contact Finding - Cross-Checking Spreadsheet Files - Request Verification - Contact Verification
Zendesk Job Cost Overview
Typical total cost of oDesk Zendesk projects based on completed and fixed-price jobs.
oDesk Zendesk Jobs Completed Quarterly
On average, 52 Zendesk projects are completed every quarter on oDesk.
Time to Complete oDesk Zendesk Jobs
Time needed to complete a Zendesk project on oDesk.
Average Zendesk Freelancer Feedback Score
Zendesk oDesk freelancers typically receive a client rating of 4.78.
Self-directed and motivated Technical Project Leader with 4+ years' experience in Java/J2EE and CMS System like Wordpress,Joomla,Magento,Open Cart . Excellent at developing and maintaining client/server applications. Excellent in managing Infusion soft system, updated with all new latest releases. Email marketing automation support software like Infusionsoft,Mailchimp, aweber. I am hardworking and a fast learner with good communication skills and a strong IT background. I am a multi skilled person with below list . Software engineering Email Automation. Technical Support Customer Support CMS Management. Web Development.
My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational companies. * Worked for more than 2 years in a managerial capacity. * 4 years (7500 hours) of oDesk experience working in customer and technical support. * Perfect 5-Star feedback on all 18 completed jobs.
I provide my clients with first-class attention, a varied set of skills and I provide exceptional service in the following areas: Technical Support / Help Desk - Zendesk Social Media, Website & Blog Management - Word Press Internet & Web Research Database and CRM / Contact Management - iContact, Zoho, Constant Contact Reference Librarian Skills & Resources Administrative Assistance Personal Assistance Digital Curator of Words, Images, Sound & Video I am available to work 7 days a week and have a very flexible time schedule to accommodate my clients' needs. I've been using computers and providing technical support and administrative support since the 1980s. In 2011 I was certified in the Library Information Technology program at Cuesta College in San Luis Obispo, CA, where I earned additional special certifications for Internet Research and Web Page Coding XHTML/CSS. My employment history includes large and small companies in addition to individuals, small businesses and start-ups.
Hi! You would always ask the common question: Why should I hire you? I can only give you a simple answer: You wouldn't know unless you try me.Even if I tell you now that I am full of determination & perseverance, or I am very much careful with the details of the work and deadlines...still you will have doubts unless you hire me. Should I be given a chance, allow me to replace those doubts with delight. :-)
Over the past 20 years I have gained extensive experience in the following fields: Accounting in a bank environment for the first 15 years and then collectively 5 years of Customer Service both in an onsite Call Center setting and on a home based setting. I offer the level of maturity and the highest level of professionalism companies require from their employees in today's highly competitive market.
- Virtual Assistant with excellent time management and organizational skills - Customer service professional with exceptional customer retention skills - Superior communication and active listening skills - Experienced in working independently - Able to quickly absorb new concepts, retain and apply them - Outgoing, people person, bringing enthusiasm and accountability to your business and taking ownership for my responsibilities and care in my role
I am an experienced Customer Service Representative. With over 4 years of experience in both Community Management, and Support. I also bring to the table my 7+ years of Game and Software developer experience. My customer support experience ranges from cell phone support to in and out of game customer support. My development experience is primarily in both client and server game development.
I am an honest, hard working American with over 20 years of management experience in the administrative field. I have worked for large corporations in the advertising, manufacturing, hospitality and food industries. I have excellent customer service skills. I am well versed in Microsoft office, social media, data entry, research, content creation, calendar handling, bulk emailing, and so much more. My fully equipped home office and I are ready to help you with that big "to do" list.
Over the last 12 years, I have developed & design a wide range of applications including websites using PHP, and MySQL including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development project, and opportunities to build websites from the ground up for you or your business. I am here to get good work in field of web Development specially in PHP/Mysql /HTML/AJAX/JOOMLA/ZenCart/Symfony/FaceBook API/MLM/Web/Zend/ Cakephp/Moodle/Drupal/ROR services(SOAP)/CakePHP/CodeIgniter/Twitter API.Google word Api, Msn Ad center Api etc.