Zendesk Developers & Programmers

Showing 234 freelancers

Zendesk Developers & Programmers

Showing 234 freelancers

Browse Zendesk job posts for project examples or post your job on oDesk for free!

Zendesk Job Cost Overview

Typical total cost of oDesk Zendesk projects based on completed and fixed-price jobs.

oDesk Zendesk Jobs Completed Quarterly

On average, 52 Zendesk projects are completed every quarter on oDesk.

52

Time to Complete oDesk Zendesk Jobs

Time needed to complete a Zendesk project on oDesk.

Average Zendesk Freelancer Feedback Score

Zendesk oDesk freelancers typically receive a client rating of 4.78.

4.78

Last updated: April 1, 2015

  • Support Master/Leader. Workaholic. Walking Dead Aficionado.

    www.linkedin.com/in/angiesmithsc/ I have spent the last few years supporting start-ups and SaaS companies in Silicon Valley like Pbworks (since 2008) and Recurly (since 2011) I have the highest satisfaction rates and lowest response times of any … more

    www.linkedin.com/in/angiesmithsc/ I have spent the last few years supporting start-ups and SaaS companies in Silicon Valley like Pbworks (since 2008) and Recurly (since 2011) I have the highest satisfaction rates and lowest response times of any of my peers. I have the ability to quickly assess whether an issue is urgent and requires immediate escalation or if further troubleshooting will provide an easy solution. I have nearly a decade of experience offering unmatched support for companies, from small start-ups to fortune 500 businesses. I have used tools such as salesforce, livechat, zendesk, gotomeeting, and google hangouts to provide support. I am hard working, motivated, honest, dependable, creative, precise, detail oriented and above all else committed to customer satisfaction. I don't cut corners, I don't give the run around, I am in it to get results and make customers happy.  less

    helpdesk-support customer-support zendesk salesforce-app-development technical-support saas creative-writing 00 more less
    • $31.74 HOURLY RATE
    • 5.0
    • 890 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Expert in Customer Service/Support

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational … more

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational companies. * Worked for more than 2 years in a managerial capacity. * 4 years (7500 hours) of oDesk experience working in customer and technical support. * Perfect 5-Star feedback on all 18 completed jobs.  less

    customer-service customer-support email-technical-support zendesk atlassian-jira telephone-skills call-handling regression-testing software-qa-testing 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 7922 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 13 TESTS
  • Web Research || Data Entry || Bookkeeping

    I am a versatile worker. Willing to accept new challenges and very eager to learn to gain new experiences. At the early age of 16 y/o I began to acquire and develop the ff. skills: - Data Encoding - Document and … more

    I am a versatile worker. Willing to accept new challenges and very eager to learn to gain new experiences. At the early age of 16 y/o I began to acquire and develop the ff. skills: - Data Encoding - Document and Spreadsheet/ MS Word and Spreadsheet - MS Powerpoint - Financial Report Presentation - Accounting - Audit - Bookkeeping - Translation from Filipino to English and vice versa - Dropbox And from this past three years working online, I acquire many experiences such as: - Web and or Internet Research - Data Mining - Google Document and Spreadsheet Entry - OneDrive Document and Spreadsheet Entry - Zendesk - Non-voice Customer Service (Email handling) - Lead Generation - Contact Finding - Cross-Checking Spreadsheet Files - Request Verification - Contact Verification  less

    bookkeeping data-entry google-spreadsheet microsoft-excel internet-research translation-filipino-english zendesk google-searching data-mining microsoft-word 00 more less
    • $4.00 HOURLY RATE
    • 5.0
    • 4350 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 5 TESTS
  • customer service, DSL technical support, upselling

    I worked as a Customer Service representative for Virgin Mobile USA for a couple of months, and also has experience in doing Technical Support trouble-shooting for AT&T DSL in America. Including : (For Virgin Mobile) - Accepting calls from customers that … more

    I worked as a Customer Service representative for Virgin Mobile USA for a couple of months, and also has experience in doing Technical Support trouble-shooting for AT&T DSL in America. Including : (For Virgin Mobile) - Accepting calls from customers that have issues on their phone bill or if ever they would like to change their current plan to a different one. - Also simple tasks such as updating information on the customer's account if ever they want to change anything on the records. (With proper verification first of course, for account security purposes as well) - Accepting/Making payments through credit card information given by the customers to pay their phone bill (For AT&T DSL internet) - Pretty much, I handle the "escalated calls", pertaining to difficult or irate customer issues. - Trouble-shooting browsers for customers if their browsers are not working properly or running slow than usual - Also testing out the signal of the modem of the customer, if ever the modem is the one causing the issue. Also giving advice in a more convenient/efficient way for the customer to purchase a new modem, if ever the modem they are using has gone bad, thus, making a sale as well. - Doing remote access, using tools from the office, to go into the pc of the customer. They can actually see my mouse moving on their screens, so that they will know what I am doing as well. And, I am always doing the extra mile of giving extra information and tips to the customer so the problem can be avoided in the future. I am pretty much eager to learn and also a fast learner. I'd be happy to take on any projects that may require my skills or services.  less

    internet-research microsoft-word microsoft-excel microsoft-powerpoint chat-support email-technical-support dsl-troubleshooting data-entry zendesk 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 670 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 6 TESTS
  • Live Chat/Customer Service Rep/Email Support/Zendesk/Shopify

    My objective is to help employers achieve their goals and make their businesses profitable. I have been a Customer Service Representative for 5 years now and 3 years of which spent here in oDesk. My area of expertise are: - Live Chat Support - Email Support - Zendesk - Phone Support - Administrative support - Web Research - Data Entry

    live-chat-operator email-handling zendesk customer-service phone-support customer-support internet-research data-entry administrative-support management-development 00 more less
    • $8.00 HOURLY RATE
    • 5.0
    • 9144 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
  • Reliable Virtual Assistant and Customer Care Representative

    I am looking for opportunities full-time in the internet. I have a great background in customer service with 4yrs experience in the call center industry. I worked with general service, retention, escalation, and technical support team before I became a … more

    I am looking for opportunities full-time in the internet. I have a great background in customer service with 4yrs experience in the call center industry. I worked with general service, retention, escalation, and technical support team before I became a team manager. I have adequate training and experience in CRM Software like Infusionsoft and Zendesk. I have good wordpress and html skills. Very familiar with OptimizePress 2 and working with other wordpress plugins since I am a webmaster myself. Has strong communication skills, proficient in data entry through google spreadsheet and docs, highly trainable, detail oriented and can easily juggle more than one task at a time.  less

    customer-service chat-support infusionsoft-administration wordpress zendesk email-handling microsoft-excel technical-support administrative-support google-spreadsheet 00 more less
    • $8.33 HOURLY RATE
    • 5.0
    • 1967 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Efficient, Reliable and Cost-Effective Online Assistant

    A skilled customer service provider with technical backgound, I have worked in the BPO industry for 3 years and have handled both customer service and technical support positions. I have sufficient knowledge of the internet, MS Office applications, telephone etiquette … more

    A skilled customer service provider with technical backgound, I have worked in the BPO industry for 3 years and have handled both customer service and technical support positions. I have sufficient knowledge of the internet, MS Office applications, telephone etiquette, email and chat support and other administrative tasks. My commitment is to ensure complete client satisfaction, consistent delivery of service, attention to detail and quality performance. I am always driven to work with integrity and excellence.  less

    customer-service wordpress email-handling chat-support order-processing order-entry proofreading article-submission ad-posting data-entry call-handling virtual-assistant zendesk 00 more less
    • $12.00 HOURLY RATE
    • 4.8
    • 12172 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 23 PORTFOLIO ITEMS
    • 14 TESTS
  • Accounting Clerk/Tier 1 Technical Support/Administative Assistant

    Dedicated, conscientious, professional with a range of business skills I can bring to your organization. For the last few years I've been a Technical Support Representative for multiple software products working with customers to solve issues reported on ZenDesk … more

    Dedicated, conscientious, professional with a range of business skills I can bring to your organization. For the last few years I've been a Technical Support Representative for multiple software products working with customers to solve issues reported on ZenDesk . I also have Accounting experience and skills from previous positions as Accounts Payable Clerk and Assistant to the Head Accountant. Other strengths include problem solving, efficiency, and tenacity.  less

    technical-support customer-support zendesk microsoft-excel microsoft-word accounting 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 8679 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
  • Versatile and Skilled Team Player for Technical Support or CSR.

    My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects … more

    My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects include Customer Service, Client Support, Live Chat Support, and Email Support. Offline projects include basic websites, help desk setup, online services setup, onsite support, and remote assistance. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have invested in the technology that my office uses which includes 2 Windows 8.1 Laptops, 1 Windows 7 Laptop, Virtual Machines for a Client's specific needs, 1 MAC with an i7, iPad Mini (Version 1), 1 Chrome Book, 1 Android Tablet, and a iPhone 5C. We also utilize ISP Connections with 2 Companies for Redundancy TWC and Wowway at 50 Mbps and 110 Mbps. MAC is on a 100 Mbps out of Atlanta, GA. We have ISP VOIP Lines and Utilize Skype, and Zendesk Lines. We have clients that use BRIA and other PBX Systems. We can tailor services and billing to our clients needs. I personally train and work all projects first before a team member gets involved. Myself and My Team work with clients around the globe. That is how today's world functions.  less

    technical-support helpdesk-support customer-service computer-networking virtual-assistant online-help web-design intuit-quickbooks accounts-payable-management paypal-api teamviewer zendesk fax skype zoho-crm google-adsense google-apps google-docs google-plus google-searching google-sites-administration google-spreadsheet adobe-acrobat adobe-pdf pdf-conversion filing windows-phone android-app-development dropbox-api web-os-app-development ibm-websphere website-wireframing computer-repair remoting network-security basecamp security camtasia snagit crm sugar-crm wordpress cpanel web-content-management windows-administration payment-processing administrative-support customer-support chat-support phone-support 00 more less
    • $14.00 HOURLY RATE
    • 5.0
    • 6315 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 10 TESTS
    GROUPS:
    ASSOCIATED WITH:
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