Zendesk Developers & Programmers

Showing 151 freelancers

Zendesk Developers & Programmers

Showing 151 freelancers

Browse Zendesk job posts for project examples or post your job on oDesk for free!

Zendesk Job Cost Overview

Typical total cost of oDesk Zendesk projects based on completed and fixed-price jobs.

oDesk Zendesk Jobs Completed Quarterly

On average, 52 Zendesk projects are completed every quarter on oDesk.

52

Time to Complete oDesk Zendesk Jobs

Time needed to complete a Zendesk project on oDesk.

Average Zendesk Freelancer Feedback Score

Zendesk oDesk freelancers typically receive a client rating of 4.78.

4.78

Last updated: April 1, 2015

  • Expert in Customer Service/Support

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational … more

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational companies. * Worked for more than 2 years in a managerial capacity. * 4 years (7500 hours) of oDesk experience working in customer and technical support. * Perfect 5-Star feedback on all 18 completed jobs.  less

    customer-service customer-support email-technical-support zendesk atlassian-jira telephone-skills call-handling regression-testing software-qa-testing 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 7922 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 13 TESTS
  • Efficient, Reliable and Cost-Effective Online Assistant

    A skilled customer service provider with technical backgound, I have worked in the BPO industry for 3 years and have handled both customer service and technical support positions. I have sufficient knowledge of the internet, MS Office applications, telephone etiquette … more

    A skilled customer service provider with technical backgound, I have worked in the BPO industry for 3 years and have handled both customer service and technical support positions. I have sufficient knowledge of the internet, MS Office applications, telephone etiquette, email and chat support and other administrative tasks. My commitment is to ensure complete client satisfaction, consistent delivery of service, attention to detail and quality performance. I am always driven to work with integrity and excellence.  less

    customer-service wordpress email-handling chat-support order-processing order-entry proofreading article-submission ad-posting data-entry call-handling virtual-assistant zendesk 00 more less
    • $12.00 HOURLY RATE
    • 4.8
    • 12172 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 23 PORTFOLIO ITEMS
    • 14 TESTS
  • Accounting Clerk/Tier 1 Technical Support/Administative Assistant

    Dedicated, conscientious, professional with a range of business skills I can bring to your organization. For the last few years I've been a Technical Support Representative for multiple software products working with customers to solve issues reported on ZenDesk … more

    Dedicated, conscientious, professional with a range of business skills I can bring to your organization. For the last few years I've been a Technical Support Representative for multiple software products working with customers to solve issues reported on ZenDesk . I also have Accounting experience and skills from previous positions as Accounts Payable Clerk and Assistant to the Head Accountant. Other strengths include problem solving, efficiency, and tenacity.  less

    technical-support customer-support zendesk microsoft-excel microsoft-word accounting 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 8682 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
  • Versatile and Skilled Team Player for Technical Support or CSR.

    My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects … more

    My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects include Customer Service, Client Support, Live Chat Support, and Email Support. Offline projects include basic websites, help desk setup, online services setup, onsite support, and remote assistance. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have invested in the technology that my office uses which includes 2 Windows 8.1 Laptops, 1 Windows 7 Laptop, Virtual Machines for a Client's specific needs, 1 MAC with an i7, iPad Mini (Version 1), 1 Chrome Book, 1 Android Tablet, and a iPhone 5C. We also utilize ISP Connections with 2 Companies for Redundancy TWC and Wowway at 50 Mbps and 110 Mbps. MAC is on a 100 Mbps out of Atlanta, GA. We have ISP VOIP Lines and Utilize Skype, and Zendesk Lines. We have clients that use BRIA and other PBX Systems. We can tailor services and billing to our clients needs. I personally train and work all projects first before a team member gets involved. Myself and My Team work with clients around the globe. That is how today's world functions.  less

    technical-support helpdesk-support customer-service computer-networking virtual-assistant online-help web-design intuit-quickbooks accounts-payable-management paypal-api teamviewer zendesk fax skype zoho-crm google-adsense google-apps google-docs google-plus google-searching google-sites-administration google-spreadsheet adobe-acrobat adobe-pdf pdf-conversion filing windows-phone android-app-development dropbox-api web-os-app-development ibm-websphere website-wireframing computer-repair remoting network-security basecamp security camtasia snagit crm sugar-crm wordpress cpanel web-content-management windows-administration payment-processing administrative-support customer-support chat-support phone-support 00 more less
    • $14.00 HOURLY RATE
    • 5.0
    • 6320 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 10 TESTS
    GROUPS:
    ASSOCIATED WITH:
  • 6000+ Sales and Customer Service Account Manager | Trainer

    Genius Customer Service and Accounts Manager, with Sales Experience, Multi-Skilled and Able to communicate with a diverse client base, whoever your market is you need a strong frontliner to ensure that you brand is represented effectively. I have both the … more

    Genius Customer Service and Accounts Manager, with Sales Experience, Multi-Skilled and Able to communicate with a diverse client base, whoever your market is you need a strong frontliner to ensure that you brand is represented effectively. I have both the talent and years of experience necessary to handle your brand and face your customers so you can rest easy that your business is in good hands.  less

    call-center-management customer-service technical-support account-management data-entry article-writing zendesk adobe-photoshop chat-support phone-support 00 more less
    • $11.11 HOURLY RATE
    • 4.5
    • 7285 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 16 TESTS
    ASSOCIATED WITH:
  • Customer Service Manager / HR Manager

    To find the perfect job and excel. I am very fluent in the English language, I have 3 years experience as a call center agent both doing inbound and outbound calls (handled accounts like AT&T, Netspend financial debit cards … more

    To find the perfect job and excel. I am very fluent in the English language, I have 3 years experience as a call center agent both doing inbound and outbound calls (handled accounts like AT&T, Netspend financial debit cards and Toshiba-Tech support)..I have experience in doing up selling and direct selling..I also have 2 years experience in doing online jobs, with my previous jobs in odesk, I am responsible for doing inbound calls, up selling, order processing, live chatting, responding to voicemail through email by doing outbound calls to customers internationally and do follow up calls to customers using our product and responding to emails..I strive hard with my work and became a Supervisor in one of my jobs then eventually promoted as a Customer Service Manager... I am very professional with jobs requiring multitasking. And I have 4 years experience in doing secretarial work..I am very efficient with MS Office applications (Word,Excel, Powerpoint) and web based tools, I have an accurate typing speed of 60 wpm as well..If given the opportunity, I guarantee great performance for this job..I am a very hardworking person, and I am willing to work for long hours if needed to..  less

    customer-service phone-support email-handling zendesk live-chat-operator liveperson order-processing 00 more less
    • $14.00 HOURLY RATE
    • 4.9
    • 14319 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
  • Professional Customer Support Specialist/Excellent Writer/Editor

    I'm a highly-motivated self-starter and team player, with over 8 years of experience in web content/blog writing and customer service. As a writer you can expect that my work is well-researched and expertly written to fit the voice … more

    I'm a highly-motivated self-starter and team player, with over 8 years of experience in web content/blog writing and customer service. As a writer you can expect that my work is well-researched and expertly written to fit the voice you want to project and speak to your target audience. As a customer support professional, you can expect an empathetic representative of your business, and upholder of your company's ethos. I maintain a high standard work ethic when dealing with employers/clients, whether in a virtual office setting or an actual office. I do not accept job offers when I know I won't be able to meet or exceed expectations. When I do accept a job, it's because I know that I can deliver what is being asked of me (or a tad more) in a timely manner.  less

    email-handling call-center-management technical-writing social-media-marketing customer-service article-writing seo blog-writing translation-english-filipino wordpress hardware-troubleshooting google-docs technical-support cpanel zendesk content-writing internet-marketing adobe-photoshop clickbank phpmyadmin ssh atlassian-jira teamviewer snagit email-technical-support change-management telephone-skills email-marketing 00 more less
    • $16.67 HOURLY RATE
    • 4.8
    • 6850 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 18 TESTS
    ASSOCIATED WITH:
  • Excellent Team Lead & Quality Analyst in Sales-Technical-CS-Admin Work

    My objective is to partner with oDesk employers, where my skills and work experience will have valuable applications that can help you achieve your business goals. I am capable of responding to your business needs with a high level of … more

    My objective is to partner with oDesk employers, where my skills and work experience will have valuable applications that can help you achieve your business goals. I am capable of responding to your business needs with a high level of skill, efficiency and consistency, ensuring the delivery of quality and timely work output. I have good interpersonal, organizational, and management skills, with the ability to communicate effectively with people in all levels within and outside an organization. I am capable of managing projects and people, making sure that budget, deadlines, quality metrics, and other KPIs are consistently met. I am also proud to be part of Systemcore Business Solutions. For more information, please visit our website at http://bposervices.asia/ If the skills and experience I've mentioned are what you are looking for, press that contact button and let's start a discussion. I would be happy to help.  less

    project-management process-improvement software-testing business-coaching email-handling email-marketing sales-promotion sales-management email-technical-support zendesk order-processing internet-research data-analysis google-docs salesforce-app-development virus-removal microsoft-excel microsoft-powerpoint presentations basecamp 00 more less
    • $8.00 HOURLY RATE
    • 5.0
    • 2926 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Project Manager, Customer Support, Call Center, VA & Web Research Pro

    If you are looking for best talent on oDesk, you have come to the right place. I am a skilled person with experience in following fields: - Customer Support: Email, Live chat and Phone Support (5+ years) - Restaurant / Menu Data Entry … more

    If you are looking for best talent on oDesk, you have come to the right place. I am a skilled person with experience in following fields: - Customer Support: Email, Live chat and Phone Support (5+ years) - Restaurant / Menu Data Entry (6 months) - General Admin Work, Data Entry / Web Research and Data analysis (2+ years) - Magento / OsCommerce / Big Commerce Product addition / entry (2+ years) I can speak English fluently and have a professional writing style. I am capable of learning new systems & procedures and I am good at working under minimal supervistion. Please don't hesitate to contact me and I will prove myself to be a building block for your organization.  less

    customer-support customer-service email-handling helpdesk-support email-technical-support phone-support transcription magento css xhtml html wordpress windows-xp-administration adobe-photoshop microsoft-excel microsoft-word oscommerce adobe-pdf zendesk administrative-support telephone-skills data-entry chat-support bpo-call-center 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 12677 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
  • Perfectionist Customer Operations Manager

    Over the past 10 years I have worked within a contact center environment in the customer service industry. I have assisted individual and corporate clients in various areas of business. Quality and accuracy assurance markings were always 98% - 100%. • 10 … more

    Over the past 10 years I have worked within a contact center environment in the customer service industry. I have assisted individual and corporate clients in various areas of business. Quality and accuracy assurance markings were always 98% - 100%. • 10 years of experience providing customer service. • Over 6 years experience in a fast-paced, deadline-driven environment. • Critical thinker • Energetic and organized • Self-starter with professional manner • Excellent communication skills • Creative problem solver • Highly organized with superior attention to detail • Experience managing large teams and analyzing data for QA as well as coming up with plans/ideas to incorporate exceptional customer service within the team. Data Entry Clerk/Virtual Assistant During this contract for a client I retrieved and entered content and media into Wordpress hosted websites. I also learned the basics of creating and managing websites via Wordpress including implementing templates and plugins, applying SEO to content and basic website layout/development in order to be able to make changes as needed. SEO was also learned via the creation of keyword based articles and via proper use of the keyword tool and SEO by Yoast plugin. Research Investigated and analyzed client complaints to identify and resolve issues. Multitasking Demonstrated proficiencies in telephone, e-mail, fax and filing within high-volume environment. Data Entry Reviewed and updated client correspondence files and scheduling database. Reporting Updated client payment plans and monitored payment compliance and progress. Administration Answered multiple phone lines, transferred calls to corresponding departments, scheduled customer appointments and billed accordingly. Customer Service Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.  less

    microsoft-word zendesk microsoft-excel lotus-notes transcription administrative-support customer-service customer-support email-technical-support blog-writing article-writing open-office forum-posting data-entry voice-talent human-resource-management 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 5580 HOURS
    • CANADA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
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