Zendesk Developers & Programmers

Showing 237 freelancers

Zendesk Developers & Programmers

Showing 237 freelancers

Browse Zendesk job posts for project examples or post your job on oDesk for free!

Zendesk Job Cost Overview

Typical total cost of oDesk Zendesk projects based on completed and fixed-price jobs.

oDesk Zendesk Jobs Completed Quarterly

On average, 45 Zendesk projects are completed every quarter on oDesk.

45

Time to Complete oDesk Zendesk Jobs

Time needed to complete a Zendesk project on oDesk.

Average Zendesk Freelancer Feedback Score

Zendesk oDesk freelancers typically receive a client rating of 4.80.

4.80

Last updated: March 1, 2015

  • Email deliverability Engineer

    I am experienced in resolving: - Email deliverability issues - Setting up Cpanel/DNS - Removing domains/IPs from blacklists - Email handling I'm currently employed at a huge US email company and I have a strong background in managing email deliverability and … more

    I am experienced in resolving: - Email deliverability issues - Setting up Cpanel/DNS - Removing domains/IPs from blacklists - Email handling I'm currently employed at a huge US email company and I have a strong background in managing email deliverability and relationship with ISPs  less

    email-deliverability-consulting reputation-management cpanel dns email-technical-support email-handling google-apps google-sketchup translation-english-romanian interspire aweber email-marketing rackspace-cloudservers zendesk itsm whm mailchimp 00 more less
    • $44.44 HOURLY RATE
    • 4.9
    • 1549 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • Project Manager

    Doing the best for your success. I have been associated with Fruitfulcode for several years. I am responsible for project management and client interaction, bringing a dynamic combination of skills, allowing to successfully manage client expectations and web developer needs.

    process-architect report-writing project-management basecamp account-management content-writing blog-writing adobe-photoshop zendesk 00 more less
    • $25.00 HOURLY RATE
    • 5.0
    • 167 HOURS
    • UKRAINE
    • LAST ACTIVE
    • 12 PORTFOLIO ITEMS
    • 5 TESTS
    GROUPS:
    ASSOCIATED WITH:
  • Support Master/Leader. Workaholic. Walking Dead Aficionado.

    www.linkedin.com/in/angiesmithsc/ I have spent the last few years supporting start-ups and SaaS companies in Silicon Valley like Pbworks (since 2008) and Recurly (since 2011) I have the highest satisfaction rates and lowest response times of any … more

    www.linkedin.com/in/angiesmithsc/ I have spent the last few years supporting start-ups and SaaS companies in Silicon Valley like Pbworks (since 2008) and Recurly (since 2011) I have the highest satisfaction rates and lowest response times of any of my peers. I have the ability to quickly assess whether an issue is urgent and requires immediate escalation or if further troubleshooting will provide an easy solution. I have nearly a decade of experience offering unmatched support for companies, from small start-ups to fortune 500 businesses. I have used tools such as salesforce, livechat, zendesk, gotomeeting, and google hangouts to provide support. I am hard working, motivated, honest, dependable, creative, precise, detail oriented and above all else committed to customer satisfaction. I don't cut corners, I don't give the run around, I am in it to get results and make customers happy.  less

    helpdesk-support customer-support zendesk salesforce-app-development technical-support saas creative-writing 00 more less
    • $31.74 HOURLY RATE
    • 5.0
    • 879 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Expert in Customer Service/Support

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational … more

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational companies. * Worked for more than 2 years in a managerial capacity. * 4 years (7500 hours) of oDesk experience working in customer and technical support. * Perfect 5-Star feedback on all 18 completed jobs.  less

    customer-service customer-support email-technical-support zendesk atlassian-jira telephone-skills call-handling regression-testing software-qa-testing 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 7922 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 13 TESTS
  • Support Analyst

    I have been working in a BPO and financial industry since 2007. I started as a Customer representative for Microsoft and got promoted as a Quality Analyst after a year. I worked for the company for 3 years then I … more

    I have been working in a BPO and financial industry since 2007. I started as a Customer representative for Microsoft and got promoted as a Quality Analyst after a year. I worked for the company for 3 years then I stepped up and had a career with JP Morgan Chase Bank and worked as a Fraud Operations Expert. After 2 years, I decided to get out of my comfort zone and start working in a different turf, I fortunately got a job from ADP as a payroll expert, where in I process end to end payroll for small businesses in the United states. Then I heard about home based careers and it made me really excited and interested in working from home. In this way I can manage my own time, be with my family at all times and I am very much determined to be successful in this career.  less

    customer-service active-listening call-handling email-handling microsoft-word fraud-analysis payroll-processing call-center-management risk-management zendesk 00 more less
    • $5.56 HOURLY RATE
    • 4.2
    • 2537 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 6 TESTS
  • customer service, DSL technical support, upselling

    I worked as a Customer Service representative for Virgin Mobile USA for a couple of months, and also has experience in doing Technical Support trouble-shooting for AT&T DSL in America. Including : (For Virgin Mobile) - Accepting calls from customers that … more

    I worked as a Customer Service representative for Virgin Mobile USA for a couple of months, and also has experience in doing Technical Support trouble-shooting for AT&T DSL in America. Including : (For Virgin Mobile) - Accepting calls from customers that have issues on their phone bill or if ever they would like to change their current plan to a different one. - Also simple tasks such as updating information on the customer's account if ever they want to change anything on the records. (With proper verification first of course, for account security purposes as well) - Accepting/Making payments through credit card information given by the customers to pay their phone bill (For AT&T DSL internet) - Pretty much, I handle the "escalated calls", pertaining to difficult or irate customer issues. - Trouble-shooting browsers for customers if their browsers are not working properly or running slow than usual - Also testing out the signal of the modem of the customer, if ever the modem is the one causing the issue. Also giving advice in a more convenient/efficient way for the customer to purchase a new modem, if ever the modem they are using has gone bad, thus, making a sale as well. - Doing remote access, using tools from the office, to go into the pc of the customer. They can actually see my mouse moving on their screens, so that they will know what I am doing as well. And, I am always doing the extra mile of giving extra information and tips to the customer so the problem can be avoided in the future. I am pretty much eager to learn and also a fast learner. I'd be happy to take on any projects that may require my skills or services.  less

    internet-research microsoft-word microsoft-excel microsoft-powerpoint chat-support email-technical-support dsl-troubleshooting data-entry zendesk 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 670 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 6 TESTS
  • Tech Support and Customer Service Manager

    With 8 years of experience in a call center industry, focusing on Technical support, Billing and Customer Service, my end goal is to provide the highest quality interaction to my clients. My expertise involves providing online support through extensive research, data entry, email support, customer service, technical support, hiring, training, data mining and analysis.

    customer-service microsoft-excel email-handling internet-marketing windows-xp-administration seo call-center-management microsoft-powerpoint data-analysis presentations zendesk data-entry hardware-troubleshooting technical-analysis microsoft-word administrative-support telephone-skills 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 5555 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 14 TESTS
  • Customer Service Manager / HR Manager

    To find the perfect job and excel. I am very fluent in the English language, I have 3 years experience as a call center agent both doing inbound and outbound calls (handled accounts like AT&T, Netspend financial debit cards … more

    To find the perfect job and excel. I am very fluent in the English language, I have 3 years experience as a call center agent both doing inbound and outbound calls (handled accounts like AT&T, Netspend financial debit cards and Toshiba-Tech support)..I have experience in doing up selling and direct selling..I also have 2 years experience in doing online jobs, with my previous jobs in odesk, I am responsible for doing inbound calls, up selling, order processing, live chatting, responding to voicemail through email by doing outbound calls to customers internationally and do follow up calls to customers using our product and responding to emails..I strive hard with my work and became a Supervisor in one of my jobs then eventually promoted as a Customer Service Manager... I am very professional with jobs requiring multitasking. And I have 4 years experience in doing secretarial work..I am very efficient with MS Office applications (Word,Excel, Powerpoint) and web based tools, I have an accurate typing speed of 60 wpm as well..If given the opportunity, I guarantee great performance for this job..I am a very hardworking person, and I am willing to work for long hours if needed to..  less

    customer-service phone-support email-handling zendesk live-chat-operator liveperson order-processing 00 more less
    • $14.00 HOURLY RATE
    • 4.9
    • 14261 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
  • Professional Customer Support Specialist/Excellent Writer/Editor

    I'm a highly-motivated self-starter and team player, with over 8 years of experience in web content/blog writing and customer service. As a writer you can expect that my work is well-researched and expertly written to fit the voice … more

    I'm a highly-motivated self-starter and team player, with over 8 years of experience in web content/blog writing and customer service. As a writer you can expect that my work is well-researched and expertly written to fit the voice you want to project and speak to your target audience. As a customer support professional, you can expect an empathetic representative of your business, and upholder of your company's ethos. I maintain a high standard work ethic when dealing with employers/clients, whether in a virtual office setting or an actual office. I do not accept job offers when I know I won't be able to meet or exceed expectations. When I do accept a job, it's because I know that I can deliver what is being asked of me (or a tad more) in a timely manner.  less

    email-handling call-center-management technical-writing social-media-marketing customer-service article-writing seo blog-writing translation-english-filipino wordpress hardware-troubleshooting google-docs technical-support cpanel zendesk content-writing internet-marketing adobe-photoshop clickbank phpmyadmin ssh atlassian-jira teamviewer snagit email-technical-support change-management telephone-skills email-marketing 00 more less
    • $16.67 HOURLY RATE
    • 4.9
    • 6830 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 18 TESTS
    ASSOCIATED WITH:
  • Virtual Assistant, Native Spanish Translator & Customer Service

    I have more than 4 years of experience in areas such as customer service, data entry, web researching and email handling. For a year now has been working here in oDesk as a Virtual Assistant and translator. Before oDesk used … more

    I have more than 4 years of experience in areas such as customer service, data entry, web researching and email handling. For a year now has been working here in oDesk as a Virtual Assistant and translator. Before oDesk used to be a CSR for Match.com and Liberty Puerto Rico (Both under Call Center Management). I am thorough, a very fast learner, determined to produce quality work and most of all an asset in whichever section I am placed. I'm also proficient with the Microsoft Office Package, Wordpress, PrestaShop, ZenDesk, ShipStation, Photoshop CS6, Illustrator CS6, iTunnes, aWeber, Google Calendar, Google Docs, SnapIt, Camtasia and other programs/Apps. As a translator I'm capable of handling a wide range of documents from letters, film scripts, websites, legal documents and mobile APPS. Detailed-oriented worker, put myself 100% in every work that I do, believing that a flawless job will speak of me as a contractor. Deadlines are sacred for me. • Exceptional Analytical Skills • Good Interpersonal Skills • Team Player • Good time management skills • Ability to work on own initiative • Attention to details • Fast typist (+70 WPM) • Fluent in both SPANISH and ENGLISH • Basic SEO knowledge I am considered as an asset not a liability  less

    translation-english-spanish proofreading chat-support spanish wordpress prestashop administrative-support internet-research facebook-marketing zendesk 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 2999 HOURS
    • DOMINICAN REPUBLIC
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 10 TESTS
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