Zendesk Job Cost Overview
Typical total cost of oDesk Zendesk projects based on completed and fixed-price jobs.
oDesk Zendesk Jobs Completed Quarterly
On average, 52 Zendesk projects are completed every quarter on oDesk.
Time to Complete oDesk Zendesk Jobs
Time needed to complete a Zendesk project on oDesk.
Average Zendesk Freelancer Feedback Score
Zendesk oDesk freelancers typically receive a client rating of 4.78.
The customer service experience should be a professional representation of the company, while offering great services to the valued customer. There is always a need to learn something new, this is a welcomed challenge, as further improved can only assist the employee to offer the customer and the company even more.
I am experienced in resolving: - Email deliverability issues - Setting up Cpanel/DNS - Removing domains/IPs from blacklists - Email handling I'm currently employed at a huge US email company and I have a strong background in managing email deliverability and relationship with ISPs
#*#*# One of the Top 10% Successful Freelancers of oDesk *#*#*# I have experience of more than 5 years in several sectors named as. Administration, Customer service, Business managing, Virtual Assistance, Personal Assistance etc. Also have experience in using SalesForce and Zendesk interface. I know the value of relationship, that's why I am, - Able to work under stress and with flexible specifications. - Able to learn in short time. - Satisfaction of the client is my main direction - Excellent analytical and problem solving skills - Demonstrated ability to understand and master new technologies quickly - To work in a professional environment where I can make a significant contribution towards the goals of my organization through my hard work and technical skills - Experience of working with leading and motivating development teams - Experienced in the creation and management of Web and desktop applications. An effective communicator with strong leadership, analytical and logical abilities. Now-a-days, I am trying to enrich myself by mastering joomla! . I am just a dedicated person who likes to do his job done in due time. Accuracy and punctuality is the best part of me. I would be happy to serve you. Thanks.
Harold lee S. Agency Contractor
I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.
Abid Ahmed Agency Contractor
I started off as a Customer Service Representative at a multinational company in telecom sector where I was later appointed as a Customer Service Manager and I lead a team of 7 persons. Over the last 6 years, I made myself expert in handling Customer service issues and made myself proficient in using Desk.com, Zendesk and Velaro. I have worked at oDesk as a customer service representative of the company for more than one and a half year. The friendly working environment at oDesk helped me to explore my potentials and enrich my experience as a Customer Support specialist. I had been the Country Support Representative, Bangladesh where my responsibility was to provide services to more than 50,000 freelancers and another more than 8000 clients of oDesk at Bangladesh. My years of experience working in customer service has helped me acquire customer service skills that serve as my main tool in client interactions. I take pride and put my heart and dedication to every task assigned to me, even if it is a short term project. I am great at multitasking, meeting deadlines and following directions. I work fast and ensure every expectation is met. Seeking opportunities to help you build your valuable business and to build my career as a successful online freelancer!
I am 33 years of age, responsible, articulate and have a passion for providing stellar company support and I am a very customer-Oriented, sales driven person. I fully focus on Client expectations, affordable budget, detailed-oriented and knowledgeable of all office functions and E-Commerce data entry with a strong background in the business/administration field, Excels in multitasking in a fast paced environment, completing assignments within time and budget constraints, superior telephone,product research, customer service, and computer skills with proficiency in MS Word, Excel,Google Calender, Outlook, and PowerPoint. Ability to grasp new ideas and integrate them into desired results. I have 15+ years experience in the Customer Service, QA, HR and Sales industry, and over this 15 year period I've worked for three major companies with a variety of services/products to offer–from health care to telecommunications, and I am looking for stability and a long term position. I have an excellent sales and customer service record, have received various awards, including an award from the Project Manager of a U.S telecommunication campaign called BridgeVine, ranking me third out of 200 call center employees for outstanding customer service, sales and quality assurance. I was promoted to Customer Service Manager Supervisor-Evening Shift at this last call center job–KM2/BridgeVine Company, where I ensured the night team of 20 agents complied with QA, customer care and telemarketing standards, assisted with live chat and inbound calls during promotional periods with high call volumes, escalated complex issues to head office etc. I look forward to the opportunity of becoming a part of productive team and act as a valuable asset to the company/enterprise.
I am a versatile worker. Willing to accept new challenges and very eager to learn to gain new experiences. At the early age of 16 y/o I began to acquire and develop the ff. skills: - Data Encoding - Document and Spreadsheet/ MS Word and Spreadsheet - MS Powerpoint - Financial Report Presentation - Accounting - Audit - Bookkeeping - Translation from Filipino to English and vice versa - Dropbox And from this past three years working online, I acquire many experiences such as: - Web and or Internet Research - Data Mining - Google Document and Spreadsheet Entry - OneDrive Document and Spreadsheet Entry - Zendesk - Non-voice Customer Service (Email handling) - Lead Generation - Contact Finding - Cross-Checking Spreadsheet Files - Request Verification - Contact Verification
With 8 years of experience in a call center industry, focusing on Technical support, Billing and Customer Service, my end goal is to provide the highest quality interaction to my clients. My expertise involves providing online support through extensive research, data entry, email support, customer service, technical support, hiring, training, data mining and analysis.