Muhammad zafar S.

Muhammad zafar S.

Expert in Customer Service/Support

Rawalpindi, Pakistan

$10.00/hr

(5.00)

What's the difference
Overview

My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes.

Why Choose Me:
* More than 13 years of total professional experience of working in multinational companies.
* Worked for more than 2 years in a managerial capacity.
* 4 years (7500 hours) of oDesk experience working in customer and technical support.
* Perfect 5-Star feedback on all 18 completed jobs.

Work History & Feedback

Level 1 Support

Fixed Price $1
No feedback given

5.00

Tests Taken
Name Percentile Score

Accounting Principles Test

100

Accounting Skills Test (Assets and Revenue)

95

Book keeping Test

52

Call Center Skills Test

31

Customer Service Test

95

Customer Service Test

80

Day Trading Test

54

Email Etiquette Certification

77

Email Etiquette Certification

77

English Spelling Test (U.S. Version)

96

English Vocabulary Test (U.S. Version)

72

Office Skills Test

91

Telephone Etiquette Certification

92

Telephone Etiquette Certification

72

U.S. English Basic Skills Test

87

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed