Nancy Guido

Nancy Guido

Administrative Assistant

Magna, United States

$15.56/hr

(5.00)

What's the difference
Overview

Seeking a position in Customer Service/Client Retention. Fluent in English/Spanish and some French, American Sign-Language. Efficient in MS Word / Excel / Power Point /HTML/ Vista Operating System. Special Projects Completed using Graphs, Slide Shows and Standard Letters. Keyboarding over 65 wpm. Have worked as a Technical Suppor Agent trouble shooting Hardware-Software issues and as an Executive Administrative Assistant for a non profit organization. 7+ years of Customer Service experience in …

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Work History & Feedback

Administrator - Answer calls & Scheduling

18 hrs @ $11.11/hr
Earned $202
“Nancy is great at scheduling, email handling, and is very pleasant on the phone!”

5.00

Customer Service/Sales/Virtual Assistant (BI-LINGUAL SPANISH & ENGLISH)

103 hrs @ $3.33/hr
Earned $427
“No comment”

5.00

Tests Taken
Name Percentile Score

Customer Service Test

70

English Spelling Test (U.S. Version)

74

English To Spanish Translation Skills Test

62

English Vocabulary Test (U.S. Version)

60

Telephone Etiquette Certification

83

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed