Lara Belle Zapatos

Lara Belle Zapatos

Assertive Call Center Representative; Skilled in Creative Writing

Mandaue City, Cebu, Philippines

$2.22/hr

(4.53)

What's the difference
Overview

I have worked as a Customer Service Representative who handles and records
incoming telephone calls for our clients. As a member of our client's team, I
have been extensively trained to address customer inquiries and problems, and
sometimes, to promote additional products or services. I have also experienced
to be a Technical Support Representative who assist our clients' customers
over the phone by efficiently diagnosing and resolving technical issues and
inquiries. I have acquired specific te…

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Work History & Feedback

Article Writer

13 hrs @ $1.46/hr
Earned $19
No feedback given

3.10

Article Writer

60 hrs @ $1.46/hr
Earned $87
No feedback given

3.70

Tests Taken
Name Percentile Score

Call Center Skills Test

67

Customer Service Test

51

Email Etiquette Certification

42

English Spelling Test (U.S. Version)

46

English Vocabulary Test (U.S. Version)

85

Networking Concepts Test

64

Telephone Etiquette Certification

41

U.S. English Basic Skills Test

94

U.S. Word Usage Test

77

Windows XP Test

78

oDesk Readiness Test for Independent Contractors and Staffing Managers

66