Ann louis R.

Ann louis R.

CCNA, CCNA Voice, Technical Support, Network Engineer

Makati City, Philippines

$7.78/hr

(0.00)

What's the difference
Overview

Having an eye for fast and good quality results, I hope to establish strong business relationship with customers built under trust and dedication brought about by a single goal, perfection.

With about 6 years of experience in the IT industry as a technical support/NOC engineer, I have developed a strong skill in customer service which enables me to communicate well in all types of customers within Asia Pacific, Europe and the US. I have acquired a certificate of excellent approach to email hand…

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Work History & Feedback

Technical Support for Cisco rack rentals & Writing Documentation

1,711 hrs @ $5.56/hr
Earned $9,533
No feedback given

Tests Taken
Name Percentile Score

Call Center Skills Test

97

Customer Service Test

70

Email Etiquette Certification

91

Office Skills Test

79

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed