I have been working in a call center industry for almost 5 years now(VOICE and EMAIL Support. I handled technical support,Customer service,directory assistance,financial account both in spanish and english.I also was with RETENTION team. In between, I was given the chance to become a part of the Quality Assurance team. That made me more cautious in handling calls as to providing customer satisfaction and exceeding the expectations. It is always my objective to give clients the contentment and re…more
Virtual Assistant Needed for Email Response Handling & Customer Support Calls...
oDesk Readiness Test for Independent Contractors and Staffing Managers