Neder Rhine Lozada

Neder Rhine Lozada

Chat/Email/Ticket/Phone/Zendesk/CRM/Magento/Wordpress/Tech Support

Caloocan City, Philippines

$5.56/hr

(4.99)

What's the difference
Overview

With more than six (6) years' experience in the customer service and administrative support, I have a wide array of expertise in Chat, Email, Ticket and Phone-based support. I have worked in E-commerce site using CRM and have basic knowledge in cPanel such as Magento and Wordpress. I have also worked in oDesk Corporate as a Customer Service Representative utilizing Zendesk platform.

I have a strong verbal and written communication skills, computer and analytical skills, with the ability to buil…

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Work History & Feedback

Customer Service Reps needed for telecom operator

39 hrs @ $2.22/hr
Earned $85
No feedback given

4.70

Tests Taken
Name Percentile Score

Call Center Skills Test

59

Customer Service Test

71

Email Etiquette Certification

77

English Spelling Test (U.S. Version)

96

English Spelling Test (UK Version)

78

English To Tagalog (Filipino) Translation Skills Test

74

English Vocabulary Test (U.S. Version)

85

Help Desk Certification

80

U.S. English Basic Skills Test

59

oDesk Readiness Test for Independent Contractors and Staffing Managers

66