Leilani B.

Leilani B.

Call Center/Customer Service/Sales/VA/PA/Chat/Real Estate/Outbound

Pasig City, Philippines

$5.56/hr

(3.81)

What's the difference
Overview

More than 6 years of call center experience, Inbound/Outbound Sales, Customer Service, Collections & Risk Management. Expert in Virtual Assistance, Personal Assistance and Admin Support, chat/email/phone support, handling tickets, Research, leads verification and data entry using Zendesk, Zoho, Cloudia, Surancebay, Salesforce, Sugar, Engin, LiquidPlanner, MS Outlook, Visio, Prezi, Excel, Fleetmatics, Phonevite, Acceptpay and Google Docs.

Experience in Managing incoming calls and emails, sched…

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Work History & Feedback

Strategic Consultant

1 hrs @ $15.00/hr
Earned $12
“Awesome consultant. Will work with again”

5.00

Call Center - Placing Orders

57 hrs @ $1.50/hr
Earned $103
“Great.”

5.00

Call Center - Placing Orders

6 hrs @ $1.11/hr
Earned $6
“Great.”

5.00

Real estate investor seeking experienced real estate phone support assistant, start immediately!

16 hrs @ $4.44/hr
Earned $72
No feedback given

4.05

Real estate investor seeking experienced real estate phone support assistant, start immediately!

47 hrs @ $3.33/hr
Earned $157
No feedback given

4.05

Virtual Assistant for Webinars and Admin Work

136 hrs @ $5.00/hr
Earned $708
No feedback given

3.15

Tests Taken
Name Percentile Score

Call Center Skills Test

68

Customer Service Test

70

Customer Service Test

70

English Spelling Test (U.S. Version)

86

English Spelling Test (UK Version)

90

English Vocabulary Test (U.S. Version)

60

Virtual Assistant Skills Test

85

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed