Romuald Dzemo Ngong

Romuald Dzemo Ngong

Customer Accounts Manager

Pasig City, Philippines

$6.67/hr

(5.00)

What's the difference
Overview

I have excellent communication skills in both English and French, combined with outstanding customer support skills such as troubleshooting, issue ticketing and tracking. With an analytical turn of mind, I easily understand customer concerns, using every problem as an opportunity as a drive for innovation and customer satisfaction. I love interacting with customers, understanding their needs, bringing them into my worldview and taking the opportunity to offer appropriate solutions to them. I als…

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Work History & Feedback

need at least 2 five hundred word articles an hour 30 hours a week

199 hrs @ $2.09/hr
Earned $416
“great worker, wonderfull writer, love his work”

5.00

need at least 2 five hundred word articles an hour 30 hours a week

10 hrs @ $1.67/hr
Earned $17
“great worker, wonderfull writer, love his work”

5.00

Level 1 Support

Fixed Price $1
No feedback given

5.00

Account Sales Manager

Fixed Price $1
No feedback given

5.00

Level 1 Support

Fixed Price $1
No feedback given

5.00

Customer Support Team Manager

Fixed Price $60
No feedback given

5.00

Interview Project

Fixed Price $22
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

59

Customer Service Test

51

Customer Service Test

61

Customer Service Test

70

Email Etiquette Certification

59

English Vocabulary Test (U.S. Version)

95

French Spelling Skills Test

52

French To English Translation Skills Test

61

French Vocabulary Skills Test

54

French Word Usage Test

19

Internet Marketing Test

48

Technical Writing Skills Certification

43

Telephone Etiquette Certification

73

U.S. English Basic Skills Test

65

U.S. English Basic Skills Test

81

oDesk Readiness Test for Independent Contractors and Staffing Managers

66

oDesk Readiness Test for Independent Contractors and Staffing Managers

66

oDesk Readiness Test for Independent Contractors and Staffing Managers

66