Boris T.

Boris T.

Customer Relations, Data entry and Analysis, Creative Writing

Sofia, Bulgaria

$3.00/hr

(4.01)

What's the difference
Overview

Over the last fifteen years I have been engaged in a wide range of customer support activities - call handling, technical support, e-mail support, mobile devices support, data entry, data collection, research, customer satisfaction analysis, quality control, training, coaching, reporting, analysis, leading a team of customer care representatives/ help desk agents. SLA and SLO reporting. My duties included maintaining the employees' motivation and knowledge, staffing the call center/ help desk. F…

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Work History & Feedback

Copy Paste Articles into GenderAid.com

Fixed Price $1
“.”

5.00

DATA ENTRY -- LISTEN TO RECORDINGS

111 hrs @ $1.33/hr
Earned $147
No feedback given

4.00

Customer Experience Manager

Fixed Price $1
No feedback given

5.00

Tests Taken
Name Percentile Score

Call Center Skills Test

68

Creative Writing Test - Fiction (UK Version)

96

Customer Service Test

24

Email Etiquette Certification

91

English Spelling Test (U.S. Version)

64

English Vocabulary Test (U.S. Version)

54

Help Desk Certification

63

MS Excel 2000 Test

93

MS Excel 2003 Test

83

Management Skills Test

84

Negotiations Skills Test

89

Russian To English Translation Skills Test

38

Telephone Etiquette Certification

50

U.S. English Basic Skills Test

42

U.S. English Sentence Structure Test (For Writing Professionals)

71

U.S. Public Speaking Test

88

U.S. Word Usage Test

45

oDesk Readiness Test for Agency Contractors

Passed

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed