Jerome Acampado

Jerome Acampado

Call Center Manager / System & Support Engineer

Caloocan, Philippines

$11.11/hr

(5.00)

What's the difference
Overview

The goal : Be the best provider in all platforms!

I plan to this by providing you and your customers “Best in Class” service with out sacrificing quality and accuracy.

What I offer is 12 years solid experience in the Customer Service, Technical Services & Telesales industry.

I've been privileged to have worked for brands like:

Dell, Chase & Bank of America as a customer relations officer where I handled customer inquiries, complaints and order processing via phone and email.

Micro Sof…

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Work History & Feedback

Customer Service Representative

7,954 hrs @ $5.56/hr
Earned $42,190
“Excellent Work Jerome!”

5.00

Customer Service Representative

692 hrs @ $4.00/hr
Earned $2,769
“Excellent Work Jerome!”

5.00

Telesales

164 hrs @ $5.56/hr
Earned $933
No feedback given

5.00

Telemarketer - Sales Cold Calling

3 hrs @ $6.00/hr
Earned $20
No feedback given

1.55

telesales

4 hrs @ $4.44/hr
Earned $19
No feedback given

Scheduling Agent Wanted

36 hrs @ $3.50/hr
Earned $124
No feedback given

Tests Taken
Name Percentile Score

Call Center Skills Test

93

Customer Service Test

89

Email Etiquette Certification

77

English Spelling Test (U.S. Version)

96

English To Tagalog (Filipino) Translation Skills Test

81

English Vocabulary Test (UK Version)

74

Help Desk Certification

98

Office Skills Test

98

Outbound Sales Skills Test

98

Selling Skills Test

69

Telephone Etiquette Certification

72

U.S. English Basic Skills Test

76

Windows XP Test

95

oDesk Readiness Test for Affiliated Contractors

Passed

oDesk Readiness Test for Independent Contractors and Company Managers

Passed