Jerome Acampado

Jerome Acampado

IT Specialist / Technical Support Manager / Customer Service Expert

Caloocan, Philippines

$11.11/hr

(4.85)

What's the difference
Overview

The goal : Be the best provider in all platforms!

I plan to this by providing you and your customers “Best in Class” service with out sacrificing quality and accuracy.

What I offer is 12 years solid experience in the Customer Service, Technical Services & Telesales industry.

I've been privileged to have worked for brands like:

Dell, Chase & Bank of America as a customer relations officer where I handled customer inquiries, complaints and order processing via phone and email.

Micro Sof…

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Work History & Feedback

Telesales

164 hrs @ $5.56/hr
Earned $933
No feedback given

5.00

Customer Service Representative

692 hrs @ $4.00/hr
Earned $2,769
No feedback given

Telemarketer - Sales Cold Calling

3 hrs @ $6.00/hr
Earned $20
No feedback given

1.55

telesales

4 hrs @ $4.44/hr
Earned $19
No feedback given

Scheduling Agent Wanted

36 hrs @ $3.50/hr
Earned $124
No feedback given

Customer Service Representative

6,084 hrs @ $5.56/hr
Earned $31,234
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

93

Customer Service Test

89

Email Etiquette Certification

77

English Spelling Test (U.S. Version)

96

English To Tagalog (Filipino) Translation Skills Test

84

English Vocabulary Test (UK Version)

74

Help Desk Certification

98

Office Skills Test

98

Outbound Sales Skills Test

98

Selling Skills Test

72

Telephone Etiquette Certification

73

U.S. English Basic Skills Test

76

Windows XP Test

95

oDesk Readiness Test for Affiliated Contractors

82

oDesk Readiness Test for Independent Contractors and Company Managers

94