Selene M.

Selene M.

Customer Service Expert - Community Manager - English/Spanish

Distrito Federal, Mexico

$15.00/hr

(5.00)

What's the difference
Overview

Over the last 7 years, I have worked in the Customer Service industry. I delivered customer service to a wide variety of business: e-commerce businesses, prepaid calling cards, international banks and internet services companies. Also, when I was working at an international bank, I got experience in the fraud prevention department. I am seeking opportunities to deliver Customer Service in English and/or Spanish.

Work History & Feedback

Personal Asistant - Spanish/Excel

327 hrs @ $6.67/hr
Earned $2,179
“Selene is a great resource and a wonderful person. She has never let us down.”

5.00

Norwegian, Swedish, Danish, Spanish, Dutch PRODUCT DESCRIPTIONS START TODAY

Fixed Price $62
“Thanks for your hard work, work was to standard and delivered on time. Thanks again”

5.00

Web Site Translation

111 hrs @ $5.56/hr
Earned $616
“Quality work, great communication and deadlines.”

5.00

Everest Customer Support

Fixed Price $67
No feedback given

5.00

Spanish Speaker Research Project - Looking for Concession Trailer / Taco Truck Manufacturers in Mexico

8 hrs @ $5.56/hr
Earned $44
No feedback given

Looking for Mexicans to participate in an online usability study

Fixed Price $20
Job in progress

Customer Support

758 hrs @ $11.11/hr
Earned $8,423
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

60

Customer Service Test

89

Email Etiquette Certification

77

English Spelling Test (U.S. Version)

75

English Spelling Test (UK Version)

67

English Vocabulary Test (U.S. Version)

60

Internet Marketing Test

80

Office Skills Test

86

Spanish Spelling Skills Test

91

Spanish Vocabulary Skills Test

91

Spanish Word Usage Test

92

Telephone Etiquette Certification

92

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed