Michelle Decker

Michelle Decker

Workforce Development & Operations Manager and Customer Support Expert

Kennesaw, United States

$22.22/hr

(5.00)

What's the difference
Overview

With more than 13 combined years of experience in customer support and operations/project management, I feel well equipped to handle any challenge that may come my way. I invest myself passionately and wholeheartedly in all of the business ventures that I have the opportunity to be a part of, with the motto that, if I don't immediately possess the right answer, I have the resources to find it.

As a naturally empathetic person with a solutions-oriented attitude, I am able to relate to both custo…

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Work History & Feedback

USA Based Assistant With iPhone, iPod or iPad

Fixed Price $5
“Michelle worked quickly and efficiently on the task! Thank you!”

5.00

Support Rep

786 hrs
“Michelle is an excellent support rep for our team.”

5.00

US Based - Virtual Assistant

26 hrs @ $7.78/hr
Earned $200
“Michelle did a great job, we plan to re-hire her once her schedule opens back up.”

5.00

Virtual File and Secretary Services

31 hrs @ $22.22/hr
Earned $678
No feedback given

Tests Taken
Name Percentile Score

Customer Service Test

95

Email Etiquette Certification

100

English Vocabulary Test (U.S. Version)

72

Office Skills Test

91

Operation Management Test

86

Telephone Etiquette Certification

99

U.S. English Basic Skills Test

94

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed