Christian Yonson

Christian Yonson

Customer Service Representative, Technical, Voice,Chat & Email Support

Cagayan de Oro City, Philippines

$5.56/hr

(4.77)

What's the difference
Overview

My main objective in joining oDesk is to be in a competitive environment where I can share my skills and expertise with equally competitive buyers.Working as a call center agent for more than three years have developed my skills in providing quality service to customers. Not only that but my skills in typing greatly improved since we answer queries through chat and email. I am also very familiar with Microsoft and Internet applications.

I have experiences in handling different live chat window …

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Work History & Feedback

Research & Data Entry

381 hrs @ $2.00/hr
Earned $761
“Very good experience overall.”

4.30

Customer Service / Chat Operator

59 hrs @ $2.22/hr
Earned $131
“Another great job! -Justin”

5.00

Data Entry - (Directory Input)

Fixed Price $6
“Christian did an excellent job on this project! The project was completed ahead of schedule and executed perfectly. We look forward to working with Christian again in the future.”

5.00

Customer Support Representative (Live Chat)

5,426 hrs @ $4.44/hr
Earned $24,089
No feedback given

Customer Service Specialist for Technical Company

5,280 hrs @ $6.67/hr
Earned $35,243
No feedback given

Sending personalized emails to 500 people/companies

0 hrs @ $4.44/hr
Earned $5
No feedback given

Live Chat Support

3,041 hrs @ $3.50/hr
Earned $11,162
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

51

Customer Service Test

61

Email Etiquette Certification

59

English Spelling Test (U.S. Version)

86

English Vocabulary Test (U.S. Version)

91

Telephone Etiquette Certification

51

U.S. English Basic Skills Test

86

oDesk Readiness Test for Independent Contractors and Staffing Managers

66