MARIA CHRISTINA DE LEON

MARIA CHRISTINA DE LEON

Expert in Customer Service, Live Chat, Phone Support, Email and Order

Tarlac City, Philippines

$11.11/hr

(5.00)

What's the difference
Overview

For more than six years in customer service, I already mastered the skill in determining on how to achieve performance metrics by digging deeper on the actions that I need to do to get the desired output. By doing these things, I become more accountable to what ever work I would do and become an “achiever” to the future career that I would have. I aim to deliver total customer satisfaction by providing excellent customer service. I am a self motivated person where I always believe that results …

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Work History & Feedback

Phone and Live Chat Support (Arabic, Turkish, Spanish, Portuguese, German, Russian, French )

1,502 hrs @ $5.56/hr
Earned $5,984
“Excellent worker, very hardworking!”

5.00

Call Center Operator: Call U.S. Businesses to Confirm Name and Contact Information

3 hrs @ $11.11/hr
Earned $30
No feedback given

5.00

Telesales and Outbound Order Takers needed for Automotive Company

6 hrs @ $8.89/hr
Earned $55
No feedback given

4.00

Live Chat Operator

113 hrs @ $3.33/hr
Earned $375
No feedback given

5.00

Customer Service Agents (ARABIC, FRENCH,SPANISH, GERMAN, TURKISH etc...)

97 hrs @ $3.33/hr
Earned $322
No feedback given

5.00

Business Calling Person - Telemarketing

38 hrs @ $4.44/hr
Earned $168
No feedback given

Tests Taken
Name Percentile Score

Call Center Skills Test

97

Email Etiquette Certification

77

English Spelling Test (U.S. Version)

75

English Vocabulary Test (U.S. Version)

79

Telephone Etiquette Certification

50

U.S. English Basic Skills Test

65

U.S. Word Usage Test

81

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed