Crizelda joy M.

Crizelda joy M.

Project Manager | Trainer | Customer Service & Email Support

Manila, Philippines

$9.00/hr

(4.45)

What's the difference
Overview

I am a self-driven, passionate and detailed freelancer. With over six years of customer service experience and management duties under my belt, I am confident I can deliver your assigned task with the highest level of customer satisfaction. I also have a strong telemarketing background, both B2B and B2C in oDesk. I have the knowledge and understanding of US Real Estate as I have worked with several investors, brokers and sellers as their virtual assistant.

I have a degree in Journalism. Writing…

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Crizelda joy M. has added 10 portfolio pieces. Create an account to review them.

Work History & Feedback

Call Consumers and Gather Their Feedback on Local Services

71 hrs @ $4.44/hr
Earned $313
“CJ was great! We just needed someone to work full-time at certain times of the day. I wish her the best!!”

4.45

VA Test phase

418 hrs @ $5.56/hr
Earned $2,325
“As you are aware we have changed our business model and the way I am doing business. I wanted to send you this email because I would like you to start looking for another position. You have done a fantastic job and where ever you work, that company is lucky to have you. Your attention to detail and your willingness to adapt to the business model goes far beyond most workers. I wanted to thank you for all that you have done for us. I wish you the best of luck.”

5.00

Out Bound Call Agent

78 hrs @ $5.56/hr
Earned $434
“CJ is a great girl and a talanted caller. We made cutbacks do to restructuring and it was a tough decision to let her services go. You can not go wrong with CJ”

5.00

VA Test phase

Fixed Price $17
“As you are aware we have changed our business model and the way I am doing business. I wanted to send you this email because I would like you to start looking for another position. You have done a fantastic job and where ever you work, that company is lucky to have you. Your attention to detail and your willingness to adapt to the business model goes far beyond most workers. I wanted to thank you for all that you have done for us. I wish you the best of luck.”

5.00

Spanish/English Telesales/VA/Customer Service

13 hrs @ $4.44/hr
Earned $57
“Excellent to work with CJ, I totally recommend her and I am looking forward to get to work with her again. Thanks CJ.”

5.00

EARN $200-$500 Bonuses with hourly salary! Real Estate Investor Needs VA ASAP!!

277 hrs @ $4.44/hr
Earned $1,220
“Cj was MORE than I could ask for in an assistant. The only reason I'm ending this contract is to re-hire her! She's awesome!!!!”

5.00

Need Happy, Friendly, Enthusiastic Customer Care Representative

1,264 hrs @ $7.15/hr
Earned $9,038
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

99

Customer Service Test

89

Email Etiquette Certification

68

English Spelling Test (U.S. Version)

86

English To Tagalog (Filipino) Translation Skills Test

91

English Vocabulary Test (U.S. Version)

85

Help Desk Certification

80

Outbound Sales Skills Test

100

Telephone Etiquette Certification

83

U.S. English Basic Skills Test

65

U.S. English Basic Skills Test

71

U.S. English Basic Skills Test

71

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed