I currently work at home as an independent contractor (1) answering customer service calls and (2) evaluating call quality by analyzing interaction between customers and contact center representatives.
I am semi-retired after 30 years with Delta Airlines mostly as a ticket agent.
I do have a dedicated phone line with headset, quiet home office environment with Windows 7, fax and printer.
Thirty years customer service experience. Ability to help customers in all aspects of different issues a…
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oDesk Readiness Test for Independent Contractors and Staffing Managers