Irene C.

Irene C.

Data Entry / Tech Support / Customer Service or Support

Quezon City, Philippines

$3.33/hr

(4.17)

What's the difference
Overview

I am a hard working, dedicated and responsible person. For the last 5 years as a customer and technical support representative i have developed basic troubleshooting for internet both wired and wireless connections, email configuration and providing assistance to customers with billing disputes or questions and order processing. And I also have an experience in email marketing it is to connect online shoppers with local sellers.

I am seeking opportunities within Odesk I have my interest and ea…

more

Work History & Feedback

Online Shopping Support

695 hrs @ $2.78/hr
Earned $1,933
“Irene did a great job working with us during our old process but is unreachable to adjust to our new system. Thank you for your time, Irene! I would hire you in the future should the need arise.”

4.10

School Website/Contact Email Collection

69 hrs @ $1.33/hr
Earned $91
No feedback given

Tests Taken
Name Percentile Score

Call Center Skills Test

88

Customer Service Test

80

Email Etiquette Certification

84

English Spelling Test (U.S. Version)

86

English Vocabulary Test (U.S. Version)

66

Telephone Etiquette Certification

73

U.S. English Basic Skills Test

59

oDesk Readiness Test for Independent Contractors and Staffing Managers

66