Lizaveta N.

Lizaveta N.

Fast, efficient & experienced Production/Order Manager & Cust Svc Rep

Marikina City, Philippines

$7.50/hr

(4.93)

What's the difference
Overview

I am a hardworking and efficient person who can work with minimal supervision. I can guarantee top quality of work, and ensure that the company's goals and expectations are met and even surpassed. I have worked in the call center / BPO industry for 4 years specializing in customer service, data mining, lead generation, and inbound and outbound sales.

Since 2007, I've worked solely as an order manager/production coordinator, specializing in back end office management, order processing, data gat…

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Lizaveta N. has added 4 portfolio pieces. Create an account to review them.

Work History & Feedback

Order Processing and CS Support for Ecommerce Store

688 hrs @ $6.67/hr
Earned $5,035
“Liz effectively managed my small ecommerce website (handling nearly all functions except marketing and some detailed web design/coding). She liaised with customers and suppliers each day and was very proactive at finding solutions, and her English was flawless. She was able to work remotely with very little guidance or direction. Liz was easily the best contractor / employee that I had worked with and the only reason I had to stop her contract, was because I closed down the website as I moved countries.I would highly recommend Liz given her strong work ethic, and will look at more opportunities to work with her again in the future should my own circumstances change.”

5.00

Search for contact information on websites and enter into a spreadsheet

19 hrs @ $3.33/hr
Earned $71
“Liz did a great job for me. Her communication was excellent and her service exceeded my expectations. I would use Liz again without hesitation for similar work. Thanks Liz!”

5.00

Data Entry Contractor Experienced in SEO (from Philippines only

8 hrs @ $3.33/hr
Earned $25
“Liza is a highly skilled worked who has performed a wide-array of tasks for me in the past. Unfortunately, she was unable to meet the productivity and accuracy targets for this project. Still, I would hire Liza again for other tasks.”

4.40

Customer Service - Order Processing

67 hrs @ $5.56/hr
Earned $373
“Liza continues to be a responsive, kind and efficient teammate. She is regularly available by chat and email. She did an outstanding job of researching information and updating multiple Google Docs with the results. It is a sincere pleasure to work with Liza. She is highly recommended.”

5.00

Newsletter Manager

24 hrs @ $7.50/hr
Earned $178
“Unfortunatley I have not been able to communicate with Liz for over a month and have to cancel her contract.”

3.70

Re-typing of scanned document to Word within 4 hours

Fixed Price $15
“Liz provided exceptional and efficient work on my project! I really appreciate her work and communication skills!! Thank you Liz!! God Bless!! - Dr. Novak”

5.00

Tests Taken
Name Percentile Score

Call Center Skills Test

76

Customer Service Test

89

Data Sufficiency Test

89

Email Etiquette Certification

96

English Spelling Test (U.S. Version)

86

English Vocabulary Test (U.S. Version)

85

Office Skills Test

72

Outbound Sales Skills Test

94

Telephone Etiquette Certification

97

U.S. English Basic Skills Test

98

U.S. English Punctuation and Mechanics Test

80

UK English Basic Skills Test

90

oDesk Readiness Test for Independent Contractors and Company Managers

Passed

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed