Julian J.

Julian J.

Expert Customer Service Supervisor/Ass. Manager w/ Admin Experience

St Kitts, Saint Kitts and Nevis

$3.33/hr

(4.76)

What's the difference
Overview

I am a trained qualified customer service expert as supervisor and assistant manager. Worked in two Telecommunication Customer care Center. I personally have been in the arena of customer service for over 6 years a passion for customer in any are of business. I believe in that customer service is the foundation in every company.

For 11 years now I have been doing typing along with Data Entry. I have been typing out reports, essays, documentations of records etc.. I also have a great computer s…

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Work History & Feedback

Virtual Assistant required

22 hrs @ $3.33/hr
Earned $74
“Contractor did not work on the tasks assigned to him. Neither he was available to talk nor he come up with any query related to task. It happens 4 times and now we have to end this contract due to his performance and unavailability.”

2.25

Website Researcher

9 hrs @ $3.33/hr
Earned $29
“Julian is an excellent worker. All work was performed very well.”

4.45

PAYMENT VERIFICATION REP

1 hrs @ $1.00/hr
Earned $1
“Contractor did not complete task and did not send a report as requested.”

1.00

Web Research - Google Docs

Fixed Price $42
“Julian is the best. He's smart, hardworking, nice communication. Would highly recommend him to anyone. Looking forward to working with him again very soon!”

5.00

Search & Data Entry URGENT PROJECT Due in 5 hours

5 hrs @ $2.78/hr
Earned $14
“Julian was available and responsive. Job well done. I will hire him again.”

4.30

data entry work - renaming files (2hrs)

Fixed Price $4
“Great job on this project!”

5.00

Account Debt Collections

549 hrs @ $3.33/hr
Earned $1,827
Job in progress

Phone Support & Order Processing

2,340 hrs @ $3.33/hr
Earned $7,899
Job in progress

B2B Phone Caller and Transfer Specialist

2,758 hrs @ $4.44/hr
Earned $12,501
Job in progress

Tests Taken
Name Percentile Score

Business Writing Skills Certification

47

Customer Service Test

89

English Spelling Test (U.S. Version)

54

Help Desk Certification

38

Telephone Etiquette Certification

41

U.S. English Basic Skills Test

20

U.S. Word Usage Test

40

oDesk Readiness Test for Independent Contractors and Company Managers

Passed

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed