Erika B.

Erika B.

Jane of all Trades

wildwood, United States

$16.67/hr

(4.86)

What's the difference
Overview

- Customer Service- Team Management- Social Media Manager- Wordpress-Blogger- Graphic Design- Administration

Customer Service-

I have been trained to use several email, ticketing and live chat systems. I am also trained in phone etiquette.

•Expert knowledge and abilities in written communication.
•A patient listener who fully focuses on speakers and understands a variety of accents.
•Organized and detail-oriented; knack for understanding procedures and logistics.
•Strong skills in time manag…

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Work History & Feedback

Social Media Advertising Manager

4 hrs @ $2.78/hr
Earned $12
“I was very impressed with Erika and am sad that she does not have more time to work for me. I would definitely be interested in working with her again. Thanks!”

5.00

Facebook Reviewer

Fixed Price $2
“A pleasure to work with, thanks for the help Erika. Highly recommended.”

5.00

Social Media Coordinator

115 hrs @ $7.78/hr
Earned $895
No feedback given

4.15

Weekend & Off Hours Email Support

861 hrs @ $4.44/hr
Earned $3,810
No feedback given

5.00

Tests Taken
Name Percentile Score

Advertising Skills Certification

60

Creative Writing Test - Fiction (U.S. Version)

75

Customer Service Test

89

Event Planning Test

81

Management Skills Test

63

Negotiations Skills Test

88

Online Article Writing and Blogging Test (U.S. Version)

81

Organizational Behavior Test

57

Social Media Marketing Test

82

Telephone Etiquette Certification

83

U.S. English Basic Skills Test

71

oDesk Readiness Test for Independent Contractors and Staffing Managers

66