Amber Ross Ramos

Amber Ross Ramos

Outstanding Customer Support | Admin | | BPO

Guihulngan City, Philippines

$4.00/hr

(3.82)

What's the difference
Overview

I am a keen and experienced customer service agent ready to deliver top quality services for your business. I am at my best interacting with people by phone, live chat or email. I am also comfortable performing Virtual Assistant roles and Order Processing tasks.

I’ve worked as a Tier 2 Customer Service Rep in an international BPO company supporting major US-based accounts, so I know what international clients expect. This has helped me hone my communication and customer service skills.

I am us…

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Work History & Feedback

1 hour 40 minute Transcription

Fixed Price $8
“Great to work with! Completed the work on time, and had a dedicated team. I would definitely hire again!”

5.00

Tests Taken
Name Percentile Score

Call Center Skills Test

89

Customer Service Test

70

Email Etiquette Certification

77

English Spelling Test (U.S. Version)

96

English Spelling Test (UK Version)

97

English To Tagalog (Filipino) Translation Skills Test

70

English Vocabulary Test (U.S. Version)

91

Telephone Etiquette Certification

61

U.S. English Basic Skills Test

82

U.S. Word Usage Test

69

UK English Basic Skills Test

81

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed