Joanne L.

Joanne L.

Professional VA

Manila, Philippines

$7.78/hr

(4.56)

What's the difference
Overview

I have a wide and diverse experience as

far as customer service is concerned.

I've done homebased and office based

jobs since 2007. Technical Recruiting

and Order processing are just some of

the things I've done in Odesk. I also

taught English both online and in person

to Koreans and Taiwanese. I also was a

Technical Rep for AT&T, Time Warner

cable, Intuit Quickbooks and Amazon.

I was also the front desk person for

some online businesses like steam

cleaners, tobacco comp…

more

Work History & Feedback

HIRING - Telephone Customer Service for beauty business

105 hrs @ $7.00/hr
Earned $737
“Highly recommended!Very professional work. She is an asset to our company.Thank You!”

5.00

Customer Service

20 hrs @ $2.78/hr
Earned $54
“Joanne was great to work with.”

4.40

Customer Support - Handle Helpdesk Tickets

117 hrs @ $6.67/hr
Earned $788
No feedback given

Customer Service Sales Representative

727 hrs @ $4.60/hr
Earned $3,345
No feedback given

Customer Support - Handle Helpdesk Tickets

26 hrs @ $5.56/hr
Earned $143
No feedback given

Customer Service Sales Representative

10 hrs @ $1.11/hr
Earned $11
No feedback given

Customer Service For Limousine and Party Bus Company!

82 hrs @ $5.56/hr
Earned $450
Job in progress

Tests Taken
Name Percentile Score

Accounting Skills Test (Assets and Revenue)

79

Call Center Skills Test

89

Call Center Skills Test

59

Customer Service Test

89

Email Etiquette Certification

59

English Spelling Test (U.S. Version)

63

Help Desk Certification

72

MS Excel 2007 Test

61

Telephone Etiquette Certification

61

U.S. English Basic Skills Test

81

U.S. English Basic Skills Test

65

Virtual Assistant Skills Test

95

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed