Vincent Carlo Galura

Vincent Carlo Galura

Senior Team Manager for Customer Service/Sales/Technical Support/IT St

Tarlac, Philippines

$6.67/hr

(5.00)

What's the difference
Overview

Over the last 7 years, I have been working in the contact center industry in different roles, therefore I have the required experience in dealing with customers in all fields (Technical Support,Customer Service, Sales, lead generation, Collections) I also have extensive Project Management and Quality Control , Six Sigma background, I’m looking to take on new challenges to gain experience in other areas, providing my employer with quality work, exceeding expectations in all delegated tasks.
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Work History & Feedback

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Fixed Price $1
“Was the easiest transaction ive ever made on oDesk. I sent him instructions and he did the rest. I never once had to hold his hand and show him every little thing like all the others I have hired. Will hire again!”

5.00

Categorize email - ongoing MAX $2/hour

112 hrs @ $2.22/hr
Earned $249
No feedback given

5.00

Tests Taken
Name Percentile Score

Call Center Skills Test

93

Customer Service Test

95

Management Skills Test

69

Networking Concepts Test

54

Office Skills Test

91

Outbound Sales Skills Test

57

Telephone Etiquette Certification

92

U.S. English Basic Skills Test

53

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed