Allan francis T.

Team Leader/ Tech Support/ CSR/ Email Marketing/ Data entry

singapore, Singapore

$3.89/hr

(5.00)

What's the difference
Overview

I've been in a Customer service and Technical support trend in my entire
career. Experience taught me how to be effective and efficient in both field,
I'm currently working right now as a Team Manager My responsibilities included
the development and management of my team's KPI, doing a call back to some
customers and making sure that the Team has a friendly atmosphere to increase
their productivity and ensure customer satisfaction, performance evaluation is
one of the responsibility that needs t…

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Work History & Feedback

Contract Renewal Manager

Fixed Price $13
“Thank you!”

5.00

Expert Customer Manager

Fixed Price $40
“Thank you!”

5.00

Tests Taken
Name Percentile Score

Call Center Skills Test

59

Telephone Etiquette Certification

62

Windows XP Test

45

oDesk Readiness Test for Independent Contractors and Staffing Managers

66