Wendy C.

Wendy C.

Technical Support Specialist and Customer Care

Syracuse, United States

$16.67/hr

(5.00)

What's the difference
Overview

A Technical Support position which utilizes my excellent customer service skills.

Wendy C. has added 1 portfolio piece. Create an account to review them.

Work History & Feedback

U.S. Based Customer Support Rep

1,055 hrs @ $13.33/hr
Earned $15,661
“Wend was a tremendous help over the last 3 years. Wendy is a dedicated, hard working individual.”

5.00

U.S. Based Customer Support Rep

3,454 hrs @ $11.11/hr
Earned $38,370
“Wend was a tremendous help over the last 3 years. Wendy is a dedicated, hard working individual.”

5.00

Amazing Email Support Needed

1 hrs @ $11.11/hr
Earned $7
“Wendy went over and above to present her article and I appreciated the effort.”

5.00

US-based Software Product Support guru wanted for leading cloud-based software company (part-time)

357 hrs @ $13.33/hr
Earned $4,757
Job in progress

Tests Taken
Name Percentile Score

Adobe Photoshop CS3 Test

84

Adobe Photoshop CS4 Test

82

Adobe Photoshop CS5 Extended Test

51

Antispam and Antivirus Test

62

CISCO Test

53

Call Center Skills Test

68

Customer Service Test

89

DB2 Admin Test

98

Email Etiquette Certification

85

English Spelling Test (U.S. Version)

75

English Vocabulary Test (U.S. Version)

72

Google AdWords Test

49

HTML 4.01 Test

60

Help Desk Certification

98

Internet Marketing Test

68

Joomla 1.5 Test

54

Knowledge of SQL Server 2008 Skills Test

76

Knowledge of Windows 7 Skills Test

53

Knowledge of Windows Mobile Skills Test

99

Knowledge of WordPress 3.1 Skills Test

68

MS Excel 2000 Test

87

MS Excel 2003 Test

79

MS Excel 2007 Test

97

MS Word 2003 Test

78

MS Word 2007 Test

82

Medical Billing Certification

85

Microsoft Outlook 2010 Test

97

MySQL 5.0 Test

65

Networking Concepts Test

70

Networking Server 2003 Test

99

Networking XP Test

85

Office Skills Test

91

Online Article Writing and Blogging Test (U.S. Version)

88

Resume Writing Skills Test

76

Salesforce Test

76

Search Engine Optimization Test

60

Social Media Marketing Test

65

Telephone Etiquette Certification

72

U.S. English Basic Skills Test

76

U.S. Word Usage Test

51

Virtual Assistant Skills Test

76

Wi Fi Test

89

Windows Vista Administration Test

85

Windows XP Test

87

WordPress 2.8 Test

84

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed