john pascual lalucis

john pascual lalucis

Technical support/Service Desk/Virtual assistant/Data Entry/NOC

Caloocan, Philippines

$2.78/hr

(5.00)

What's the difference
Overview

I'm Currently working as an IT Help desk (GSD Analyst) in Teletech and The Global Service Desk Associate is responsible for documenting in detail; all issues/service requests from end users, including the call description, course of action taken to investigate the problem and the final problem resolution.

Work History & Feedback

FAST GROWING COMPANY SEEKING FOR LONG TERM PHONE AGENTS!!

1,735 hrs @ $1.67/hr
Earned $3,086
“Jaypee is professional and has communicated well with the management team. He was part of various projects of the company and supported us throughout his stay with CallMint. We wish him all the best for his future projects.”

5.00

Tests Taken
Name Percentile Score

Call Center Skills Test

67

Customer Service Test

70

English Spelling Test (U.S. Version)

74

Help Desk Certification

64

oDesk Readiness Test for Independent Contractors and Staffing Managers

66

oDesk Readiness Test for Independent Contractors and Staffing Managers

66