Gladelyn Francia

Gladelyn Francia

Virtual Assistant and Customer Service

Las Pinas, Philippines

$5.00/hr

(4.60)

What's the difference
Overview

Gladelyn A. Francia
(BS Business Management, De La Salle University)
Brainbench.com Transcript ID: 10471525

Your company can leverage on my Administrative Support and Customer Service Experience and Passion for Training. I am open for a part-time or full-time arrangements.

MAJOR ACCOMPLISHMENTS:

• Virtual Assistant, assisted a part-time client working directly with him in his online business: Jobaroo. I produced different reports required by the client, did research projects, managed social …

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Gladelyn Francia has added 8 portfolio pieces. Create an account to review them.

Work History & Feedback

Transcribe conference call

19 hrs @ $2.22/hr
Earned $42
“We are now using an automated transcription service.”

4.60

Virtual Assistant - Philippine Time Zone

1,043 hrs @ $2.71/hr
Earned $3,057
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

82

Customer Service Test

80

Email Etiquette Certification

68

English Spelling Test (U.S. Version)

96

English Spelling Test (UK Version)

78

English To Tagalog (Filipino) Translation Skills Test

84

English Vocabulary Test (U.S. Version)

85

Help Desk Certification

92

Internet Marketing Test

73

MS Word 2003 Test

60

Office Skills Test

65

Search Engine Optimization Test

53

Social Media Marketing Test

75

Telephone Etiquette Certification

61

U.S. English Basic Skills Test

71

UK English Basic Skills Test

52

Virtual Assistant Skills Test

60

Windows XP Test

57

oDesk Readiness Test for Agency Contractors

67

oDesk Readiness Test for Independent Contractors and Staffing Managers

66