William Sanchez

William Sanchez

Technical Help Desk Consultant / Support and Technological Partner

Binangonan Rizal, Philippines

$8.89/hr

(5.00)

What's the difference
Overview

Objective:

Middle management position in Information Technology production and operations segment with clear objective of leading a team achieve company goals thru sound and systematic operational management.


Summary:

More than 10 years in the I.T. field and Business Processing Outsourcing Industry. Proven track record in technology aggregation projects in multi-national companies. Broad range of knowledge in Desks support, sales, and customer service. Demonstrated skills and capability in m…

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Work History & Feedback

Expert Customer Manager

Fixed Price $40
“Thank you!”

5.00

Customer Support Team Manager

Fixed Price $60
No feedback given

5.00

Customer Support Representative - Computer Software Company

358 hrs @ $4.00/hr
Earned $1,532
No feedback given

5.00

Tests Taken
Name Percentile Score

Call Center Skills Test

59

Customer Service Test

43

English Spelling Test (U.S. Version)

96

English Vocabulary Test (U.S. Version)

79

Help Desk Certification

46

Internet Marketing Test

78

U.S. English Basic Skills Test

42

U.S. English Basic Skills Test

65

Windows XP Test

90

oDesk Readiness Test for Independent Contractors and Company Managers

70