Jacqueline M.

Jacqueline M.

Excellence in Customer Service/Support, Writing and Data Entry

Appleton, United States

$13.33/hr

(4.18)

What's the difference
Overview

Bachelor's Degree-Liberal Arts
University of Wisconsin, Oshkosh, Wisconsin, USA
Named as one of oDesk's top 10% successful contractors.



Since I began working on oDesk, I have had the opportunity to work on many different contracts with excellent ratings from many of my clients, which is a testament to my versatility, my work ethic and my principles. I am looking for contracts for part-time or full-time positions in any clerical or administrative support role where I can fully utilize my skill…

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Work History & Feedback

Applications Assistant for health insurance 8-4pm MST U.S. Only (no exceptions)

26 hrs @ $13.33/hr
Earned $344
“She left me high and dry after I spent a lot of time training her she quit on me because she already had a surgery planned. She was just trying to get money before the surgery.”

2.60

Customer service *USA participants only*

8 hrs @ $12.10/hr
Earned $101
“Jacqueline is a great freelancer to work with, She is a fast learner and is eager to learn. i would recommend Jacqueline to every one wanting to improve their customer service.”

5.00

Amazon Researchers Needed (Must have Active Account)

1 hrs
“Jacqueline was a pleasure to work with and very competent. I would highly recommend her for any type of research assignment.”

5.00

List Article Writer Wanted

Fixed Price $12
“Great job, its a shame the contract had to end early.”

5.00

Edit and Proofread 30,383 Word MS Word English Document

Fixed Price $100
“Fantastic editing job, will definitely hire again.”

5.00

Security Camera Review

Fixed Price $17
“Thanks for your help!”

5.00

Customer Servcie Representative for Dollhouse Company - Phone, Email, and Ordering Support

472 hrs @ $11.11/hr
Earned $5,235
Job in progress

Tests Taken
Name Percentile Score

Business Writing Skills Certification

84

Call Center Skills Test

76

Customer Service Test

80

Email Etiquette Certification

85

English Spelling Test (U.S. Version)

75

English Spelling Test (U.S. Version)

55

English Spelling Test (U.S. Version)

55

English Vocabulary Test (U.S. Version)

85

Help Desk Certification

54

Lean Management Certification

74

Management Skills Test

84

Management Skills Test

75

Management Skills Test

80

Microsoft Excel 2010 Test

50

Negotiations Skills Test

75

Office Skills Test

79

Office Skills Test

79

Online Article Writing and Blogging Test (U.S. Version)

53

Telephone Etiquette Certification

92

Time Management Test

55

Total Quality Management Certification

76

U.S. English Basic Skills Test

87

U.S. English Chicago Style Editing Skills Test (For Writing Professionals)

58

U.S. English Proofreading Skills Test (Chicago)

76

U.S. English Punctuation and Mechanics Test

80

UK English Proofreading Skills Test (Oxford Guide to Style)

87

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed