Richard Galang

Richard Galang

Data Entry/Customer Service/Virtual Assistant/Chat Support

Bacolod City, Philippines

$8.89/hr

(4.85)

What's the difference
Richard Galang

Richard Galang

Data Entry/Customer Service/Virtual Assistant/Chat Support

Overview

For about 6 years I have experienced working on different areas of Call Center work. I started as a TELEMARKETER who relentlessly entice prospective customers to buy products or services. After almost a year of telemarketing I decided to venture for a more challenging job which enhances my technical abilities. I worked as a TECHNICAL SUPPORT SPECIALIST, I help people over the phone fixing their Internet problems, Installing Software, Solving Networking issues, Configuring Different types of mode…

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Work History & Feedback

Customer Service Agent

7 hrs @ $3.50/hr
Earned $24
“Great employee.”

5.00

Everest Customer Support

Fixed Price $60
“Thank you so much for your cooperation!!Teresa”

5.00

Data Entry / Information Verification / "Scrub"

15 hrs @ $3.33/hr
Earned $50
No feedback given

5.00

Proof Reader-Quality Check

29 hrs @ $3.33/hr
Earned $96
No feedback given

5.00

Researcher , Telasales and customer service needed

9 hrs @ $2.50/hr
Earned $23
No feedback given

5.00

Research / Data Entry / Writing for Music Product Website

2 hrs @ $8.89/hr
Earned $18
No feedback given

Tests Taken
Name Percentile Score

Call Center Skills Test

83

Customer Service Test

89

Email Etiquette Certification

85

English Spelling Test (U.S. Version)

86

English Spelling Test (UK Version)

97

English Vocabulary Test (U.S. Version)

79

Help Desk Certification

80

Outbound Sales Skills Test

100

Telephone Etiquette Certification

92

U.S. English Basic Skills Test

98

UK English Basic Skills Test

99

Windows XP Test

74

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed