Cheryl J.

Cheryl J.

customer service agent

Central Islip, United States

$14.44/hr

(3.83)

What's the difference
Overview

Over past 15 years, I have been in the customer service industry and data entry, in outside companies, and work at home virtual customer service. My competency is great in listening well to what a customer wants, typing information accurately, and resolving issues for the customer.

This has form a great strenght in having work from home exprience in customer service and data entry to work remotely with experience and getting the job done on time.

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Work History & Feedback

Customer Care Representative

7,918 hrs @ $13.33/hr
Earned $105,492
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

11

Customer Service Test

60

Email Etiquette Certification

41

English Spelling Test (U.S. Version)

86

MS Word 2003 Test

73

Microsoft OutLook 2007 Test

76

Office Skills Test

27

Outbound Sales Skills Test

80

Telephone Etiquette Certification

17

U.S. English Basic Skills Test

91

oDesk Readiness Test for Independent Contractors and Company Managers

Passed